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Author Topic: Movie theatre sued over high snack prices
Frank Cox
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From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 03-05-2012 03:43 PM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
Move theatre sued over high snack prices

quote:
Filmmakers love underdog stories - tales of the little guy who won a big fight against all odds.

One moviegoer in Detroit, who is taking on a giant movie theatre chain, is hoping life will imitate art.

According to the Detroit Free Press, Joshua Thompson has filed a class action lawsuit against his local AMC theatre in hopes of forcing the chain to lower its snack prices.

"It's hard to justify prices that are three- and four-times higher than anywhere else," Thompson's lawyer Kerry Morgan told the paper.

Thompson used to bring his own pop and candy to the theatre before AMC forbid outside food and drink. He was vexed when he was charged $8 US to buy a Coke and Goobers chocolate-covered peanuts at the theatre - items he could buy at a nearby store for $2.73.

For him, the price difference is simply unjustifiable. His suit argues that the theatre chain violates the Michigan Consumer Protection Act because by charging too much for snacks.

Thompson is seeking refunds for customers who were overcharged and any other civil penalties that the judge is willing to grant.

Consumer experts predict the case will be dismissed.

Do cinema snack stand prices trouble you? Do you think this suit stands a chance? What do you think is a reasonable price to spend on a night at the movies?

Detroit Free Press Article
quote:
Joshua Thompson loves the movies.

But he hates the prices theaters charge for concessions like pop and candy.

This week, the 20-something security technician from Livonia decided to do something about it: He filed a class action in Wayne County Circuit Court against his local AMC theater in hopes of forcing theaters statewide to dial down snack prices.

"He got tired of being taken advantage of," said Thompson's lawyer, Kerry Morgan of Wyandotte. "It's hard to justify prices that are three- and four-times higher than anywhere else."

American Multi Cinema, which operates the AMC theater in Livonia, wouldn't comment on the suit. A staffer at the National Association of Theatre Owners in Washington, D.C., angrily hung up the phone when asked about industry snack pricing practices.

Although consumer experts predicted that the case will be dismissed, it struck a chord Friday with area moviegoers, who said they're tired of being soaked on movie munchies.

"The prices are ridiculous," Rebecca Motley, 55, a self-employed Southfield physician, said while leaving the AMC Star Southfield 20.

Motley said she and her office manager spent $5 each for morning movie tickets and $11 each for soft drinks and popcorn.

"When I was a kid, $1 could get you into the movies and buy you a pop and popcorn. But not anymore," Motley said. "I don't know how kids can go on their own to a movie anymore."

Timothy Fells, 29, part owner of a Redford Township gym, agreed with Motley.

"Movie concession prices are extremely high, and that's why I don't stop at the snack bar very often," he said while leaving the AMC theater in Southfield.

Thompson didn't want to be interviewed because he doesn't want any notoriety, Morgan said. But Thompson said in his lawsuit that he used to take his own pop and candy to the AMC in Livonia until the theater posted a sign banning the practice.

On Dec. 26, he paid $8 for a Coke and a package of Goobers chocolate-covered peanuts at the Livonia theater -- nearly three times the $2.73 he paid for the same items at a nearby fast-food restaurant and drug store, the suit said.

The suit accused AMC theaters of violating the Michigan Consumer Protection Act by charging grossly excessive prices for snacks.

The suit seeks refunds for customers who were overcharged, a civil penalty against the theater chain and any other relief Judge Kathleen Macdonald might grant.

Two consumer lawyers predicted that Macdonald will dismiss the suit.

"It's a loser," said Gary Victor, an Eastern Michigan University business law professor. He said state Supreme Court decisions in 1999 and 2007 exempted most regulated businesses from the Michigan Consumer Protection Act.

Added Ian Lyngklip, a nationally known consumer lawyer in Southfield: "Movie theaters are regulated, so the lawsuit won't go anywhere"

Victor, an avid moviegoer, agreed that snack prices are excessive at theaters. That's why he shuns the concession counter unless he's with a date.

Griping about excessive prices at the theater concession is a time-honored tradition, says Paul Dergarabedian, an analyst for www.hollywood.com , a movie industry website.

"But like high airline prices, it's just one of those things that we've become accustomed to because we don't have any control over it," he added.

Although movie ticket sales are down -- 1.2 billion tickets were sold last year compared with 1.6 billion in 2002 -- he said a difficult economy mainly is to blame, not snack prices.

To cope with the issue, some consumers eat before or after they go to the movies, or resort to smuggling.

