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Author Topic: Picture cut-off in scope
Bernardo McLaughlin
Film Handler

Posts: 8
From: Hartford, CT
Registered: Oct 2012


 - posted 06-22-2014 02:10 PM      Profile for Bernardo McLaughlin   Email Bernardo McLaughlin   Send New Private Message       Edit/Delete Post 
Hi, we just upgraded to DCP and I haven't had a real, proper training yet so that's why I'm gonna sound like a layman here.

I haven't had a chance to fiddle with this yet, but the problem is that the aspect ratio of this movie ("Next Goal Wins") seems a bit off. Despite having it set in scope, the picture is still cut-off a bit at the top and bottom. Ordinarily might not be a problem, but portions of it feature subtitles.

Thanks for any tips and I'm happy to answer any clarifying questions.

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Victor Liorentas
Jedi Master Film Handler

Posts: 800
From: london ontario canada
Registered: May 2009


 - posted 06-22-2014 02:28 PM      Profile for Victor Liorentas   Email Victor Liorentas   Send New Private Message       Edit/Delete Post 
You will have to give us projector make and model.
Sounds like scope is not set to spec.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 06-22-2014 02:30 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
First, are you sure the movie IS in scope? Remember in digital flat is "letterboxed" within scope (in the simplest form) and there is no anamorphic squeeze, so you can't just look at people in the image and tell if you have the right lens based upon whether they are overly fat or super skinny like you could with 35mm. Try switching to flat. If it fills the height of your screen, that's your problem...it's a flat movie. If it doesn't fill the screen vertically, then you COULD temporarily run it in flat and present it "letterboxed" so at least the customers can see the subtitles.

Are your screens curved? That's a great way to lose subtitles due to the typical "smiley-face" distortion.

Did you have a real technician install this system? We always go in and rework the screen masking so as to achieve spot-on aspect ratios, but most people just crop and walk away.

Also it is possible you don't actually have the proper lens. I see this a lot also with many install companies where they order the lens they think is right, but it actually won't quite reach one end or the other so they simply crop off parts of the picture or scale it (which kills the quality) as opposed to doing the right thing and swapping the lens out for the correct one.

The projector make/model would help.

Also is the image spilling off of the screen onto the masking, or does it look like it is being cropped off like an aperture plate would so those parts of the image never leave the projector?

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Bernardo McLaughlin
Film Handler

Posts: 8
From: Hartford, CT
Registered: Oct 2012


 - posted 06-22-2014 02:51 PM      Profile for Bernardo McLaughlin   Email Bernardo McLaughlin   Send New Private Message       Edit/Delete Post 
The projector is NEC's NC900C

The operating system is OS-SA3K-3.0.48

I'm reasonably sure the film is supposed to be in scope. The screen is not curved. We did have a real technician install our system, but as far as I know he didn't mess with the screen besides installing the sound system behind it. The picture is not spilling off the screen, it's more like the aperture plate scenario you described.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 06-22-2014 03:37 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Try running it in flat first before we continue.

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 06-22-2014 04:15 PM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
It wouldn't hurt to post the actual filename of the film, too. Most dcp filenames follow a specification that includes the format of the film, among other things.

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Bernardo McLaughlin
Film Handler

Posts: 8
From: Hartford, CT
Registered: Oct 2012


 - posted 06-22-2014 04:44 PM      Profile for Bernardo McLaughlin   Email Bernardo McLaughlin   Send New Private Message       Edit/Delete Post 
Says scope on the packaging and the file name contains an 'S' where it would usually indicate scope.

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 06-22-2014 05:13 PM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
Don't bet your life that it's scope. I haven't had it happen with digital (yet), but I remember playing One Hour Photo. It said scope on the labels on the cans and every one of the reel leaders had "scope" printed on it, too.

It was flat.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 06-22-2014 05:27 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
We've already come across MANY DCPs that were improperly labeled. This could be another example.

