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» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » Point of Sale Systems, what do you use? (Page 1)

 
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Author Topic: Point of Sale Systems, what do you use?
Ryan Uhlhorn
Film Handler

Posts: 1
From: Bellingham, WA, USA
Registered: Jul 2008


 - posted 12-07-2010 01:35 PM      Profile for Ryan Uhlhorn   Email Ryan Uhlhorn   Send New Private Message       Edit/Delete Post 
Looking into all the possibilities of POS systems and thought some of you could offer some suggestions positive or negative.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 12-07-2010 03:58 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Look at boxoffice.com or imeonline.com and check the ads.

There are a number of different systems, all with their strengths and you'll find a lot of threads on this site discussing all of them. We use RTS, but there are other systems and one member here has even been working on building one of his own -- not sure where that project stands.

By the way -- this thread should be in Ground Level.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 12-07-2010 06:43 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Sensible Cinema for sure... very good system and very good support. They are a small company and can give you the attention you may need when you need it.

Mark

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Aaron Garman
Phenomenal Film Handler

Posts: 1470
From: Toledo, OH USA
Registered: Mar 2003


 - posted 12-07-2010 10:24 PM      Profile for Aaron Garman   Email Aaron Garman   Send New Private Message       Edit/Delete Post 
I use Tessitura, which is the best system out there for the arts. In fact you have to be a non-profit to even get a license. It's a fantastic piece of software, with a huge network of users in all corners of the world. It'd be over kill for a venue with cinema only, but boy do we love it.

Tessitura Network

AJG

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Tom Petrov
Five Guys Lover

Posts: 1121
From: El Paso, TX
Registered: Jan 2003


 - posted 12-08-2010 12:07 AM      Profile for Tom Petrov     Send New Private Message       Edit/Delete Post 
Anyone ever used OMNITERM?

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 12-08-2010 12:12 AM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Just out of curiosity I'm looking at the Sensible Cinema website. Wow, it looks awesome. RTS hasn't really changed or tweaked anything since we started using it (2003 or so) and it shows.

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Jake Spell
Master Film Handler

Posts: 294
From: Johns Island SC
Registered: May 2009


 - posted 12-08-2010 12:12 AM      Profile for Jake Spell   Email Jake Spell   Send New Private Message       Edit/Delete Post 
Iv used RTS as an operator(not owner) and really like it. It's got tons of features that we dont use but could and honest should, the systems work and their tech support has been good the one time iv dealt with them. They are also pretty damn easy to use.

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 12-08-2010 01:09 AM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
We use RTS and the management doesn't seem to like it much for whatever reason (I have no idea why). I was told that when we submit our numbers, our corporate office cannot see which showtime is doing what business (ie: number of tickets for each individual movie and showtime), it just groups them all together for a movie. I don't know if this is RTS' fault or something else as apparently the printouts allow us to see individual show results.

Also, I'd never use anything that Mark G recommends, mainly because it'd make me feel dirty.

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Mike Spaeth
Phenomenal Film Handler

Posts: 1129
From: Marietta, GA
Registered: Jul 2000


 - posted 12-08-2010 02:32 AM      Profile for Mike Spaeth   Author's Homepage   Email Mike Spaeth   Send New Private Message       Edit/Delete Post 
Joe:

That is absolutely incorrect. I've used RTS since 2003, and that is one of the most basic reports you can pull from a site...

Who knows though?

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Jack Ondracek
Film God

Posts: 2348
From: Port Orchard, WA, USA
Registered: Oct 2002


 - posted 12-08-2010 08:37 AM      Profile for Jack Ondracek   Author's Homepage   Email Jack Ondracek   Send New Private Message       Edit/Delete Post 
quote: Mike Blakesley
Just out of curiosity I'm looking at the Sensible Cinema website. Wow, it looks awesome.
We used Sensible (it was our first), and had problems. Mainly, it's the support model they use, IMHO. If he's pretty much still running the show by himself, I don't think he has time for a comprehensive support program that's sometimes needed. I dropped the program after a couple of particularly nasty problems cropped up & I couldn't get him on the phone.

Been with RTS ever since, and even though they may not be as flashy, the program does pretty much everything you could ask of it.

... and the support and upgrade model is very good.

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 12-08-2010 11:43 AM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
quote: Mike Spaeth
Joe:

That is absolutely incorrect. I've used RTS since 2003, and that is one of the most basic reports you can pull from a site...

It must be something else going on, then. I asked our manager why corporate gave us late shows of a certain movie when it did zero business the previous week and he said they couldn't see which showtime does what business so they wouldn't know.

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Mike Spaeth
Phenomenal Film Handler

Posts: 1129
From: Marietta, GA
Registered: Jul 2000


 - posted 12-08-2010 12:01 PM      Profile for Mike Spaeth   Author's Homepage   Email Mike Spaeth   Send New Private Message       Edit/Delete Post 
My guess is, since you guys use outside bookers, they only see the grosses reported to Rentrak and don't have access to your system.

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Caleb Johnstone-Cowan
Jedi Master Film Handler

Posts: 593
From: London, UK
Registered: Mar 2006


 - posted 12-08-2010 06:26 PM      Profile for Caleb Johnstone-Cowan   Email Caleb Johnstone-Cowan   Send New Private Message       Edit/Delete Post 
We use Compeso WinTicket.

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 12-08-2010 07:07 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
I'd use that one based on the name alone as it sells tickets that are full of win. But it probably means it runs on Windows.

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Chris Slycord
Film God

Posts: 2986
From: 퍼항시, 경상푹도, South Korea
Registered: Mar 2007


 - posted 12-09-2010 12:02 PM      Profile for Chris Slycord   Email Chris Slycord   Send New Private Message       Edit/Delete Post 
quote: Tom Petrov
Anyone ever used OMNITERM?
I was unaware they still existed. Granted, the last time I used them was when I worked in a Cineplex Odeon before they sold all their US theaters to be part of Loews-Cineplex, so it's no surprise it's a Canadian company.

You'll probably find that most of the people here have mostly used stuff based in the US.

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