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Author Topic: Chrisite Solara One Plus Error
William T. Parr
Jedi Master Film Handler

Posts: 823
From: Cedar Park, TX
Registered: Nov 2000


 - posted 07-06-2013 12:41 PM      Profile for William T. Parr   Email William T. Parr   Send New Private Message       Edit/Delete Post 
All: One of the Christie Solara one Plus projectors we have has an error on te screen that says: Projector has lost ICP and IMB connection. They have rebooted the prjector and server both times without success. What else should we look at here?

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Victor Liorentas
Jedi Master Film Handler

Posts: 794
From: london ontario canada
Registered: May 2009


 - posted 07-06-2013 12:49 PM      Profile for Victor Liorentas   Email Victor Liorentas   Send New Private Message       Edit/Delete Post 
I always pull the power cord from the projector so it can reboot from cold off without any battery back up.
30 seconds and plug it back in.

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Tony Bandiera Jr
Film God

Posts: 2943
From: Moreland Idaho
Registered: Apr 2004


 - posted 07-06-2013 11:18 PM      Profile for Tony Bandiera Jr   Email Tony Bandiera Jr   Send New Private Message       Edit/Delete Post 
Had a similar issue with a CP2210 last month (brand new unit) but it was just ICP errors.

I unlatched and reseated the ICP card with the projector plugged in (but not powered on) a few times. I did NOT unlock the security "cage" to do this. (Of course the board did not fully unseat, but the action fixed the issue.) (This on advice from Christie Tech support.)

Be aware that this will most likely trip the security system's switch (it did in my case) so have the marriage password handy before you try it. [Smile] (If the integrated IMB Solaria One + requires IMB to projector marriage.)

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Nguyen Jack
Film Handler

Posts: 63
From: Singapore
Registered: Mar 2013


 - posted 07-20-2013 09:49 AM      Profile for Nguyen Jack   Email Nguyen Jack   Send New Private Message       Edit/Delete Post 
i have using it, but it always lost connect IMB [Frown]

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William T. Parr
Jedi Master Film Handler

Posts: 823
From: Cedar Park, TX
Registered: Nov 2000


 - posted 07-20-2013 06:34 PM      Profile for William T. Parr   Email William T. Parr   Send New Private Message       Edit/Delete Post 
Turns out ours was a power supply issue. A Tech from Christie was dispacthed and got us all fixed up.

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