Deluxe "eCinema" delivery service is coming in December

[Mike Blakesley]

We had a small glitch with ours - we had a very brief power "blip" on Sunday which caused our projector to shut itself down, and unbeknownst to me it also powered-down the QNAP server. I got an email about it from Deluxe today and got it restored. Our next movie just got booked into the system yesterday, so hopefully it'll start arriving soon. (Lost City)

[Darin Steffl]

Dog should do good at our family theatre.

The download just started to our QNAP server and it's running a steady 100 Mbps which means the 172GB download should take roughly 4 hours to complete. Much faster and easier than waiting for a drive, cutting the zip tie, ingesting it, then sending it back later. I can literally run our theatre from anywhere with internet after this. I'm looking forward to trailers and keys coming later this year too!

[James Wyrembelski]

I need to contact Deluxe. I filled out the inquiry and was told I meet the qualifications and never heard anything again....

Im excited to be done with hard drives.

They really put pressure on us to hold Bat a third week as well. Booker said take a hike and we're going Dog. I'll be interested in seeing what Lost City will do, we almost took it but going Morbius instead. Tons of excitement for Dog though.

[Mike Blakesley]

Yes, the second week blew up better than I thought it would (we were only down something like 35% from the first week). We wanted to do "Dog" as well, but it was not to be. So our first e-delivery will likely be Lost City for the 25th.

[Darin Steffl]

They're making you hold it a third week? We're only keeping it two weeks and then have "Dog" for one week starting Friday. Are they making you keep it a third week because it's doing well there? Uncharted did better for us than Batman. I'm not sure if it's too long and dark for our family town or what but it did not do good business here. Kid movies are the best for us so we're looking forward to Sonic 2 and The Bad Guys.

I've been told Dog should the first delivery for us via broadband.

[Mike Blakesley]

So we got our Deluxe FilmVault installed and all set up right after our "The Batman" hard drive arrived. So, no content has been delivered to the FilmVault yet. I was hoping "The Batman" would only be a two-week title so we could try the Film Vault out on whatever is coming in Friday, but alas, the Bat will be hanging around another week. To quote Gru from the Despicable Me movie -- "I have needles and pins that I'm sitting on."

[Darin Steffl]

I also noticed they installed a folder called "Keys" so it'll be nice not to have to mess with those anymore too.

I've already asked these questions and keys will not be delivered this way "yet". Trailers and keys are coming later this year. For now, it's just new movies and nothing else.

I'll also be happy to get keys this way so we can be done using a flash drive to transfer from a computer.

[Mike Blakesley]

I also noticed they installed a folder called "Keys" so it'll be nice not to have to mess with those anymore too.

[Darin Steffl]

They told us we'll start getting movies via broadband after Batman, since ours already shipped via HDD. Trailers are not coming until later this year they said.

I'm excited to start saving some money and not have to deal with drives anymore.

[Mike Blakesley]

We are good to go. I had to work at my day job alone all day, so besides me running back and forth to swap cables around and reboot a few times, our technician talked with Deluxe and got things lined up. They said they are going to start downloading content to us "immediately" but we already got our next movie via hard drive (The Batman) so maybe it'll be trailers, unless they plan to drop The Batman in as a test.

[Jon Dent]

Username: deluxeftp
PW: dcp*download

That's the same info they gave us and it worked fine with our IMS3000 units once we got the cabling right.

[Darin Steffl]

Yeah we tried the cables both ways but kept getting the "Unable to mount" message from our server. (GDC SX3000) I suspect it is the username or password, -- assuming it's unique to each venue...?

This is what they told me only after it didn't work several times. I'm not sure why this wasn't included in the original setup instructions. It doesn't appear unique for each venue so I assume yours is the same. Did you verify you can ping the QNAP from your GDC and they can ping you?

Username: deluxeftp
PW: dcp*download

[Mike Blakesley]

Yeah we tried the cables both ways but kept getting the "Unable to mount" message from our server. (GDC SX3000) I suspect it is the username or password, -- assuming it's unique to each venue...?

[Darin Steffl]

Hmm. Well ours is here, racked in, cabled up and I couldn't make the projector see it. Got on the phone with our tech and he couldn't get it to work either, so I'm leaving everything on tonight and he's going to get with them in the morning to see what's what. Nothing is ever simple around here, it seems.

They had messed up which ethernet port had the ftp server on it so we ended up switching several times until they got it right. You also need to use the correct ftp username and password. After they figured all that out, we can connect to it fine from our GDC.

I asked for an update on when movies will start coming via ecinema and they said since Batman already shipped on HDD, I would start getting broadband deliveries after that movie going forward.

[Mike Blakesley]

Hmm. Well ours is here, racked in, cabled up and I couldn't make the projector see it. Got on the phone with our tech and he couldn't get it to work either, so I'm leaving everything on tonight and he's going to get with them in the morning to see what's what. Nothing is ever simple around here, it seems.