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Author Topic: Request for moderation
Jerry Chase
Phenomenal Film Handler

Posts: 1068
From: Margate, FL, USA
Registered: Nov 2000


 - posted 04-01-2001 01:11 PM      Profile for Jerry Chase   Author's Homepage     Send New Private Message       Edit/Delete Post 
I post this ONLY because Brad said to me in chat that people email him complaining about Andrew, but no one ever complains about Andrew in the forums, and he is therefore unwilling to take any action to bar him from posting.

I will probably get harsh in this post, (FWIW, I've been known to rip usenet posters to shreds for lesser offenses) and I know it. Even at that I will be pulling a few punches in recognition to Andrew's age and the decorum of the forum. I know I've said that no one ever wins arguing against a person under eighteen, and that I hate pissing matches, but limiting Andrew's disruptive posts will apparently only happen if enough people speak out and voice their opinions strongly.

I am tired of Andrew's repeated posts and repeated failure to learn from those who attempt to help him, and would appreciate others stating their feelings as well, positive or negative, with the intent of provoking a response, either from Brad or Andrew, or even from me if I am off-base or over-reacting.

I chatted with Brad last night (deleted by J.C.)

After reviewing the business plan post and doing some hard thinking, I'm following Ian's lead and writing Andrew off entirely until he grows up. Sorry kid, learning is more than asking questions and then ignoring the answers and doing what you want.

My personal feeling is that Andrew's continued posting would be a detriment to the forum. As has been stated before, Andrew asks for advice, gets a thread going, then blatently ignores the wisdom in that thread and continues on his merry way, making more posts. The "business plan" is just further proof of this. On usenet, this behavior is called trolling. However, when I read usenet, I have the luxury of filtering out such garbage posters who troll for attention and the enjoyment of raising a stink. Regrettably, this forum doesn't seem to support killfiles.

When I read the "business plan," I was dismayed (deleted) At least "Apathy Theatres" was mildly humorous.

If some individual wanted to take Andrew under wing and filter his posts to the forum, I think I'd have less of a problem with responding to him. As it is, I distrust his intentions, and I strongly dislike his "owner in the making" attitude. Any theatre owner who acted like Andrew would be a total asshole.

I'll stop now before I start firing big guns.
I don't like having to get my fur up, but I do tend to get protective of groups where I participate or learn.

BTW, I posted a link in the forum recently, to see how many active readers of the forum there are (including lurkers). There seem to be only about 40 or 50, although people reading past posts might up that figure slightly. Andrew needs to understand that he is not posting in front of millions of film-tech lurkers, but in front of a small group of people that are getting increasingly pissed-off.


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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 04-01-2001 03:54 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
I say, take it easy on the kid...

I have a couple cousins and nephews like him. He means well but his enthusiasm gets the best of him a lot of the time. Usually, kids like this are a bit more intellegent than your average early/pre-teen kids. . Of course, because of his age, his level isn't quite up to that of your average adult but it's above the level of the average "kid". This leaves them kind of out in left field so they don't have anybody to talk to on "their level". (I was probably a lot like him when I was that age. )

Everybody has their own little set of idiosyncracies. This is America. To each his own. (Up to a certain point)

If I were the king of the world I would say:


  1. How about we cut the kid a little bit of slack?
  2. How about we remind Andrew that this is an ADULT forum and if he wants to participate he should do his best to act like an adult?

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 04-01-2001 05:26 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Here is my response. I am going to be blunt.

My biggest problem with this entire situation is the fact that Jerry is quoting comments made on a private chat forum. Yes Jerry, that is a PRIVATE chat and non-members are NOT invited to lurk there as they are here. The fact also exists is that what you wrote here that "I said" in the chat room is not entirely accurate either. So I will say this and I hope people listen and take me seriously:
The next time people quote things said in the chat forum, they will be banned...PERIOD! I don't care if George Lucas himself is quoting things that Andrew McCrea says in the chat forum, in this extreme example Mr. Lucas would be banned. I will add this to the rules page. I don't care if you are quoting me or any other member, if I wanted to say something to the general public, then it is MY decision to post it publicly under my name. I honestly cannot believe that I am having to say this and turn it into a rule. I would've figured it to have been pretty obvious.

