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» Film-Tech Forum ARCHIVE   » Operations   » Ground Level   » Laser Pens, a fustrating problem (Page 1)

 
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Author Topic: Laser Pens, a fustrating problem
Tim Turner
Film Handler

Posts: 87
From: Chula Vista, CA, USA
Registered: Jan 2002


 - posted 02-16-2003 01:14 PM      Profile for Tim Turner   Email Tim Turner   Send New Private Message       Edit/Delete Post 
Anyone have alot of problems with customers bringing those little laser light pens in the theaters? Its not so much that they bring them in, its more thier urge to point them at the screen, and draw little pictures around the characters of the movie. These people are almost impossible to catch, especially when you got a total of over 430 suspects. The easiet way I can find to catch someone is to notice where the red beam is shinning on screen. Is it more to the left or to the right? Becausely mostly likely they're sitting on that side. So I walk on that side of the theater all the way upto the front, and sit in a seat. Usually a couple mintues pass and until I see the beam agian then I driectly look back and try find its source, the light coming directly from the pen should be visible. But this still doesn't work everytime, especially when there are so many people to scan through with glowing cellar phones and watches etc.
The times I have found them, I ask them to either hand me the pen and I'll hold it for them through the movie, and they can pick it up at the Guess Services window when they come out, or they'll have to leave.

Anyone else get pissed off by these pens? What methods do you use to catch whoes doing it? And what do you do with them?

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Michael Gonzalez
Jedi Master Film Handler

Posts: 790
From: Grand Island , NE USA
Registered: Sep 2000


 - posted 02-16-2003 01:25 PM      Profile for Michael Gonzalez   Email Michael Gonzalez   Send New Private Message       Edit/Delete Post 
I haven't had any laser pen problems in a while. I thought that they were passe.

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Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000


 - posted 02-16-2003 01:41 PM      Profile for Paul G. Thompson   Email Paul G. Thompson   Send New Private Message       Edit/Delete Post 
Hide behind the screen and watch.

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Evans A Criswell
Phenomenal Film Handler

Posts: 1579
From: Huntsville, AL, USA
Registered: Mar 2000


 - posted 02-16-2003 02:01 PM      Profile for Evans A Criswell   Author's Homepage   Email Evans A Criswell   Send New Private Message       Edit/Delete Post 
I haven't seen anyone with a laser pointer in an auditorium here since around 1998 or 1999. The problem seemed to be at its peak in 1997.

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Jack Ondracek
Film God

Posts: 2348
From: Port Orchard, WA, USA
Registered: Oct 2002


 - posted 02-16-2003 02:11 PM      Profile for Jack Ondracek   Author's Homepage   Email Jack Ondracek   Send New Private Message       Edit/Delete Post 
quote:
from Paul T.:
Hide behind the screen and watch.

That's actually pretty realistic.

We haven't had this trouble at our indoor, but it used to be a fairly frequent aggravation at our drive-in. We found the best way to track them was to go to the front of the field & look back at the cars. The pointers show up pretty easily that way. We've used a balance of confiscation, outright ejection and solitications for help from other customers ("help us find the pointer & get a free pass"). The problem is all but gone now.

For an indoor house I'll bet a low light camera would be pretty effective.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 02-16-2003 02:13 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
This is so easy to stop. You just need to set an example before the show. Have an employee in plain clothes sitting in the theater and start the show as normal. Have the employee start in with his laser pen. Then about a minute into his performance, have an employee in uniform come in, have a brief dispute, then have the uniformed employee beat or shoot the plain clothed employee. Blood packs and blanks work exceptionally well for this. It's sure to get everyone to behave!

(Ok, seriously don't do this. You'll kill some old lady from a heart attack.)

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Tim Turner
Film Handler

Posts: 87
From: Chula Vista, CA, USA
Registered: Jan 2002


 - posted 02-16-2003 03:08 PM      Profile for Tim Turner   Email Tim Turner   Send New Private Message       Edit/Delete Post 
Brad, that would be very funny. And I know some perfect employees to try it with. But that would cause total choas! Which is strange because thier about to watch some movie where somebody is going to get shot anyway!

I'll try standing behind the screen, like Paul said. I'm surprised you guys no longer have problems with these pens! Idiots bring these pens in all the time over here.

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David Favel
Jedi Master Film Handler

Posts: 764
From: Ashburton, New Zealand
Registered: Feb 2002


 - posted 02-16-2003 03:14 PM      Profile for David Favel   Email David Favel   Send New Private Message       Edit/Delete Post 
Yea, our record for throwing someone out was into about the second minute of the slides, an usher happened to notice a young guy flashing his laser on screen. $8.00 & all you get is some crappy slides. Justice.

