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Author Topic: Barco Light Engine Boards
Marcial Feliciano Ramos
Expert Film Handler

Posts: 102
From: Puerto Rico
Registered: Oct 2003


 - posted 10-25-2017 03:58 PM      Profile for Marcial Feliciano Ramos   Email Marcial Feliciano Ramos   Send New Private Message       Edit/Delete Post 
Hi all,

Does Barco sells the boards of their light engines? (Red or Green Blue boards)

Thanks

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 11749
From: Annapolis, MD
Registered: Dec 1999


 - posted 10-26-2017 06:42 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
NO!

Barco is notorious for not parting out their equipment. They like to sell modules, not parts. Even parts where you can get their part number (e.g. the formatter board cables, where the "Z" part number is on them) are not available.

Over time, I've seen some bits and pieces of the "light engine" have discrete components available. At point, the light pipe was only part of the light engine but it as well as the lenses around it have become available as parts.

But the DMDs or the formatter boards, not a chance. If they were, I'd think there would be a couple places in the USA that would take on repairing them for things like stuck pixels or the odd formatter that winks out. As it is, the ONLY Barco repair facility is in Belgium.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 15885
From: Bountiful, Utah
Registered: Jun 99


 - posted 10-26-2017 10:50 AM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
NEC on the other hand does supply their formatter boards seperately. Perhaps in the future consider theirs if you replace your Bar-ko.

Mark

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 11749
From: Annapolis, MD
Registered: Dec 1999


 - posted 10-26-2017 11:24 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Shilling Mark?

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Marcel Birgelen
Film God

Posts: 2232
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 10-26-2017 12:39 PM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
Those boards are indeed not available directly from Barco. So, unfortunately, you'll need to buy an entire new light engine if one of them fails.

There are some shops that occasionally sell salvaged boards, I've also seen them hit Ebay on occasion. Obviously, those boards come without any warranty from Barco.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 11749
From: Annapolis, MD
Registered: Dec 1999


 - posted 10-26-2017 01:48 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Remember too, the Barco warranty for PARTS is just 90-days anyway.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 15885
From: Bountiful, Utah
Registered: Jun 99


 - posted 10-26-2017 03:53 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
quote: Steve Guttag
Shilling Mark?
Merely pointing out there are indeed better companies to deal with.

quote: Steve Guttag
Remember too, the Barco warranty for PARTS is just 90-days anyway.
With NEC it depends on where the parts from and if refurbished or new. Typically 1 year on replacement parts.

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Marco Giustini
Film God

Posts: 2496
From: Reading, UK
Registered: Nov 2007


 - posted 10-26-2017 06:54 PM      Profile for Marco Giustini   Email Marco Giustini   Send New Private Message       Edit/Delete Post 
you don't need to buy a new engine. Barco will likely do a repair/exchange to your engine. You get a new/refurbished one and you return the faulty one for a 'small' price. The replacement engine comes with a warranty.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 11749
From: Annapolis, MD
Registered: Dec 1999


 - posted 10-27-2017 07:28 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
quote: Mark Gulbrandsen
Merely pointing out there are indeed better companies to deal with.
No Mark, that is shilling. He didn't ask about NEC (or any other brand). NEC isn't perfect either. They ALL have their high and low points. Barco definitely is weak on the granularity of their parts.

In the US, Barco has no RX program (I wish they did!!!!). You buy a new/refurbished light engine. You can then send yours back and for a (really) small fee they will evaluate it and tell you what it will cost to fix, repair it and send it back for you to then have a spare). That repair is only a 90-day warranty though. Barco is all about the extended warranty plan. Which works for singles/twins but gets progressively more prohibitive in the larger plexes.

Since Mark brought it up. NEC is similar on their prism repairs. You start by paying FULL PRICE for a new one and then some months later, when they fix yours, they deduct the difference between new and what your repair was so in the end you just pay for the repair but in the meantime you are out full price for months.

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Marcel Birgelen
Film God

Posts: 2232
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 10-27-2017 01:00 PM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
quote: Marco Giustini
you don't need to buy a new engine. Barco will likely do a repair/exchange to your engine. You get a new/refurbished one and you return the faulty one for a 'small' price. The replacement engine comes with a warranty.
They will, as long as they don't consider the machine EOL.

I'm not sure what the warranty on their repairs is in Europe, I think for spare parts it's one year.

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 11749
From: Annapolis, MD
Registered: Dec 1999


 - posted 10-27-2017 02:57 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Go to mybarco and check under support>warranty. You can download the pdf file. It is in the "What is Covered/How Long" section. Spare parts, repairs are lumped in with Software.

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