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Author Topic: Question with replace IMB GDC Nguyen Jack Film Handler Posts: 93 From: Singapore Registered: Mar 2013 posted 05-01-2014 04:26 AM                     Hi everybody, I hope everybody can get for me link download file install-service-A19899.IMB.tar of server GDC Thanks  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 05-01-2014 07:59 AM                     You should contact GDC technical support...they will get you whatever you need. They can also remote in and configure a replacement IMB to keep your serial number constant for KDM purposes.  |  IP: Logged Nguyen Jack Film Handler Posts: 93 From: Singapore Registered: Mar 2013 posted 05-01-2014 09:29 PM                     Hi Steve, I contact GDC technical and they reply can't get for everyone. They just can also remote in and configure a replacement IMB to keep your serial number constant for KDM purposes.  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 05-02-2014 02:08 PM                     Yes! They CAN configure the replacement IMB BEFORE it is shipped to you if you ask them do do that. If they did not them the only way is for them to remote in and do it. If you do not have remote access then you should either send the one back you have so they can correctly identify it (Certificate) for use with your present server or just order a second IMB and return the first one. Mark  |  IP: Logged

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