As to your link, wow is your stats program waaaaaay off. There are far more people reading this site. 40-50? Try the thousands category! Sure there is a "hard core member" participation of around 40-50, but if this is what you are trying to count, you don't need to try and place some link to see that. Perhaps you are just referring to how many people clicked on a link to your web site from Film-Tech?

Now onto the other problem. Andrew, I do get lots of emails from people who are sick to death of you and your posts. (You are one of two people whom I get constant complaints on.) What Jerry said IS true. You ask a plethora of questions and then completely ignore the advice you are given. Then when questions are asked of you from members, you do NOT go back and answer them. You have still not been able to provide you even exist as a 13 year old kid. The only proof you have sent is an incredibly bad faxed newspaper article for which I HAVE ALREADY POSTED ELSEWHERE, COULD HAVE EASILY BEEN FAKED by someone in less than 10 minutes with Photoshop. I am NOT going to pose a time limit simply because Jerry has decided to give me a gentle nudge (which is obviously the intent), but will do so if the members speak forth. By proof I mean either you provide the members here a link to a newspaper article that does not originate on one of your servers and is from a REAL newspaper's web site (supposedly you have been in numerous articles, so this should not be a problem) or you mail me an ORIGINAL newsprint article. I know of no other way to prove that anyone under the age of 18 exists. Please get on this quickly, but as I stated above I am not going to pose a certain time limit as of this moment. If anyone has any ideas as to how to verify Andrew's existence since he is so young, please speak forth. It is very possible we may end up with another teenager who is hard to verify in the future.

To the rest of the members, now seems to be a good time to point this out...if you aren't going to complain publicly on the forum, don't complain privately to me. I am getting real tired of it. While I am happy to help and answer questions, I do not appreciate the emails some people have been sending me ranting about Andrew (and the other unnamed member), but then they won't say ANYTHING about it on the forum. While sure, some of the emails I have received are far too harshly worded for that person to post publicly, they could be reworded and "toned down" a bit to be acceptable, yet still get the point across. As it is, this just makes me look like the big evil guy here and it seems no matter what decision I make when it comes to banning people, all I get is slack from it. So people......speak your mind on the forum or keep it to yourself. If you have something to say, but won't post a toned down version publicly, I am going to completely disregard it.

Please remember though that Andrew isn't directly attacking other members personally, and that is the number 1 rule. This means any ban would be based upon his professionalism (or lack of it) on these forums with his posts. Perhaps a better question is, should the "quality" of posts be moderated?

Ahhhhhhhhhhhh, I feel better now.



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Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000


 - posted 04-01-2001 05:34 PM      Profile for Paul G. Thompson   Email Paul G. Thompson   Send New Private Message       Edit/Delete Post 
Randy, I agree with you.

I would rather sway with the breeze than to see him on the streets getting into big trouble.

However, I think Andrew should sit back and enjoy the ride, and maybe he can actually learn something from those who have been in the theater industry for years on end.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 04-01-2001 06:37 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Well everyone, Andrew has instructed me that he no longer desires to be a part of this forum effective immediately, despite my requesting he just cool it for a short while so a suitable solution could be worked out. Thus, his membership has been pulled per his request.

Instead of simply ending this thread since it is already started, can everyone use their brain power to recommend some new rules or procedures for moderation? I freely admit that my moderating is not perfect, but am doing the best job I can and am having to make this up as time goes along. So if anyone would like to request any new rules to be added (such as an age limit) or would like to see "content moderation", meaning completely useless posts be moderated, or has any other possible ideas...please speak up. Thanks to everyone in advance. Sooner or later we'll get all of these little bugs worked out.


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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 04-01-2001 06:41 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
I wasn't going to get involved here, but I do want to comment on a couple of points that Jerry has made:

First, I happen to be strongly against censorship (which is really what moderation amounts to) in general. I don't like the idea that someone might be trying to hide something in an ostensibly public forum. On the other hand, I also understand that there are sometimes legitimate reasons for limiting discussions to avoid "flame wars" in favor of productive discourse. More importantly, I realize that Brad does really "own" this forum insofar as he pays the substantial costs (both in time and money) of running it; thus, he has every right to run at as he wishes. Anyone who disagrees can very easily either not read the stuff that's posted here or set up another web site, mailing list, etc. and run it differently (and attempt to get the same kind of traffic that this one gets.)