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David Stambaugh
Film God

Posts: 4021
From: Eugene, Oregon
Registered: Jan 2002


 - posted 02-16-2003 06:28 PM      Profile for David Stambaugh   Author's Homepage   Email David Stambaugh   Send New Private Message       Edit/Delete Post 
The last laser pointer incident I can recall was at Blair Witch Project. Fortunately the idiot was using the pointer during the slides which made him easy to identify - it was some kid. I walked up to him and his mother and said "If you use that laser pointer during the movie, I will make sure you get kicked out." The kid denied doing it and the mother said "My little angel doesn't have a laser pointer." Right. I went back to my seat and there was no further use of the pointer.

All you have to do is get someone down front to look back, and it should be easy to spot who's doing it.

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 02-16-2003 06:59 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
It'd be neat if there was a way to get just a hint of mist or smoke in the air that didn't interfere with the projector beam too much. That way virtually the entire audience would be able to see the red beam pointing right back to the culprit.

I can just imagine a whole auditorium of angry people glaring at the poor bastard, threatening to rip his heart out if he does it again. I can just picture the kid shrinking down in his seat... "GULP!!"

How about a "Fog" button on the projector console? (Hypothetical)
If there is a hint of a stray red spot on the screen, press the "Fog" button and quietly, inject a small amount of mist into the air, just above head level. The next time he pointed the laser at the screen... BAM!! You got him!

[evil]

Sure, I know it's a great expense to go through for such a small problem but it sure makes me feel good to imagine shit like this when I need to vent! [Big Grin]

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Andrew Duggan
Expert Film Handler

Posts: 127
From: Albany, NY, USA
Registered: Jun 2002


 - posted 02-17-2003 01:29 AM      Profile for Andrew Duggan   Author's Homepage   Email Andrew Duggan   Send New Private Message       Edit/Delete Post 
The "Find The Pointer, Get A Pass" idea is actually really good. I love anything that encourages audience participation is squelching an annoyance. If only there was a way to incite a theater full of people to abduct a person who uses his/her cellphone during a feature, and crucify them to the nearest telephone pole...

My personal over-the-top idea for dealing with this:
1. Purchase a 9mm pistol from your friendly neighborhood militia nut.
2. Attach a laser sight to the trigger guard.
3. Stand behind the screen and wait for your victim to flash the laser pointer.
4. Exit from behind the screen, load your pistol, turn on your laser sight, take dead aim with it, right between the eyes of the afrementioned offender.
5. Recite your favorite line from a Clint Eastwood western.

This can go as far as your imagination will take it. But please, spare a thought for the ushers who are going to have to clean the theater after the show [Wink]

I wonder how many weird FBI lists my name just got added to...?

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Jason Whyte
Expert Film Handler

Posts: 132
From: Victoria, BC, Canada
Registered: Sep 2002


 - posted 02-17-2003 03:02 AM      Profile for Jason Whyte   Author's Homepage   Email Jason Whyte   Send New Private Message       Edit/Delete Post 
quote:
I haven't had any laser pen problems in a while. I thought that they were passe.
If only. The last laser pen incident I noticed was only a few weeks ago at a screening of Final Destination 2. One cold look from me to the kid in question stopped it immediately. [Smile]

Jason

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Steve Kraus
Film God

Posts: 4094
From: Chicago, IL, USA
Registered: May 2000


 - posted 02-17-2003 07:49 AM      Profile for Steve Kraus     Send New Private Message       Edit/Delete Post 
How about a sign in the lobby stating:

Use of laser pointers will be interpreted as a request to be escorted off the premises with no refund. Our ushers and managers will be glad to assist anyone who makes such a request.

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Mike Williams
Master Film Handler

Posts: 255
From: Knoxville, TN
Registered: Feb 2002


 - posted 02-17-2003 09:18 AM      Profile for Mike Williams   Email Mike Williams   Send New Private Message       Edit/Delete Post 
quote:
Use of laser pointers will be interpreted as a request to be escorted off the premises with no refund. Our ushers and managers will be glad to assist anyone who makes such a request.


It's a good idea, but with wording like that I bet some smart-ass kids will take it as a dare. It might make the problem worse. Maybe a sign that is less strongly worded.

Personally, I like Brad's idea. [Big Grin]

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 02-17-2003 09:33 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
The UA Galaxy had signs made up similar to that, but without the humor, and put them on every auditorium door. Either it worked or people got bored of playing with their laser pointers because the problem went away.

Before the signs, the GM would go in during the previews, have the projectionist stop the projector and make a friendly (yet stern, but in a humorous manner) announcement to the audience to the effect that she would cancel the show and not give refunds to anyone if the laser pointing continued. When suddenly that one kid was up against being pounced on by however many hundred other patrons were in the auditorium, that laser was nowhere to be seen again! She also would always get a huge applause from the annoyed customers too, further reinforcing that whoever the kid was would regret screwing around with it anymore.

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