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Topic: The internet's newest annoying thing - business card attachments
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John Hawkinson
Film God
Posts: 2273
From: Cambridge, MA, USA
Registered: Feb 2002
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posted 07-27-2005 10:39 AM
It's not so simple, Scott.
Quoting the entire message below your own is the halfway point
between not quoting the message at all and interspersing your own remarks between the quoted lines.
It can be quite helpful if, say, you have added another party to the cc list and want to give them the opportunity to see the context; or if you think the recipient probably has context, but aren't sure, then they can scroll down and read it "just in case," but you don't force them to have to reread the context just to see what you have to say.
So I certainly think it has a place, and that a religous "No top-posting!" attitude isn't the way to go. It's not a good default, but it is a reasonable compromise a lot of the time.
--jhawk
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Leo Enticknap
Film God
Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 07-27-2005 03:06 PM
quote: Brad Miller
I do however detest people who email questions in, I reply, then they email back without the last email being quotes.
Part of the problem there is that Outlook (including OE), which is probably the most widely used email client, doesn't make it easy to include quoted text that is clearly distinguished from your response. One of the reasons I like Eudora is because of its 'paste as quotation' feature, which allows you to cut text from a received message and paste it, indented and with a margin, into a reply.
If someone replies without quoting or citing the original within a day or two I don't mind because I can usually remember what it's about. But if they do that several days or even weeks later, then agreed - they suck. In that scenario, if you're not going to quote, you should at least write something like: 'In your message of 8 July you suggested a timescale for installing the projector. That sounds great, but what happens if it slips?'
My pet email hate is people who use 'teaser' subject lines or don't change the subject line of a message when replying to accurately reflect what's in the text. So you might get one which says: 'Re: unusual perforations in 1908 negative' when in fact (s)he's changed the subject and is asking you something completely different. When you get 50-60 emails a day (not including spam), a subject heading which accurately describes the contents is essential to be able to prioritise.
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Joe Redifer
You need a beating today
Posts: 12859
From: Denver, Colorado
Registered: May 99
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posted 07-27-2005 05:41 PM
quote: Leo Enticknap
Part of the problem there is that Outlook (including OE), which is probably the most widely used email client, doesn't make it easy to include quoted text that is clearly distinguished from your response.
Yes it does. Here is a picture from my Microsoft e-mail:
As you can see, new text is black, old text is blue, and older text is green (and it keeps going to red, mauve, striped, polka-dotted, etc. You can even change the colors to what you want). This is determined simply by the ">>" characters before each line. I do prefer the new stuff to be on top because I don't want to have to scroll all the way down to the bottom to read it. The exception is when someone is replying to several different points in the e-mail, like after every sentence. When it is like that, top-down works best.
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Martin Brooks
Jedi Master Film Handler
Posts: 900
From: Forest Hills, NY, USA
Registered: May 2002
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posted 08-01-2005 08:20 PM
quote: Scott Norwood
Don't forget that people who do this almost invariably send mail in HTML, too.
And don't get me started on the increasingly popular practice of quoting the _entire_ text of _every_ previous message _below_ the response. Yuck.
I disagree with you on both counts, Scott. IMO, there's nothing wrong (and there's lots positive) about HTML email. If the email is long, studies have shown that it's easier to read type that is not monospaced - that's why books don't use monospaced fonts. (OK, I realize you can set the app to convert a plain text message to a variable spaced font, but technically, a text email is read using a monospaced font like Courier.) Secondly, sometimes being able to color code or boldface type is important. I would send emails to programmers to show them what was wrong with certain pages and boldface or color code the errors. They would always screw-up the fixes. I finally discovered that they were reading their mail in text mode, not HTML.
And for the reasons posted above, I have no problem (and I frequently prefer) people to quote the original message. What I hate is when you get an email with the same text quoted 14 times.
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