Fells said he sometimes smuggles Gummi Bears into the theater to save money.

Kristy Belanger, 20, a real estate secretary from Redford Township who showed up at the AMC in Livonia on Friday to see a movie with her boyfriend, concealed two bottles of Pepsi in her purse.

"I did it to save money, and I feel like I did," she said, adding that what she saved on Pepsi enabled her to buy a $4.74 serving of nachos to share with her beau.


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Claude S. Ayakawa
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From: Waipahu, Hawaii, USA
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 - posted 03-05-2012 04:05 PM      Profile for Claude S. Ayakawa   Author's Homepage   Email Claude S. Ayakawa   Send New Private Message       Edit/Delete Post 
I found a very simple solution to the problem. I do not buy concession food when I go to the movies except when I go on a Tuesday. On that day, the Regal theatre I frequent has hot dogs for two dollars and small popcorn I believe for a dollar. The drinks are not discounted so I bring my own bottle water with me that I stashed in my backpack.

-Claude

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Mike Heenan
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 - posted 03-05-2012 04:35 PM      Profile for Mike Heenan   Email Mike Heenan   Send New Private Message       Edit/Delete Post 
Maybe I missed it, but I didn't see anything in the article stating the reason for high concession prices, which we all know is due to the fact theaters don't make much money off of the films themselves.

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Justin Hamaker
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 - posted 03-05-2012 05:24 PM      Profile for Justin Hamaker   Author's Homepage   Email Justin Hamaker   Send New Private Message       Edit/Delete Post 
I'm extremely irritated that the article doesn't even talk about the economics of running a movie theatre. Anyone who understands accounting would understand that the price of snacks at a movie theatre has far more associated costs than the cost of the raw ingredients.

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Mark Lensenmayer
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From: Upper Arlington, OH
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 - posted 03-05-2012 05:25 PM      Profile for Mark Lensenmayer   Email Mark Lensenmayer   Send New Private Message       Edit/Delete Post 
No one has a right to a particular price. The only right the customer has at the concession stand regarding price is to purchase or not. This should get thrown out very quickly.

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Marcel Birgelen
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From: Maastricht, Limburg, Netherlands
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 - posted 03-05-2012 05:34 PM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
quote: Mike Heenan
Maybe I missed it, but I didn't see anything in the article stating the reason for high concession prices, which we all know is due to the fact theaters don't make much money off of the films themselves.
Well, I guess many people don't know this. Even I didn't know this until quite recently, after I got involved with a business plan of a small scale cinema startup.

If you focus on first-run movies, you're essentially running a catering business and the movies you show are more like the incentive for people to drop by and buy your overpriced concessions...

So no wonder so many multiplexes excel in mediocrity at delivering their core product, while they annoy their customers with endless strings commercials and try to shove as many oversalted, oversweetened and overpriced crap down their throats as possible.

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David Zylstra
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From: Novi, MI, USA
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 - posted 03-05-2012 05:38 PM      Profile for David Zylstra   Email David Zylstra   Send New Private Message       Edit/Delete Post 
What's interesting is that the person in the photo, quoted in the article as saying prices are ridiculous, is shown holding what looks to be the largest soda they sell . . . . . if the prices are really that bad why not buy the smaller size and get free refills? (I assume AMC is still doing free refills?)

Locally AMC (and Regal) concession prices tend to be higher than the other nearby exhibitors.

FYI - the theatre pictured in the background is the AMC Star Southfield and not the Livonia location.

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Bill Gabel
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 - posted 03-05-2012 05:42 PM      Profile for Bill Gabel   Email Bill Gabel   Send New Private Message       Edit/Delete Post 
In the Hollywood Reporter article it quoted that movie theatres make $3000 on every bag of raw popcorn that costs them $30.00.

Hollywood Reporter

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Chris Slycord
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From: 퍼항시, 경상푹도, South Korea
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 - posted 03-05-2012 05:54 PM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
quote: Mark Lensenmayer
No one has a right to a particular price. The only right the customer has at the concession stand regarding price is to purchase or not. This should get thrown out very quickly.
The law he's suing under, though, specifies that it is illegal to sell a product or service for grossly more than is available elsewhere. I wouldn't be surprised if this went to court, even if it is stupid.

quote: Bill Gabel
In the Hollywood Reporter article it quoted that movie theatres make $3000 on every bag of raw popcorn that costs them $30.00.

