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Author Topic: Ultra Stereo UPC-28C
Richard May
Jedi Master Film Handler

Posts: 998
From: Floral Park, NY USA
Registered: Aug 2004


 - posted 01-27-2018 06:08 PM      Profile for Richard May   Email Richard May   Send New Private Message       Edit/Delete Post 
Now I know I'm not going crazy. Multiple times I have come in to find the emitter panel defaulted to the factory network settings. This has happened in 2 out of the 4 screens. I reset it, reboot it and it's fine for a day or 5. All other settings are always saved including auditorium data and server info....WTH???

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Harold Hallikainen
Jedi Master Film Handler

Posts: 644
From: Denver, CO, USA
Registered: Aug 2009


 - posted 01-27-2018 06:53 PM      Profile for Harold Hallikainen   Author's Homepage   Email Harold Hallikainen   Send New Private Message       Edit/Delete Post 
How old are these units? Very old units? Very old units would sometimes falsely detect the restore button being down on power up. You might also try loading the latest firmware available at http://ftp.uslinc.com/?dir=ftp/Products/IRC-28/Software/Firmware/beta . Use version 171024. If problems persist, contact QSC.

Thanks!

Harold

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Richard May
Jedi Master Film Handler

Posts: 998
From: Floral Park, NY USA
Registered: Aug 2004


 - posted 01-27-2018 07:10 PM      Profile for Richard May   Email Richard May   Send New Private Message       Edit/Delete Post 
I have version 160419. We got the units this past October. I'll try the new firmware.
Thanks Harold.

I can't seem to get the file. How do I download it?

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Harold Hallikainen
Jedi Master Film Handler

Posts: 644
From: Denver, CO, USA
Registered: Aug 2009


 - posted 01-27-2018 07:53 PM      Profile for Harold Hallikainen   Author's Homepage   Email Harold Hallikainen   Send New Private Message       Edit/Delete Post 
You can normally right click on the link and select save as. Since this is a recent unit, it should not be suffering from false restore.

Harold

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Richard May
Jedi Master Film Handler

Posts: 998
From: Floral Park, NY USA
Registered: Aug 2004


 - posted 01-27-2018 07:59 PM      Profile for Richard May   Email Richard May   Send New Private Message       Edit/Delete Post 
When I right click, I only get "save target as" and that's no good. It's strange that only the network settings go back and nothing else.

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Harold Hallikainen
Jedi Master Film Handler

Posts: 644
From: Denver, CO, USA
Registered: Aug 2009


 - posted 01-27-2018 09:11 PM      Profile for Harold Hallikainen   Author's Homepage   Email Harold Hallikainen   Send New Private Message       Edit/Delete Post 
Save target as SHOULD work. It is interesting that it is only the IP address, but the restore is SUPPOSED to let you find a lost unit.

Harold

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Richard May
Jedi Master Film Handler

Posts: 998
From: Floral Park, NY USA
Registered: Aug 2004


 - posted 01-27-2018 09:50 PM      Profile for Richard May   Email Richard May   Send New Private Message       Edit/Delete Post 
Ah. I see. It only shows as a text document.

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Harold Hallikainen
Jedi Master Film Handler

Posts: 644
From: Denver, CO, USA
Registered: Aug 2009


 - posted 01-27-2018 10:01 PM      Profile for Harold Hallikainen   Author's Homepage   Email Harold Hallikainen   Send New Private Message       Edit/Delete Post 
Send me a pm with email and I will send you the update.

Thanks!

Harold

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