Basically, I think that this forum is better moderated than just about every other mailing list, web forum, or moderated usenet group that I've seen. The rules are pretty clear (real names only, no personal attacks, don't post stuff that's off-topic for a particular forum) and are enforced consistently, and with explanation. A perfect example of over-moderation (IMHO, of course) is the CML Cinematography mailing list--the content is fascinating, but the moderation bot will auto-bounce messages for stuff like more than 5 consecutive quoted lines from a previous post or something absurd like that. A perfect example of under-moderation would be any of the alt.sex.* Usenet groups, which generally contain 1-900 number spam and useless off-topic posts.

My own feeling is that it is better to err on the side of having a signal-to-noise ratio that is slightly high, rather than to risk banning individuals who might post some content of interest, or, at least, start discussions which result in an interesting exchange of information. Even those who are tired of reading Andrew's posts can (I hope) see that most of the threads that he has started have resulted in some interesting discussion (I'm thinking of Ian's post on the "business plan" thread, among others), and he hasn't really posted anything that's horribly off-topic or a direct personal attack (I'm not counting his private email to Gordon, which I agree was totally inappropriate.)

Second, I happen to have some knowledge of Brad's web stats, and I can say with certainty that this forum is getting many times the number of hits that Jerry implies. It is important to realize that there is both an art and a science to getting good user statistics for web sites. While every hit is, of course, logged by the server, there is no truly simple and efficient way to get an accurate number of unique users of any web site.

Counting the number of times that a particular link within a post is clicked on is _not_ an adequate indicator of the number of users, as many people will simply not follow every single link that is posted (if they happen to be interested in reading the thread in which it is posted in the first place). Even links to an image file would give a little bit better indication of the number of users, but ignores several factors:


  • not all users are using graphical browsers (I use the text-only Lynx browser about 90% of the time, for example), nor are all users using graphical browsers configured to auto-load images (due to slow connections, etc.); thus, hits from these users would not be counted
  • some ISPs (AOL, for example, as well as many European ISPs) force all web traffic through a caching proxy, often transparently. While the actual forum pages would not be cached (because they are generated dynamically), the images would be and, thus, would not show up as hits more than once until the cache expires, even if more than one user of AOL or a particular trans-Atlantic fiber link, or another ISP happened to be looking at the forum and loading the image (which would come from the caching proxy for every user except the first)
  • obviously, an image would only be loaded if a person were to read a particular thread and is thus not indicative of overall forum traffic
  • multiple hits from the same browser on the same computer would probably not be counted, due to browser caching of the images (which would result in over-counting if the same user were to view a particular thread/image more than once or under-counting if more than one individual user were to use the same browser/computer to look at the forum); note that I"m ignoring Unix and other multi-user systems for the sake of simplicity here, but the point remains valid
  • finally, this method of counting the number of readers of this forum doesn't count users who may view various posts through venues besides this web site (for example, threads may be emailed to others or printouts may be circulated among several people)

It wouldn't be appropriate for me to post actual stats without Brad's permission, but I can confidently say that this forum is read by a nontrivial number of users, ranging from employees of various theatre chains, manufacturers, service organizations, and labs, to others who are simply film fans or are interested in the technology that is discussed here. Obviously, many of these users never post, which is unfortunate, but creating a hostile environment for people who have somewhat unconventional views will not encourage them to begin posting stuff that may be of interest here.

Sorry for the long post...


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Bob Maar
(Maar stands for Maartini)


Posts: 28608
From: New York City & Newport, RI
Registered: Feb 2001


 - posted 04-01-2001 07:01 PM      Profile for Bob Maar   Author's Homepage   Email Bob Maar   Send New Private Message       Edit/Delete Post 
I have watched as Andrew posted his questions the the forums. I have answered many posts directly to Andrew as I felt some of his questions needed serious answers which I am not sure he could comprehend. I like his enthusiam as well but he was making posts and asking questions that have to be beyond what he is able to comprehend. If Andrew were able to open a theatre it would not stay open very long. He lacks the maturity and the know how to sucessfully operate a profitable venture. I feel bad as he never responded to me one to one. I do this when I see young people who are evendentially in over their heads. Andrew was in over his head as are others who are posting to the forums.

