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Topic: Airborne "Scam" Express

Ethan Harper
E-dawggg!!!

Posts: 325
From: Plano, TX, USA
Registered: May 2000

posted 09-22-2001 11:39 PM

Has anybody had this happen to you? You stay up very late breaking all Technicolor prints down so that they will be ready to pick up on Friday without having to pay an "Attempted Pickup Fee" but, no one shows. A couple days pass and still nobody comes to pick up your prints. You then call Technicolor to tell them to pick up their prints and at that time they inform you that Airborne has somehow found my signature for an attempted pickup. You reschedule the pickup date and still no one shows up. Scary thing is that has happened to me a couple times before. Somehow there would be Attempted pickup charges and magically my signature will be there stating that print was not ready for pickup. Bullcrap! I have prints here now that haven't been picked up for 2 weeks and I am constantly having to call Technicolor to make sure that I don't get charged for the Attempted pickups that never occured.

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--"That's my story and i'm sticking to it!"--

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Christopher Duvall
Jedi Master Film Handler

Posts: 500
From: Denver, CO
Registered: Dec 1999

posted 09-23-2001 12:35 AM

Except for the signature part, sounds like some of the crap I have dealt with in the past. Not so much now. To quote a 'Clintonism'..."I feel your pain".

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Jerry Chase
Phenomenal Film Handler

Posts: 1068
From: Margate, FL, USA
Registered: Nov 2000

posted 09-23-2001 11:34 AM

"magically my signature will be there stating that print was not ready for pickup. Bullcrap! "

This is called forgery. Forging a signature on a document that is a contract or has financial implications is a felony. The next time you are confronted with the situation demand a fax of the document, then notify TES that unless they find and terminate the person responsible you will be contacting the state attorney for guidance. Your name is your bond. Don't ever let anyone misuse it.

If there is a TES lurker here, this might be time for a heads up and memo, along with an internal investigation. It sure sounds like the employee doing this is lazy and trying to cover up, and a detriment to the company.

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Jim Ziegler
Jedi Master Film Handler

Posts: 753
From: West Hollywood, CA
Registered: Jul 99

posted 09-23-2001 02:35 PM

Ethan,

Just don't pay the attempted pickup charges... Fax them to technicolor with a note saying the print was ready and discard them.. Thats all I do and they all seem to go away...

Anyone notice how Airborne can't seem to figure out that the gray cans with orange labels are theirs too?

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Wes Hughes
Expert Film Handler

Posts: 175
From: Raleigh, NC, USA
Registered: Aug 2001

posted 09-23-2001 07:49 PM

Airborne is contracted by Technicolor...they only work for TES, so TES cannot do much about the thousands of lazy and/or incompetent drivers in the US EXCEPT get rid of Airborne and find someone else to ship their prints...that isn't going to happen.

I don't know how I feel about ignoring the charges and not following up...that could be disatrous.

I had a TERRIBLE problem with my local Airborne division about a year ago. Attempted pickups, pickups and deliveries attempted outside of my Airborne window, one missing print (on return). TES can only call airborne and tell them to do better. I got tired of calling TES every week and complaining, so I got them (had to FORCE them) to give me the contact info for the regional manager for Airborne in my area. I contacted him, and one month later have had very little problems...when I do I just call him and he solves it at the source.

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