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Author Topic: Ticket kiosks Brandon Willis Expert Film Handler Posts: 216 From: Richmond, VA, USA Registered: Apr 2004 posted 05-17-2004 01:18 PM                     Any Regal people out there have the ticket kiosk machines in your lobby? Do you have the Radiant kiosk or the CAT kiosk? My theatre has a CAT kiosk and it's the biggest piece of I've ever seen. It goes down at least once a week and we have to reboot it, it only sells tickets by credit card (freezes up when you try to select "purchase by debit card"), and right now the ATM function doesn't even work at all. Anyone have similar problems with a CAT kiosk? Are the Radiant kiosks more reliable?  |  IP: Logged Jeremy Fuentes Mmmm, Dr. Pepper! Posts: 1168 From: Corpus Christi, TX United States Registered: Jan 2004 posted 05-17-2004 01:34 PM                     If it only sells ticket by credit card, why is there an option to sell by debit card? Or is it supposed to accept debit cards as well. If so, then the debit card option should just be removed until the problem is fixed.  |  IP: Logged Mike Williams Master Film Handler Posts: 255 From: Knoxville, TN Registered: Feb 2002 posted 05-17-2004 05:58 PM                     Brandon, Send me a private email with the problems you are having with the CAT at your theater. We have found that overall, they have been much more reliable than the Radiant ones... but then there is always an exception to the rule. There are two models of CATs that Regal is deploying. One dispenses tickets only, the other does cash and tickets. Both models should accept ATM or credit cards.  |  IP: Logged Dennis Benjamin Phenomenal Film Handler Posts: 1445 From: Denton, MD Registered: Feb 2002 posted 05-17-2004 06:41 PM                        {taking this opportunity to blast Radiant} Anything is more reliable than a Radiant Kiosk.  |  IP: Logged Joshua Lott Expert Film Handler Posts: 246 From: Fairbanks, AK, USA Registered: Nov 1999 posted 05-17-2004 07:28 PM                        While working at Regal I was always having issues with the Radiant Kiosk. They seem to be more trouble then they are worth.  |  IP: Logged Adam Martin I'm not even gonna point out the irony. Posts: 3686 From: Dallas, TX Registered: Nov 2000 posted 05-17-2004 07:40 PM                     Radiant should have stuck with the restaurant system business.  |  IP: Logged Kyle McEachern Expert Film Handler Posts: 165 From: San Francisco, CA Registered: Feb 2004 posted 05-17-2004 07:45 PM                 quote: Deserter Radiant should have stuck with the restaurant system business. And you should have stuck with the IMAX business!  |  IP: Logged Adam Martin I'm not even gonna point out the irony. Posts: 3686 From: Dallas, TX Registered: Nov 2000 posted 05-17-2004 11:30 PM                     quote: Doug's gimp quote: Deserter Radiant should have stuck with the restaurant system business. And you should have stuck with the IMAX business! I had no incentive do to such a thing.  |  IP: Logged Scott D. Neff Theatre Dork Posts: 919 From: San Francisco, CA Registered: Oct 1999 posted 05-17-2004 11:47 PM                        Yeah -- he's in Colorado right now doing Cinematour stuff and he didn't pay a dime. I mean -- he's in Colorado right now for . [ 05-18-2004, 09:41 AM: Message edited by: Adam Martin ]  |  IP: Logged

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