I am extremely impressed with the way some of our members answer these posts. I wish I had this forum to ask questions to in the late 50' and 60's. I am nearing the end of my career and I have loved every moment that I have had in this industry. It's in the blood and I feel a certain comraderie with all of you. I know I do not take myself too seriously, I love to laugh and I love to put people on. Life is too short to dwell on depressing items. Put them behind you and move on.

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Jerry Chase
Phenomenal Film Handler

Posts: 1068
From: Margate, FL, USA
Registered: Nov 2000


 - posted 04-01-2001 07:02 PM      Profile for Jerry Chase   Author's Homepage     Send New Private Message       Edit/Delete Post 
Ever projected "Catch 22?"
I think I understand what you are driving at Brad, not to call names, etc., but you are saying-
Rule # 1. Don't attack members personally.
Rule # 2. Complain about members only in the forums.
That can be a tightrope for many people. Not many people want to walk tightropes.

As for repeating the things said in chat, I view chat between myself and a member as a way of increasing my skills and getting quick answers. Apparently, many see chat as having other functions that for whatever reasons need to be kept from public view. I don't care for that protocol, but I can understand and respect it.

It is apparent by your response that you see any breach of protocol of chat more disturbing than other areas of concern. Learning this, I have immediately deleted reference to our conversation, as short as it was. I was under the impression that I had asked the same question a while back in open forum, but I apparently was in error. I regret the lapse. To solve ANY possibility of my making such an error in the future, I will be avoiding the film-tech chat option from now on. If anyone appears in chat using my name (which is possible, as someone pointed out) it won't be me. Check server logs if you need to, I won't be there again.

I have no need to dispute web stats. If you state that more people read the forums regularly, fine. I believe you. Watching a public counter on a linked page, doesn't make it "secret" though. It could have been an unpopular subject, or not be clicked on for a multitude of reasons. My referencing numbers should only be taken in the context of the statement I was making, and a representation of "click-through" on a single subject.

I made gentle nudges before to Andrew. I regard my first post to this topic as a gentle nudge to you, but not to Andrew. If Andrew wants to play with the hardball teams, he can't expect to play with T-ball rules. While I'm not in the ump's face, I am questioning a couple of calls. I guess I have to take the risk of getting thrown out of the game by doing that.

I'm going to the refreshment stand and have a cold one and peanuts.

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 04-01-2001 07:39 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
I agree with just about everything Scott has said. In my experience, the moderation here at Film-Tech is the best I have seen on the net. I have seen forums where there will be a flame war going on and the moderator won't catch it for weeks, well after everybody has gotten involved. There is no professionalism at all. Then there are some forums where the moderators will go in and edit the post that an individual makes just because the moderator does not like what the individual said. In these same forums I have seen words like "damn" edited by the moderators so that they read "darn". That is just going too far. There is nothing from stopping me from saying the word "fuck" on these forums, but how I choose to use it or if I choose to use it at all will only reflect on my character and maturity. That said, I think the Film-Tech forums are pretty open and moderated fairly.

I wouldn't post too many rules, or future members might be afraid to post. I think everything should be handled on a case by case basis. Every situation is different. But I agree with Brad that if people are bothered by someone on the forum, mention it politely in a thread (preferably in "Yak"). This would also give the targeted individual a chance to see firsthand what is bothering other members and rebut the comments. If it gets out of hand then action should be taken. From what I have seen many people have mentioned their frustration with Andrew publicly on the forums about how he does not listen to advice.

If I had a problem with Randy Stankey, what good would come of me e-mailing Brad saying "I don't like that Randy Stankey guy. He sucks!". What is Brad supposed to do? E-mail Randy and say "Joe Redifer thinks you suck. Membership revoked!" NO! I could more effectively either e-mail Randy privately or post a thread that says "Randy, you aren't into the Mac as much as I am. I have a problem with that." Randy could come back and say "Joe, you're weird." or whatever. Point is that if others agree with me on my views towards Randy, they can comment as well (making sure to remain professional). Randy will get the message or other action will be taken if neccessary. I hope I didn't make that point too many times here.

