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Author Topic: Showtime Hotline
Dane Cash
Film Handler

Posts: 15
From: Hereford, Texas, Usa
Registered: Dec 2003


 - posted 08-25-2009 08:40 PM      Profile for Dane Cash     Send New Private Message       Edit/Delete Post 
My movie hotline recorder finally bit the big one. I've looked online and can't find anything on hotline recorders. I'm probably looking for the wrong thing. I was told to get an answering machine, but I don't need any messages left on it. The sole purpose is for the hotline. Does anyone have any websites I can check out for a recorder? Also Call notes is not available in my location for some odd reason.. [Mad] Anyway, Any help is appreciated. Thanks.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 08-25-2009 11:09 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
After wearing out about 4 or 5 answering machines, I gave up on them. Even the no-moving-parts digital ones didn't last. I went to a voice-mail provided by our phone company. I got it with the "no incoming messages" option. It costs a whopping $1 per month, provides a 1-minute outgoing message, and has the advantage that I can update it from anywhere. We've had it for about 4 years now and I figure I'm already money ahead on broken answering machines.

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Dustin Mitchell
Phenomenal Film Handler

Posts: 1865
From: Mondovi, WI, USA
Registered: Mar 2000


 - posted 08-26-2009 01:58 AM      Profile for Dustin Mitchell   Email Dustin Mitchell   Send New Private Message       Edit/Delete Post 
Yeah, voice mail is the way to go. The service we use allows 16 simultaneous incoming calls, so your customers never get a busy signal.

If you do go that route I'd suggest getting an answering machine to go on your old number (if you can't use it for the voicemail service you get) so that customers can be redirected to your new number. You can set most answering machines to give an outgoing message only.

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Dane Cash
Film Handler

Posts: 15
From: Hereford, Texas, Usa
Registered: Dec 2003


 - posted 08-26-2009 03:51 PM      Profile for Dane Cash     Send New Private Message       Edit/Delete Post 
Yeah, that's what I'd like to do. I called at&t and nothing like that is available in my area, which is weird I thought. I was told to get a digital answering machine... no moving parts... but like I said I would rather have something that ppl can't leave messages on since afterall it's only a hotline.

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Jarret Chessell
Master Film Handler

Posts: 288
From: London, Ontario, Canada
Registered: Jan 2009


 - posted 08-26-2009 04:03 PM      Profile for Jarret Chessell   Email Jarret Chessell   Send New Private Message       Edit/Delete Post 
I know Smart made one that was great for multiple screens (Smart Movie Times - Manual is on this site). It took a while to get onto programming it, but once you got use to it, it was fairly simple. It seems pretty professional too as you can say "Press one for showtimes" followed up with "Press 3 for showtimes for Iron Man". If you could find it used it would be a nice replacement.

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Jeremy Weigel
Phenomenal Film Handler

Posts: 1062
From: Edmond, OK, USA
Registered: Mar 2007


 - posted 08-26-2009 10:33 PM      Profile for Jeremy Weigel   Email Jeremy Weigel   Send New Private Message       Edit/Delete Post 
We've been using the Smart Movie Time for almost 15 years with no problems other than replacing the internal 9v NiCD back up battery. I also have a Uniden answering machine on our office that is set for out going message only. Not sure what the recording length is though.

At another theatre I worked at for a while they used AT&T call notes I believe. I do remember that they had such a large volume of callers that it grid locked the system a lot.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 08-27-2009 01:58 AM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
quote: Dane Cash
get a digital answering machine... no moving parts
I thought that would be the answer, but the digitals didn't work any better for us. We wore out 2 of them. They just started sounding worse and worse over time, not sure why. Both machines did that -- the first one (a Uniden) got to where the outgoing voice just sounded like it was coming from underwater. The second machine started doing the same thing, but before it could get to "replace me!" awfulness, it just stopped working altogether.

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Louis Bornwasser
Film God

Posts: 4441
From: prospect ky usa
Registered: Mar 2005


 - posted 08-27-2009 10:46 AM      Profile for Louis Bornwasser   Author's Homepage   Email Louis Bornwasser   Send New Private Message       Edit/Delete Post 
The one that Smart made in the 80s was perfect. Most are still working. I have several in stock left over from a large circuit. Louis

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Mark Hajducki
Jedi Master Film Handler

Posts: 500
From: Edinburgh, UK
Registered: May 2003


 - posted 08-27-2009 06:40 PM      Profile for Mark Hajducki   Email Mark Hajducki   Send New Private Message       Edit/Delete Post 
quote: Dane Cash
I would rather have something that ppl can't leave messages on
I think some digital answer machines have options that prevent people from leaving messages. The other option is to just delete the messages when you record the new film times.

One thing to make sure is that you can turn off the loudspeaker when you want, otherwise you will hear the times being read out to every caller.

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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 08-28-2009 09:38 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
You might want to take a look at this: On-Hold/IntelliTouch Announciator Systems These are digital based systems and ours has lasted now about 4 years -- no doubt they outlast any form of mechanical playback unit. Ours runs non-stop 24/7/365. The nice thing is it allows you to do background music behing the vocal tracks with automatic ducking if you so desire and you do all the recording in your computer with the software they provide. We love it. We use it only for music on hold on our digital PBX, but it can be a stand-alone for just showtime announcements. And of course there is no provision at all for recording incoming calls. It is simply a rather sophistocated (and robust) playback unit, NOT a consumer piece of crap.

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Dane Cash
Film Handler

Posts: 15
From: Hereford, Texas, Usa
Registered: Dec 2003


 - posted 08-29-2009 01:46 PM      Profile for Dane Cash     Send New Private Message       Edit/Delete Post 
Thanks everyone. I ended up finding a decent one at Radio shack. It's just a digital answering machine with a setting where no messages can be left. The only thing is I can only record up to a minute. But if I utilize every second I can spit out what is needed in time. I think as long as you keep the recorders free of dirt they should last awhile. I shall see. Thanks for ya'lls input.

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Bill Enos
Film God

Posts: 2081
From: Richmond, Virginia, USA
Registered: Apr 2000


 - posted 08-29-2009 09:04 PM      Profile for Bill Enos   Email Bill Enos   Send New Private Message       Edit/Delete Post 
We/ve been using the phone company system for about 12 years without any significant complaints. A major advantage is that it isn't in the theatre so it works when the power is out.

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