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» Film-Tech Forum   » Operations   » Digital Cinema Forum   » NEC NC900C red tail lights and errors

   
Author Topic: NEC NC900C red tail lights and errors
Bill Grove
Film Handler

Posts: 1
From: Murphy, NC
Registered: Oct 2009


 - posted 12-02-2017 12:15 PM      Profile for Bill Grove   Email Bill Grove   Send New Private Message       Edit/Delete Post 
Had a problem yesterday that the IP address of the projector just changed on its own. Tried to log into the web address to change our programming and couldn't get in. Went to the DCC, changed the IP back again, and it worked briefly (the web interface to the IMS) and then stopped again. Decided to reseat the IMS in case there was some connection issue. Did that. Now I have red tail lights with 4 errors. IMS physical marriage, side tamper, IMS slot tamper, and another marriage message (not in front of it right now, was fighting with it last night). Anyway, we can clear the tamper errors, but still have the red tail lights. When we try and remarriage through the DCC, it keeps telling us the projector is too busy to handle the request. I have never gotten that message from the DCC nor can I find any reference to it. Called NEC. They don't know either! So that's not good.... Any suggestions? I still have the marriage errors and the red tail lights and can't remarry due to the "too busy" error.

Exact error is: "Digital Cinema Communicator for S2 --- Maybe, projector is too busy.(192.168.10.20:43749) --- Error number: 2 --- (246, -3)"

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12084
From: Annapolis, MD
Registered: Dec 1999


 - posted 12-02-2017 02:38 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Reseat the ICP. When it doubt, always reseat the ICP. It can absolutely cause havoc.

Then reseat the IMS and pay close attention to the switch that senses if the IMS is installed. I have had to put shims in there in order to get reliable contact (the factory face plate doesn't push the switch in far enough).

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Leo Enticknap
Film God

Posts: 6900
From: Loma Linda, CA
Registered: Jul 2000


 - posted 12-04-2017 08:44 AM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
What is the make and model of IMS?

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16112
From: Bountiful, Utah
Registered: Jun 99


 - posted 12-06-2017 01:22 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Actually, the projector IP address is stored on the CPU (top) module. During conversions I had a couple of NEC's that had 0.0.0.0. for the IP address and I had to change out those CPU modules before the projectors could even be set up.

The Server IP is on the ICP and that has to be remarried and tamper errors cleared after removing to reseat it. So the red tail lights are no surprise.

Mark

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