Film-Tech Cinema Systems
Film-Tech Forum ARCHIVE


  
my profile | my password | search | faq & rules | forum home
  next oldest topic   next newest topic
» Film-Tech Forum ARCHIVE   » Operations   » Digital Cinema Forum   » Datasat AP20 boot error

   
Author Topic: Datasat AP20 boot error
Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 12-30-2014 09:04 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
Does anyone know what a 'Boot Error -3-3' means or goes back to on an AP20? I haven't found a list of error codes/explanations for the AP20 so far. Datasat UK is closed during the holidays.

- Carsten

 |  IP: Logged

Marcel Birgelen
Film God

Posts: 3357
From: Maastricht, Limburg, Netherlands
Registered: Feb 2012


 - posted 12-30-2014 05:46 PM      Profile for Marcel Birgelen   Email Marcel Birgelen   Send New Private Message       Edit/Delete Post 
I'm afraid this really is a very specific case and Datasat Tech support are the only ones that can help you... I'm curious though, did this happen out of the blue or after e.g. a software upgrade?

 |  IP: Logged

Daniel Schulz
Master Film Handler

Posts: 387
From: Los Angeles, CA USA
Registered: Sep 2003


 - posted 01-01-2015 07:02 PM      Profile for Daniel Schulz   Author's Homepage   Email Daniel Schulz   Send New Private Message       Edit/Delete Post 
Was able to find a software guy checking his emails on the holiday:

"error -3 is a crc error loading the boot image from flash. Most likely the image is corrupt, though there could be others reasons. Recommend try reprogramming the unit using recovery process - boot with finger on screen to recovery mode, load image on usb stick."

Happy new year.

 |  IP: Logged

Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 01-01-2015 08:04 PM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
Great - I was hoping you would find this thread. We'll try what you wrote, will report back.

- Carsten

 |  IP: Logged

Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 01-12-2015 05:10 PM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
Did this resuscitate it? I only ask out of self-interest: two of our three booths have AP20s, and so this information is useful to have in case we ever encounter this issue.

 |  IP: Logged

Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 01-13-2015 09:57 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
No, according to Datasat UK, the CPU board is defective, it is now in repair.

- Carsten

 |  IP: Logged

Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 01-14-2015 10:17 AM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
Thanks. Flash memory does not last forever, and I'm guessing that in this case it simply failed.

 |  IP: Logged

Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 01-14-2015 10:33 AM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
I don't think this was a failed flash due to wear effects. It was a fairly new unit and at least did not experience any 'extra' flash usage. Do not even know if the flash was actually the part that failed. Shit happens.

- Carsten

 |  IP: Logged



All times are Central (GMT -6:00)  
   Close Topic    Move Topic    Delete Topic    next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:



Powered by Infopop Corporation
UBB.classicTM 6.3.1.2

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.

© 1999-2020 Film-Tech Cinema Systems, LLC. All rights reserved.