He will find out once he tries to play it in flat.

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Carsten Kurz
Film God

Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009


 - posted 06-22-2014 05:44 PM      Profile for Carsten Kurz   Email Carsten Kurz   Send New Private Message       Edit/Delete Post 
'Next Goal Wins' 2014 documentary seems to be referenced on various sites to be scope AR/1:2.4

https://s3.amazonaws.com/tribeca_cms_production/uploads/document/document/5345cf3d55ce63efcc000002/NEXT_GOAL_WINS _press_notes-1.pdf

The YouTube Trailer also clearly has a scope AR.

As Brad suggests, play it in flat. Pause it, change lens preset on the NEC to scope, then see what happens. If significant top/bottom parts of the image disappear when switching to scope, there is something wrong with the installation.

Download these test patterns und store them on your server for a quick check:

http://www.freedcp.net/dcp/test/xdc/xdc_test_pattern_XYZ_1-85.zip

http://www.freedcp.net/dcp/test/xdc/xdc_test_pattern_XYZ_2-39.zip

- Carsten

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 06-22-2014 06:06 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
If it is JUST the subtitles that are wacked (off the screen)...(but credits and such are all appearing okay...people's heads are not chopped off)...then watch out on the PCF file being used. NEC normally has people use the "Auto" file and there is nothing auto about it. It is full-container with the pixel size defined as 0 x 0. Subtitles use the image size as the reference and if your server (which you didn't specify) hands off the image as a 4K file and your NEC is only a 2K projector (which it is), then the subtitles will be in the wrong place since they are referenced off of the bottom and center of the image.

In the Titles, the PCF should be set to define scope as 2048x858 with an AR of 2.39 or Auto-Square Pixels. Likewise on Flat, make sure the PCF has the defined resolution of 1998x1080 and an AR of 1.85 or Auto Square Pixels.

If you have an IMB system (most are now), then it is important that it is set up as a 2K output only.

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Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 10-30-2014 07:49 PM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
Many thanks Steve. We were having precisely this problem playing a 2K scope subtitled DCP (Waiting for August) through our DSS200, cat745 and NC3240S, and changing the PCF settings as you suggest and creating a "2K Scope Subtitled DCP" title/button for them has solved it.

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Peter Castle
Expert Film Handler

Posts: 220
From: Wollongong University, NSW ,Australia
Registered: Oct 2003


 - posted 10-30-2014 08:55 PM      Profile for Peter Castle   Email Peter Castle   Send New Private Message       Edit/Delete Post 
Not quite on the same topic, but we tried to display an OCAP version of a DCP recently. The movie was "Annabelle", server GDC and projector NEC3240 - and the feature was scope. The captions had the second line's descenders off screen - in the unused pixels of the DLP. Is there a way of moving them or is it, as our installer felt, a production error?

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Dave Macaulay
Film God

Posts: 2321
From: Toronto, Canada
Registered: Apr 2001


 - posted 10-30-2014 10:22 PM      Profile for Dave Macaulay   Email Dave Macaulay   Send New Private Message       Edit/Delete Post 
Are you certain that the captions were outside the 858 height of the scope image? If so, this is a production error. I believe that OCAP versions have the captions already in the image files, they are not inserted "on the fly" - so the PCF setting would have no impact on them (although it really can bugger up CCAP captioning).
It is pretty unusual to crop scope images from top or bottom but it could be done, especially if keystoning is extreme. Try setting a screen file with Y cutting off <111 and >969, zoom to see the entire height of that image, and see what's on screen.

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Peter Castle
Expert Film Handler

Posts: 220
From: Wollongong University, NSW ,Australia
Registered: Oct 2003


 - posted 10-30-2014 11:09 PM      Profile for Peter Castle   Email Peter Castle   Send New Private Message       Edit/Delete Post 
If we display the scope image with a flat setting, the descenders are there - in the black below the image.

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