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Author Topic: Bye Bye DHL Martin McCaffery Film God Posts: 2481 From: Montgomery, AL Registered: Jun 99 posted 11-10-2008 04:13 PM                        Now we're really stuck with UPS: http://www.dhl-usa.com/about/pr/PRDetail.asp nav=PressRoom/PressReleases&year=2008&seq=1246 Press Release DHL EXPRESS TO FOCUS U.S. BUSINESS ON INTERNATIONAL SERVICES Plantation, Fla. -- November 10, 2008 - Domestic-only services end January 30, 2009 - International shipping to/from U.S. remains intact - Will reduce U.S. operating costs by over 80% - U.S. stays an integral part of DHL's global network DHL, the world's number one international logistics and express service provider, today announced a repositioning of its U.S. Express business. Beginning January 30, 2009, DHL's U.S. Express business will focus entirely on its international offerings and will discontinue its domestic-only air and ground services. However, the company will retain a strong international presence and capability in the U.S. going forward. The announcement was made this morning at a press conference held in Bonn, Germany by Deutsche Post World Net, parent company of DHL U.S. Express. "This is the right move for our U.S. Express operations given the current economic climate and for the long run," said John Mullen, Global CEO of DHL Express. "Focusing our U.S. Express efforts on what we do better than anyone else - international shipping - serves the best interests of our customers, employees and shareholders around the world." In order to meet its financial goals, DHL U.S. Express will close its U.S. ground hubs, and reduce the number of stations from 412 to 103. This will result in an additional reduction of 9,500 U.S. jobs at DHL Express on top of the approximately 5,400 positions already reduced since January. The company will retain 3,000 to 4,000 U.S. Express employees, tailored to the needs of international express customers. These measures will allow DHL's U.S. Express business to reduce its operating costs from $5.4 billion to under $1 billion, a decrease of over 80%.  |  IP: Logged Jack Ondracek Film God Posts: 2348 From: Port Orchard, WA, USA Registered: Oct 2002 posted 11-10-2008 05:28 PM                        quote: Now we're really stuck with UPS: ... and that's bad, because...??  |  IP: Logged Martin McCaffery Film God Posts: 2481 From: Montgomery, AL Registered: Jun 99 posted 11-10-2008 05:37 PM                        quote: Jack Ondracek .. and that's bad, because...?? Well, let's say my experiences with them here have not been good. According to the admittedly low level person I talked to, they are not going to have key access like DHL does, which can be problematic with print delivery. Recently, I had an overnight package that they wouldn't deliver during my normal hours (I'm not usually at the theatre for the early morning overnight window) so a package that they attempted to deliver on Thursday morning, I didn't get until Monday afternoon--and only through lots of angry phone calls. And lots of outright lies from the folks on the phone. On the brightside, I clawed my way far enough up the chain to actually get a depot number and a corporate number for future use.  |  IP: Logged Jack Ondracek Film God Posts: 2348 From: Port Orchard, WA, USA Registered: Oct 2002 posted 11-10-2008 07:32 PM                        I haven't had the problems with DHL, here in the Seattle area. Matter of fact, the past couple of years with Technicolor have been as painless as our dealings with ETS (DFS). I can see where problems can be regionalized, though... and I hadn't thought about the key issue. That might make things "interesting".  |  IP: Logged Martin McCaffery Film God Posts: 2481 From: Montgomery, AL Registered: Jun 99 posted 11-10-2008 10:16 PM                        Just to be clear, my problems are with UPS, not DHL.  |  IP: Logged Tyler Potts Expert Film Handler Posts: 159 From: Anderson, SC, USA Registered: Sep 2008 posted 11-11-2008 12:57 PM                       RANT: UPS shows up last Friday to pick up a print. We received the email the night before so I had it broken down and ready to go. Then they asked for a 2nd print but I told them it wasn't ready and I did not receive any notification to have it ready. We received an email 2 hours later informing us to have this print broken down. Can't wait to have more UPS pick ups, more frustration.  |  IP: Logged James Westbrook Phenomenal Film Handler Posts: 1133 From: Lubbock, Texas, Usa Registered: Mar 2006 posted 11-11-2008 01:17 PM                     We were told to have Quarantine ready for pick up Friday. We did. It's still in my booth right now.  |  IP: Logged Ron Funderburg Jedi Master Film Handler Posts: 814 From: Chickasha, Oklahoma, USA Registered: Nov 2007 posted 11-11-2008 02:09 PM                        UPS will not carry orders on film that cover more than one can or box in this area!  |  IP: Logged Dennis Benjamin Phenomenal Film Handler Posts: 1445 From: Denton, MD Registered: Feb 2002 posted 11-11-2008 06:25 PM                        Part of this story that no-one is hearing about: 1 out of 3 people who live in the town of Wilmington, Ohio work for DHL. Guess how many of them will be losing their jobs by the end of the year? Almost all of them. I find it ironic that Technicolor's main depot is in Wilmington also. Weird how all this works. Can we say recession?  |  IP: Logged Kenneth Wuepper Phenomenal Film Handler Posts: 1026 From: Saginaw, MI, USA Registered: Feb 2002 posted 11-11-2008 07:40 PM                     Ron, Be prepared to see a lot of film cans taped together with that silver duct tape. We have received some of them that way already from other shippers. They are very heavy and awkward to handle. KEN  |  IP: Logged Jim Cassedy Phenomenal Film Handler Posts: 1661 From: San Francisco, CA Registered: Dec 2006 posted 11-12-2008 01:16 PM                     Oh, gee- - I wonder how long it will be before DHL asks the government (aka: taxpayers) to bail them out? quote: Kenneth Wuepper Be prepared to see a lot of film cans taped together with that silver duct tape In 'the good old days' I could refuse to move anything more than a 4-can case. Union rules. (I'm not saying I always followed that rule- - but I had the option and I've had gotten 'dinged' if they caught me doing it)  |  IP: Logged Bill Gabel Film God Posts: 3873 From: Technicolor / Postworks NY, USA Registered: Jan 2002 posted 11-12-2008 02:28 PM                     quote: Jim Cassedy I wonder how long it will be before DHL asks the government (aka: taxpayers) to bail them out? Since it's a German company (Deutsche Post), then I guess the German government gets that honor.  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 11-12-2008 06:24 PM                        quote: UPS will not carry orders on film that cover more than one can or box in this area! That makes no sense at all. UPS has no restrictions on "number of packages they'll handle" that I've ever heard of, and we've had an account with them for over 20 years. Where did you get that info, Ron?  |  IP: Logged Ron Funderburg Jedi Master Film Handler Posts: 814 From: Chickasha, Oklahoma, USA Registered: Nov 2007 posted 11-13-2008 06:39 AM                        From Paramount pictures on returns via email they send out the day before the pick up of each film. "If the film is in one box have ready for pick up by UPS the window will be from 10 am to 2 pm. If the film is in two cans send by your regular carrier as UPS will not transport film in more than one box. If your film is in two cans please email me so I can stop the pick up." Has UPS been used to route film in your area? In my case only for returns to Paramount --- however, they have delivered to me in the past but on film. In fact I get deliveries about 3 times a week from them but again never on film --- only pick ups for Paramount. Again Mike I did say in my area your area may be different. You may not have a driver that refuses to just leave something with your signing his little box no matter what. I had grease up to my elbow's one day and he wouldn't leave the package until I cleaned up my hands and signed for it. Your experiences may be Different Mike maybe they will take a key from you and leave you deliveries when you are not there. Not here you have to be in the theater to accept delivery. Maybe you have a semi secure area they are willing to leave your deliveries but not here you have to be here and sign for it. But that is in my area not yours!  |  IP: Logged Todd Leach Film Handler Posts: 18 From: West Liberty, IA, USA Registered: May 2001 posted 11-13-2008 08:46 AM                        That's because the UPS driver only gets one tag from Paramount.  |  IP: Logged

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