By the way, Randy is only used as an example here. I don't really have problems with him


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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 04-01-2001 07:51 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Ok Jerry, good point. Sometimes it is needed for another to point out something, and in reference to the Catch 22 analogy, you are indeed correct. So then what do you recommend as a solution? If I take action on someone and explain my reasons, I get lots of abusive hate mail. If I take action on someone without explaining my reasons, I get my email box flooded with abusive hate mail. I am very much interested in suggestions, as I do not like the idea of my simply not replying to an email that someone has taken the time to write. But then again, these emails have been getting ridiculous lately and I have better things to do than try to calm people down just from something a member said. The worst ones are from non-members. The way I see it, if someone lurks so much on the forum that they take the time out of their day to write me an angry letter from something that was said or done but won't bother joining and participating...well, need I say anything more?

On the chat, by all means do continue to visit. My only point is that no one should be quoting things said in the forum or via private email without the other party's permission. Lots of people tell me things that would be detrimental to their job if I was to repeat it. Do I ever pass it further than my own eyes and ears? No, absolutely not. While the conversation isn't exactly detrimental to anything, this example is still a valid enough reason to keep private conversations private. Upon re-reading the post I made rather quickly earlier (in an attempt to get a response quickly before the thread started to wander too much), I think I worded it poorly in my overall annoyance with the topic. My apologies to you for that Jerry.

Onto the newly wandered topic, suggestions anyone? Now is a good time to modify membership rules.


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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 04-01-2001 08:03 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
Actually an age limit for posting would be a good idea, but how do you enforce it? Require a birth certificate with the membership application? Anyone can easily lie about their age if all they want to cause is trouble. But if it could be enforced I would limit that age to 16 and older (since in most areas you must be 16 to legally be able to work). Younger people could read and learn so that they have an advantage when they finally do get into the field.


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Jerry Chase
Phenomenal Film Handler

Posts: 1068
From: Margate, FL, USA
Registered: Nov 2000


 - posted 04-01-2001 08:08 PM      Profile for Jerry Chase   Author's Homepage     Send New Private Message       Edit/Delete Post 
How about, you have to be involved in the industry (getting paid) or have been involved in the industry in order to post outside of film-yak?

Limiting people who have an interest in the industry but no experience to one area might make things smoother. Everyone here grandfathered to all forums, of course.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 04-01-2001 08:11 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Hmmm, to do that I would have to do quite a bit of code modification, which I am not certain if it is possible. It's all a matter of making the forums completely public as they are or completely private (similar to the chat). Making different levels just for one forum may be more than this piece of software can handle without crashing. But I can check it out if others also feel this would be beneficial.


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Mike Heenan
Phenomenal Film Handler

Posts: 1896
From: Scottsdale, AZ, USA
Registered: Mar 2000


 - posted 04-01-2001 09:44 PM      Profile for Mike Heenan   Email Mike Heenan   Send New Private Message       Edit/Delete Post 
I dont think letting "industry" people into one forum and the others in the other forum is a good idea, because not everyone that posts here is an industry person, some are film collectors that need tips on stuff, like me, I got great advice from Paul and Randy and several others on my broken Simplex soundhead. If I wasnt able to post that in the regular forum (providing there were seperate forums) and only in film-yak, then the "industry" people wouldnt have been able to help me out. Thats my suggestion, not to seperate the people and the forums.

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Aaron Sisemore
Flaming Ribs beat Reeses Peanut Butter Cups any day!

Posts: 3061
From: Rockwall TX USA
Registered: Sep 1999


 - posted 04-01-2001 10:28 PM      Profile for Aaron Sisemore   Email Aaron Sisemore   Send New Private Message       Edit/Delete Post 
I agree with Mike. Not everyone here is 'in the industry' per se, but they do have a interest in the services and knowledge of the members (35mm film collectors for example).

People that post here to 'fantasize about their theatrical exhibition wet dream' or 'to ask when "Shrek" is coming out' do *NOT* belong on the forums, INCLUDING Film-Yak (as I have mentioned before, if it is for non-film handling related discussion why bother calling it FILM-Yak at all?), IMO.

Proof of employment in the industry probably is a bit extreme, as the collectors, etc wouldn't have any. but age limits may be a good idea.

Aaron



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