LAMP RUN TIME - exceed maximum ''5657''

[Ajala Opeyemi Noah]

Hi everyone,

Please how long can l wait before l change my Lamp when l received a message of exceed maximum run time , for the safety of my DP2k-10S projector .and how can anyone help me on how best l can keep tab on my projectors well-being.

Thanks.

Regards,
Opeyemi N.

[Ioannis Syrogiannis]

Your first question is mostly simple. If you don't replace the lamp, you are not covered by the warranty of the lamp manufacturer. So, in the event that it explodes, for instance, you will need to cover any additional costs of a broken mirror UV filter etc. So, the answer is that you can't wait any longer. Now, if you are a gambler, and want to run the lamp until it starts flickering on the screen, that is a decision which is up for you to make.

Your second question is too wide and asks for too long a response, if one wants to be precise.
If you want to keep tab, and that only, you can create a log file and open it with the proper communicator application. The information, warnings, errors etc. are there.
If you want to maintain and service the system, you need someone that is trained to do so. If you don't want to go there, similarly to not changing the lamp in good time, you can find the manuals and perform maintenance by yourself. But that is -again- gambling you need to make.

[Ajala Opeyemi Noah]

Your first question is mostly simple. If you don't replace the lamp, you are not covered by the warranty of the lamp manufacturer. So, in the event that it explodes, for instance, you will need to cover any additional costs of a broken mirror UV filter etc. So, the answer is that you can't wait any longer. Now, if you are a gambler, and want to run the lamp until it starts flickering on the screen, that is a decision which is up for you to make.

Your second question is too wide and asks for too long a response, if one wants to be precise.
If you want to keep tab, and that only, you can create a log file and open it with the proper communicator application. The information, warnings, errors etc. are there.
If you want to maintain and service the system, you need someone that is trained to do so. If you don't want to go there, similarly to not changing the lamp in good time, you can find the manuals and perform maintenance by yourself. But that is -again- gambling you need to make.

Thank you for your swift response.

Regards.

[Dave Macaulay]

The Barco "lamp hours exceeds max time" warning triggers at the lamp's warranty hours.
This is the prorated lamp replacement warranty. If one fails on installation, you get a new lamp. If it fails at 99% of warranty hours you get a dollar or two. After the warning and the expiration you get zero under that warranty.
Look up your lamp's warranty information. You will find two hour life numbers: that replacement warranty and also a longer "service life" warranty (a few percent more). This service life warranty is for the replacement of damaged projector parts if the lamp explodes - an exploded lamp usually destroys the lamphouse glass reflector and sometimes the UV plate "window".
The reflector is very expensive, at least USD1000.00 I believe. Under the service life warranty, the lamp manufacturer will replace it. It's a bit of paperwork but they honour the warranty if there wasn't misuse (like over driving or undercooling).
Ignore the warning if you want if the lamp is not flickering or getting really dim... but it's strongly recommended to keep an eye on the lamp hours and replace the lamp before the service warranty expires.
A $1000.00 lamp good for 2000 hours, that's $0.50 per hour. What you save by going over warranty isn't worth the risk of paying for new glass and being dark while new parts are purchased and installed.

[Barry Floyd]

Not sure what the replacement cost is on the reflector for a DP2K-10S, but when I broke the lamphouse mirror on my DP2K-23B several years ago, it was $5,400 to replace. I'd replace the lamp.

[Ajala Opeyemi Noah]

The Barco "lamp hours exceeds max time" warning triggers at the lamp's warranty hours.
This is the prorated lamp replacement warranty. If one fails on installation, you get a new lamp. If it fails at 99% of warranty hours you get a dollar or two. After the warning and the expiration you get zero under that warranty.
Look up your lamp's warranty information. You will find two hour life numbers: that replacement warranty and also a longer "service life" warranty (a few percent more). This service life warranty is for the replacement of damaged projector parts if the lamp explodes - an exploded lamp usually destroys the lamphouse glass reflector and sometimes the UV plate "window".
The reflector is very expensive, at least USD1000.00 I believe. Under the service life warranty, the lamp manufacturer will replace it. It's a bit of paperwork but they honour the warranty if there wasn't misuse (like over driving or undercooling).
Ignore the warning if you want if the lamp is not flickering or getting really dim... but it's strongly recommended to keep an eye on the lamp hours and replace the lamp before the service warranty expires.
A $1000.00 lamp good for 2000 hours, that's $0.50 per hour. What you save by going over warranty isn't worth the risk of paying for new glass and being dark while new parts are purchased and installed.

many thanks for this.
Regards.

[Leo Enticknap]

There is also lead time on parts and tech labor to install to take into account when deciding whether or not to over-run a lamp. Last summer one of our customers accidentally dropped a Barco lamphouse module after lifting it out of a projector. He was taking it down a very steep and dark flight of stairs to the workbench on which he intended to replace the lamp, but lost his footing. He managed to grab hold of the stair rail and thereby avoid falling down the staircase himself, but had to let go of the lamphouse. The reflector, UV module, lamp adapter receiver hardware, lamp info module, and the steel mesh around it all had to be replaced. The projector was long out of warranty, and so there was a seven-week lead time for the reflector. We were able to lend him a lamphouse module while the parts were en route, but we only had an SM one (his was an XL), and so for over two months, the picture on that screen was dim enough that some customers complained: a screen that should have been lit by a 6kW lamp had to make do with 4.

One related point is that it is important to enter the correct model of lamp into Communicator when swapping it out: if you don't, the hours warning may be inaccurate. The Communicator software doesn't have a "another one of the same" button: you have to scroll down a menu to find the lamp's model number every time, and it's not that difficult to select the wrong one in error if you aren't looking carefully when you do it.