Hollywood Reporter

Yes but you'll notice the article also reports on analysis that showed that high food prices are what keep ticket prices low and allow the more people to see movies that wouldn't be able to otherwise...

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David Buckley
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From: Oxford, N. Canterbury, New Zealand
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 - posted 03-05-2012 06:13 PM      Profile for David Buckley   Author's Homepage   Email David Buckley   Send New Private Message       Edit/Delete Post 
quote: Chris Slycord
The law he's suing under, though, specifies that it is illegal to sell a product or service for grossly more than is available elsewhere.
And what if the aforementioned Judge Macdonald decides she's had enough of conession prices too, and finds for the plaintiff?

I think the various theare representatives have been really dumb refusing to comment and/or hanging up the phone; it's not like the economics of cinema it is some big secret that has to be kept under wraps, just be honest about why the concessions cost what the concessions cost, and the future if they didnt'.

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Chris Slycord
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 - posted 03-05-2012 06:42 PM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
quote: David Buckley
And what if the aforementioned Judge Macdonald decides she's had enough of conession prices too, and finds for the plaintiff?
Then it'll be appealed and very likely reversed? Also, this only applies to Michigan. But in any case, I won't hold my breath; I expect it to be dismissed.

quote: David Buckley
I think the various theare representatives have been really dumb refusing to comment and/or hanging up the phone
I think the theater itself refusing to comment on pending litigation, especially one that's highly likely to go away with no effort isn't particularly dumb. Now NATO hanging up "angrily" isn't a good idea but we also don't see in the article how they were being asked about pricing. I can't assume that the journalist was asking nicely just because he didn't say anything about it...

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Justin Hamaker
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 - posted 03-05-2012 06:57 PM      Profile for Justin Hamaker   Author's Homepage   Email Justin Hamaker   Send New Private Message       Edit/Delete Post 
John Fithian and the others at NATO seem to be very well versed in handling the media. I find it highly unlikely they "angrily hung up the phone when asked about industry snack pricing practices". I would be very interested in hearing the recording of that conversation.

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Mike Blakesley
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 - posted 03-05-2012 07:31 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Same here. If NATO is good at one thing, it's talking to the press.

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Randy Stankey
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 - posted 03-06-2012 08:11 AM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
So, how much does it cost to pay employees to clean up the empty soda cups and sweep up the spilled popcorn?

Isn't that labor worth something? Don't you think customers should pay for that? How do you think customers pay for that?
Who is paying for the brooms, mops, buckets, trash bags and garbage removal fees?

They pay for it when they buy those snacks. Maybe that doesn't cover all of the price of snacks but it is a factor.

Why don't people think about that when they smuggle in snacks?
The theater has to pay somebody to clean up the trash but they don't make any money from smuggled snacks. Is that fair?

Having somebody clean up after you is part of the reason why we go to the movies. That doesn't give people the right to leave the place an unholy mess but, for as long as I can remember, stacking your empties and leaving them on the floor has been a tradition at movie theaters. It is a service that movie theaters traditionally provide.

When you go to a restaurant, they have busboys to clean your table after you're done and they have dishwashers to clean the dishes. Everybody nods in agreement when we mention this but why do they think a movie theater is any different.

After all, isn't a movie theater just a restaurant that shows movies?

This is America. Anybody can sue anybody else for anything they want but that doesn't mean the suit will go anywhere. You could sue me just because you don't like the color of my shirt but, on the other hand, you'll probably get laughed out of court.

Any half-decent lawyer could get this case thrown out of court based simply on these grounds just because cleaning up after customers is an industry tradition just like it is in a restaurant and a theater has the right to recover the expense of providing that service.

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Jeff Kane
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From: corpus christi, tx
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 - posted 03-06-2012 10:16 AM      Profile for Jeff Kane   Email Jeff Kane   Send New Private Message       Edit/Delete Post 
The judge is going to laugh this out of court. Here's the subsection:

quote:
Charging the consumer a price that is grossly in excess of the price at which similar property or services are sold.
The trick is, "grossly in excess." Other movie theaters sell at these prices as well as do sporting venues, etc. If the law could be used in that fashion, one could argue that Del Frisco's steakhouse was overcharging for a $50 filet when one can get a similar steak for $15 at Outback.

What this is designed to prevent? A towing company picking up your car from a no-parking zone and wanting to charge $3,000 for the tow for you to recover it when every other towing company would charge $250. A taxi driver trying to charge you $250 for a ride to the airport. It's designed to protect consumers from getting gouged in situations where an unscrupulous service provider might have them 'hostage'.

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