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Author Topic: GDC 8.01 update Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 10-18-2012 05:44 PM                     Is anyone having issues with GDC's software update 8.01 build 75? Specifically the following.......... On boot up (if shutting down at night) it gets hung up on "Initializing 2K module", and you must reboot until it clears. Also, it sends out random cues once in a while that aren't even in the playlist but show up on the list while playing.  |  IP: Logged John Eickhof Jedi Master Film Handler Posts: 588 From: Wendell, ID USA Registered: Jan 2000 posted 10-18-2012 06:27 PM                        Actually, I had the build 60 first installed and had problems with all 13 servers especially having problems with 'sm connection' all took many tries to connect upwards of 15 minutes or more! Using a GDC TMS to control the system. Had lots of other anomalies too, like once in a while the server would stop play and indicate a bad CPL even though it ran fine many shows prior, they would even stop on the policy trailers once in a while! BOY! I MISS FILM!! I went through installing 5 more build version upgrades in the last 6 weeks and finally to the build 75 version..believe it or not this one appears to have solved all my issues and everything is running great on all 13 screens! The last issue was one server out of the 13 was 1:10 minutes behind the others!! ( after replacing a bad board in it apparently on or about California 'pacific' time! Real fun to schedule shows on! Of course in their infinite wisdom, DCI made it impossible to change the server clocks after the upgrade! But, thanks to GDC, they were able to get in there and get everything all synched up! Now all is well! Ya just got to love DCI (BIG BROTHER)for all their 'control'! Good luck! John  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 10-18-2012 07:23 PM                     Note...DCI allows for some adjustment of clocks (6 minutes per year) so if your clock was off (from GMT) by more than that after the upgrade then yeah...you may have issues. Note, the current 8.01 software should also be able to sync up to an NTP clock too. You'll find this setting of the show clock to be an GDC unique experience. All DCI cares about is that the mediablock or IMB "secure" clock does not get messed with to defeat KDMs...they could care less what you set your player clock to. Other servers have multiple clocks to deal with this. 8.01 build 60 definitely had issues but they quickly got build 66 out to address them. My build 66s are doing okay as are my build 75s. I had one GDC server issue that I chalk up to infant mortality (less than a month old) and not 8.01 related.  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 10-19-2012 06:42 AM                     Gdc is looking into these issues. They are happening at 2 different location which led me to believe it's the update causing them. Everything was fine until the update was installed.  |  IP: Logged Danial Simmonds Expert Film Handler Posts: 107 From: Kota Damansara, Selangor, Malaysia Registered: Jan 2008 posted 11-02-2012 02:13 PM                        This comes to mind, did anyone tried the SX-2000AR with a 2K projector and play a 4K DCP, we need to set the channel macro to input source 4K even if it is a 2K projector. But other IMB like the SX-2000A was set in 2K resolution for the projector channel and had no issue playing 4K content. Anyone experienced this?  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 11-02-2012 04:43 PM                     The "R" versions of the IMB are the new IMB (SX-3000 sans onboard storage). Those are SUPER-NEW. I would think that some of how the IMB integrates depends on the projector and how IT integrates. Note, GDC 8.01 is up to build 84. For the SX-2000AR, there is version 9 to use.  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 11-02-2012 06:55 PM                     Build 84 has not addressed the ongoing issues we are having since we were forced to apply these software upgrades.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 11-03-2012 07:51 AM                     Build 85 hit the streets yesterday!  |  IP: Logged Steven J Hart Master Film Handler Posts: 282 From: WALES, ND, USA Registered: Mar 2004 posted 11-03-2012 08:24 AM                        The SMS version on my GDC is very old: 7.7b-rc17 We are not on any type of VPF program. Is there any urgent need to update the server software? My server works great, so I don't want to start having problems!  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 11-03-2012 10:42 AM                     Cant wait to see what 85 does!!!!!!!!  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 11-03-2012 03:57 PM                     Steven, If you are not on a VPF program...I would STAY AWAY from 8.01 until it becomes completely stable. 7.83 is the last of the non-DCI versions and may be worth updating. I don't recall having any real issues with it. 7.8x adds things like the remote shell to it so one can go in via SSH to pull logs, reboot, update...etc. so from a support standpoint...it was a big help.  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 11-04-2012 07:49 AM                     I just find it strange that nobody else seems to be having these issues we are having. These are 4 different theaters that upgraded to digital at different times so the server serial numbers aren't that close. Again, here are the issues we are having........they dont all happen on every server.... As SM tries to connect, it repeatedly sends out a mid lights cue. After SM connects, it sends out a single show end cue. As playlist starts, it shows 2 consecutive Lamp On Fail cues but the lamp does light. During playback it shows 2 Show Scope Fail cues, but lens is fine. During morning boot up, it gets hung up on "Initializing 2K Module" almost 50% of the time. Have to hard reboot it. Again, all these issues dont happen on every server. A few of the servers run perfectly. Also, NONE of these servers EVER did ANY of these things before the 8.01 upgrade. I have been in contact over the last month with GDC, giving them the logs and such but they have been little help. I haven't even gotten responses anymore from them.........  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 11-04-2012 09:38 AM                     FWIW...all of mine are NON-IMB versions. I may have had a cue issue yesterday on one of them running build 84. I now have some on build 84 some on 66 and some on 75. I know there are other issues with 8.01 so you are not alone. However, I'm only going to report what I have actually witnessed rather than rumor or hearsay.  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 11-04-2012 09:43 AM                     Good point. Mine are the IMB version. Also, the cues being sent out and or shown "failed" are consistently happenning EVERY show.  |  IP: Logged Kenny Thies Film Handler Posts: 42 From: Effingham, IL, USA Registered: Jan 2003 posted 11-09-2012 03:11 PM                     What is the recommended version of firmware for the NEC 1600 Series I for the 8.01 update?  |  IP: Logged

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