Hdmi input doesn't work on IMS3000

[Andrea Arcuri]

Actually you can route hdmi through cp950

the problem is that I need to pass video and audio through sdi on ims3000. usually when I connect hdmi audio passthrough directly to cp950 through audio exit on ims3000 but with Sdi no audio arrives to cp950

[Jesper Meng]

Actually you can route hdmi through cp950

[Andrea Arcuri]

You need to set up a live signal in settings for both sdi and hdmi inputs to work. And yes, audio feeds through to your processor, if your ims is without audio processor.

I have tried and Sdi works but not audio passthrough like Hdmi. I need to split signal and bring audio directly to the cp950?

[Jesper Meng]

You need to set up a live signal in settings for both sdi and hdmi inputs to work. And yes, audio feeds through to your processor, if your ims is without audio processor.

[Ryan Gallagher]

Anyone knows if the sdi if IMS3000 is audio and video?

It appears yes to SDI Audio.

Page 89, Section 16.3 of the Issue 4 version of the IMS3000 Manual. (not sure what the latest manual is)
https://kinotehnik.net/wp-content/up...al_issue_4.pdf

[Andrea Arcuri]

Anyone knows if the sdi if IMS3000 is audio and video?

[Andrea Arcuri]

I say confirm both methods of ALT are not working. If SDI is still working maybe you just switch to using that if you can't afford the repair charge right now.

I asked the local asssistance to check cause they have it. In that case I'll buy a converter.
thanks

[Ryan Gallagher]

I sent Logs to Dolby and they said that should be the card broken and they have to change but asked me 1800€, wow.
any tip?
thanks

I say confirm both methods of ALT are not working. If SDI is still working maybe you just switch to using that if you can't afford the repair charge right now.

[Andrea Arcuri]

I sent Logs to Dolby and they said that should be the card broken and they have to change but asked me 1800€, wow.
any tip?
thanks

[Marin Zorica]

it is a Barco but it works perfectly with dcp

Maybe somebody made setup wrong. For example if you using hdmi on ims3k, than ims needs to switch to hdmi input, while projector still need to be switches to play from ims just like dcp.
I always made macro on ims that when sending commander for ims itself to switch for hdmi internet, also to send command for projector to switch for ims (flat 2k for example) just to be sure that ims is chosen.
Besides that it would not be the first time i have got ims3k that hdmi not working. Check above and if you are sure settings are ok, try to update ims. One time i have issue that hdmi on ims did not pass sound and updating with same firmware save the thing.

[Ryan Gallagher]

it is a Barco but it works perfectly with dcp

I thought to check the projector cause I don't have an IMS here and you have to change channels on the projector for ALT sources, but I guess with an IMS, DCP vs ALT are the same input as far as the projector is concerned. Do you have a way to feed it an 3g or HD-SDI signal to test if the other alternative content options are working? If they do at least you'd have a workaround if you add a htmi->SDI converter box. But if they don't work might inform next steps?

Via HDMI, I would also confirm what resolution and frame-rate the laptop thinks it's sending. Did it handshake via EDID on something the IMS actually supports? Try 1920x1080 at different refresh rates. 24, 30, and 60hz at minimum should be supported by the IMB I would hope, along with other broadcast rates it might be hard to tell the laptop to do.

[Andrea Arcuri]

What model projector is this in? Maybe the issue is outside the IMS? Hopefully..,

That or the port has just gone bad.

Remote service, just meant if someone else manages updates and service calls by logging in remotely.

it is a Barco but it works perfectly with dcp

[Ryan Gallagher]

What model projector is this in? Maybe the issue is outside the IMS? Hopefully..,

That or the port has just gone bad.

Remote service, just meant if someone else manages updates and service calls by logging in remotely.

[Andrea Arcuri]

Suggest downloading a "detailed report" log package and uploading it to the analyzer.

Assuming that this arrangement all worked OK until suddenly one day it didn't, I wonder if this could be a symptom of a failing boot flash drive, which is a well known issue with the IMS3000. A log analysis may flag this up. I haven't seen this specific behavior resulting from a failing boot flash before, but IMHO, it's worth checking out.

from analyzer only a audio watermark problem

[Andrea Arcuri]

from the OP it sounded like yes, OS sees the IMB as a second display but no picture.

other question would be did any remote service work occur since it last functioned? Perhaps the alt channel configuration got messed up somehow?

yes, pc sees IMS3000 but no pictures,
which kind of remote service?