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Author Topic: NEC DLP CommE Fail
Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 12-31-2016 09:19 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
It seems these warnings can usually be solved with a reboot/repower of the projector.

Just wondering that it seems they only occur on NEC projectors? Do they hint at something, or is it just the usual type of complex electronics hickup? It seems none of the NEC software updates ever got rid of them.

- Carsten

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 12-31-2016 11:56 AM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Could be a bogus router, that is the most common failed part in an NEC. You will see this "DLP Comm Fail" warning very briefly if there is a GDC server & IMB connected to it running 8.XX Firmware. Once the server's IMB establishes communication with the T.I. stuff the error automatically clears. You will see the lights on top briefly go red then green again and it is a normal part of the boot process. I can't speak as to weather a Dolbly IMB based server does this or not.

Mark

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 12-31-2016 12:05 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Nope, that is a GDC exclusive "feature."

As to CommE failure, that is normally Ethernet based. So it could be the router, any of the ethernet cables to the backplane or even the dreaded card reseat.

Did the projector also throw out a number with the CommE?

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Buck Wilson
Jedi Master Film Handler

Posts: 894
From: St. Joseph MO, USA
Registered: Sep 2010


 - posted 12-31-2016 05:29 PM      Profile for Buck Wilson   Email Buck Wilson   Send New Private Message       Edit/Delete Post 
We had this error last week on a 1200c coupled with a strong electrical fire smell, and the screen looking like a broken phone or tv screen.

Unbelievably a reboot got it back up on screen an it's been fine ever since.

The magic of digital.

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 12-31-2016 08:46 PM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
quote: Steve Guttag
Did the projector also throw out a number with the CommE?
The full message was: 'Warning - DLP CommE Fail(000000:Conn=2)'
There is no way to use the projector or wait for it to clear by itself. We always seem to need a full power off. Well, 'always', it happened three times in two years...
It's an early NC900C. It only happens at boot time, never after it has started up alright.

- Carsten

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Kristo Nalo
Film Handler

Posts: 24
From: Skopje, MK, MK, Macedonia
Registered: Nov 2016


 - posted 01-03-2017 06:12 AM      Profile for Kristo Nalo   Email Kristo Nalo   Send New Private Message       Edit/Delete Post 
It also happens to me before we reboot it and it's okay. But I wonder what's the best moved to that error or bug.

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System Notices
Forum Watchdog / Soup Nazi

Posts: 215

Registered: Apr 2004


 - posted 03-02-2019 06:04 AM      Profile for System Notices         Edit/Delete Post 

It has been 787 days since the last post.


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Tom Wienholt
Master Film Handler

Posts: 371
From: Towson, MD, USA
Registered: Dec 2002


 - posted 03-02-2019 06:04 AM      Profile for Tom Wienholt   Email Tom Wienholt   Send New Private Message       Edit/Delete Post 
140 : DLP CommR Fail(046500:Tout=4000)
520 : IMB:ICP Communications Status
584 : IMB:Marriage NOT Active
586 : IMB:Service Door Tamper

I am getting these error codes on an NC1200c. Tried power cycle and reseating cards and ethernet cables. Same issue. There are no LED's lighting on any card except the IMB. Any thoughts?

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 03-02-2019 06:14 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
Did you reset the tamper event and try a re-marriage? Do you know how to do it?

- Carsten

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Tom Wienholt
Master Film Handler

Posts: 371
From: Towson, MD, USA
Registered: Dec 2002


 - posted 03-02-2019 06:20 AM      Profile for Tom Wienholt   Email Tom Wienholt   Send New Private Message       Edit/Delete Post 
Yes, the tamper clears but the IMB will not remarry...

Remote connection to the projector keeps going in and out, if that is relevant. (DCC software)

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 03-02-2019 09:09 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
Your problem is the lack of communication with the ICP. You indicate that it isn't light up. So either it isn't getting power (Check the LVPS) or the ICP itself. Be aware too, something else may be sucking down on of the low-voltage rails preventing the ICP from booting. Ruling out the ICP module is simple enough by moving it to another projector.

Note, it is the security manager's job for reporting security issues. That is either going to be the Enigma or the IMB. So, when the IMB doesn't see the ICP or doesn't get the all-clear from the ICP, it will report and maintain a security breach. So though the IMB is reporting the error, it doesn't mean the IMB is the cause, it is just the messenger (and gatekeeper). It is upset that the ICP isn't right, in your case, based the message presented.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 03-04-2019 08:13 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Don't forget the GDC external media block servers will briefly throw a comm failure and turn the tail lights red whilst booting up. But this only lasts for a few seconds, and as booting continues the comm warning clears and the tail lights turn green again.

Mark

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