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» Film-Tech Forum   » Operations   » Digital Cinema Forum   » Christie CP2220 PowerGood VID = No

   
Author Topic: Christie CP2220 PowerGood VID = No
Christian Hove
Film Handler

Posts: 34
From: Aalborg, Aalborg, Denmark
Registered: Jan 2012


 - posted 09-06-2017 07:58 AM      Profile for Christian Hove   Email Christian Hove   Send New Private Message       Edit/Delete Post 
Does anyone know the consequences of:

Status -> System -> PowerGood VID = No

 -

I have two different projectors with this indication.

Thanks,
Christian

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Marcel Birgelen
Film God

Posts: 2528
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 09-06-2017 08:57 AM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
It looks like your power supply is failing, although it's somewhat strange you have the same message on two independent machines.

I'm somewhat amazed you don't seem to experience any consequences already, but there was a bug where stuff like the ICP was booted up, before the Power Good signal was sent and before the PSU's output was stable. This sometimes caused problems with the ICP. Maybe you're running old firmware that now actually keeps you afloat? [Smile]

Looking at the hours on the machine, I guess you don't have any warranty left?

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Stephan Shelley
Jedi Master Film Handler

Posts: 661
From: castro valley, CA, usa
Registered: Nov 2014


 - posted 09-06-2017 06:16 PM      Profile for Stephan Shelley   Email Stephan Shelley   Send New Private Message       Edit/Delete Post 
What software package are you running. There was an issue a long time ago with false indications.

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Christian Hove
Film Handler

Posts: 34
From: Aalborg, Aalborg, Denmark
Registered: Jan 2012


 - posted 09-07-2017 05:11 AM      Profile for Christian Hove   Email Christian Hove   Send New Private Message       Edit/Delete Post 
We have 4.3.1 (11) on all - Both the failing and not failing.

Detailed version information for one of the failing ones:

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12084
From: Annapolis, MD
Registered: Dec 1999


 - posted 09-07-2017 06:48 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Christie is up to 4.7.2.4 in release. Unfortunately, they don't have a running change log, you'd have to check the release notes on all versions between what you are running (4.3) and current to see if the issue you have is addressed at all.

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Ken Lackner
Phenomenal Film Handler

Posts: 1875
From: Atlanta, GA, USA
Registered: Sep 2001


 - posted 09-07-2017 09:43 AM      Profile for Ken Lackner   Email Ken Lackner   Send New Private Message       Edit/Delete Post 
I had this same issue a while ago. I can't recall what the solution was, and I can't find it in my notes, but I would definitely recommend upgrading to the latest version first. That very well may solve the problem.

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Christian Hove
Film Handler

Posts: 34
From: Aalborg, Aalborg, Denmark
Registered: Jan 2012


 - posted 09-08-2017 09:30 AM      Profile for Christian Hove   Email Christian Hove   Send New Private Message       Edit/Delete Post 
Thank you all,

I will try the software update.

Christian

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