my profile | my password | search | faq & rules | forum home

» Film-Tech Forum ARCHIVE   » Operations   » Digital Cinema Forum   » Restoring Deleted Content on Cinedigm TCC

Author Topic: Restoring Deleted Content on Cinedigm TCC Justin Hamaker Film God Posts: 2253 From: Lakeport, CA USA Registered: Jan 2004 posted 05-26-2016 01:37 PM                        The other night I was cleaning up my TCC and deleted a couple trailers I still want. Unfortunately when I try to reingest off the hard drive they won't transfer. When I open the drive it shows the content as available, so I check it and click ingest. After a few seconds it acts like it's ingesting but quickly finishes and the content is not ingested. When I look at the content and filter for Deleted on LMS, the content still shows up there. What do I need to do to be able to ingest the content again?  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 05-26-2016 02:31 PM                     Do a system reboot - been there and done that. Item gets hung up like this in the memory and a full reboot clears this out of that memory. Good luck.  |  IP: Logged Justin Hamaker Film God Posts: 2253 From: Lakeport, CA USA Registered: Jan 2004 posted 05-26-2016 03:08 PM                        Unfortunately rebooting didn't solve the problem. I have rebooted 4-5 times with no luck.  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 05-26-2016 03:11 PM                     Can you USB copy, using a boot sled, the desired content to each projector's individual server? .. might have to build the SPL at the server instead of the TMS, but the content is still available..  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 05-26-2016 03:22 PM                     Under the Deleted or To Be Deleted...do you see the tick box next to the title (on the far left) like if you were deleting form the normal content page? If it is there, select that content and you'll see a delete button at the upper right appear. That should actually delete it out of the database.  |  IP: Logged Justin Hamaker Film God Posts: 2253 From: Lakeport, CA USA Registered: Jan 2004 posted 05-26-2016 03:49 PM                        Unfortunately NONE of the items listed in the Deleted section have check boxes. Any other way to purge them?  |  IP: Logged Frank Cox Film God Posts: 2234 From: Melville Saskatchewan Canada Registered: Apr 2011 posted 05-26-2016 04:45 PM                        Three ways to boot a computer: 1. Warm Boot 2. Cold Boot 3. Steel-toed Boot  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 05-26-2016 06:22 PM                     If you are truly stumped, open a ticket with Hollywood Software and ask them to assist.  |  IP: Logged

All times are Central (GMT -6:00)

Printer-friendly view of this topic

Hop To: Select a Forum: Category: Operations -------------------- Digital Cinema Forum Film Handlers' Forum Large Format Forum Ground Level Feature Info, Trailer Attachments & REAL Credit Offsets Category: Community -------------------- Film-Yak Film Handlers' Movie Reviews The Afterlife Bob Maar's Joke-A-Thon Category: Classified -------------------- Equipment and Supplies Wanted/For Sale Help Wanted/Seeking Employment Category: System -------------------- Software Beta Testing Forum

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.