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Author Topic: Screening of Avengers Deleted
Martin McCaffery
Film God

Posts: 2481
From: Montgomery, AL
Registered: Jun 99


 - posted 05-01-2012 08:25 AM      Profile for Martin McCaffery   Author's Homepage   Email Martin McCaffery   Send New Private Message       Edit/Delete Post 
You KNEW it had to happen:
quote:
TOP STORIES

AVENGERS
BY KYLE WAGNER APR 30, 2012 2:00 PM 88,812 218 Share

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Avengers Screening Delayed Because Some Dunce DELETED THE FREAKING MOVIE
And there came a day, a day unlike any other, when Earth's mightiest heroes and heroines found themselves united against a common threat. On that day, the Avengers were... deleted? Yes. The copy of the film being used for a screening last week was accidentally wiped from the server, and delayed a room full of angry nerds (and film critics) from seeing the Avengers assembled. But how does something like that even happen?
As it turns out, it's surprisingly easy to delete a digital film:

Slate asked Steve Kraus, whom Roger Ebert has called one of "the best projectionists in the nation." Kraus told us that it's as easy as deleting any important file from your computer. "It's click to delete from the server and an ‘Are you sure?' confirmation," he explained over email.

Thankfully, the issue was eventually resolved. But it set off a debate over the digital cinema packages that are replacing old fashioned film reels. Without the move to digital, the reasoning goes, you wouldn't be able to delete the movie you are supposed to be showing. That's a lot of headache for a process that's supposed to be as "easy as creating a playlist and pressing play," and that costs up to $150,000 per screen to install.

And all that is true. But traditional film has its drawbacks, too; it's easy enough to say, drop the reel and ruin the film, play the wrong reel, light the reel on fire with a flamethrower, or ruin the film in any number of other idiotic ways that are analogous to deleting it. Idiocy works just as well in analog as it does in digital.

Just keep reminding yourself of that the next time some slack-jawed teen wipes your local theater's only copy of Prometheus this summer. [Slate]

http://gizmodo.com/5906353/the-avengers-screening-delayed-because-some-dunce-deleted-the-freaking-movie

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 05-01-2012 10:43 AM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
[Yawn] Yet another example of the media overblowing a little problem.

It takes what, 25 minutes or less to re-ingest the movie?

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 05-01-2012 11:33 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
That depends on the length of movie and compression. So ingest times may be longer. One may also "live-play" on many severs (play right off the CRU drive) so one should have been able to be back up pretty fast.

Where the film analogy fails is that...there is a finite space on a server to hold movies so in a festival situation, on may be a bit too quick to free up space for the next gang of features that have to be loaded. While it is true the same may be said of film prints being broken down too soon...the storage space on film is a physical one and will likely be done based on not needing that print anymore within the festival, rather than what is needed on a particular screen. One should be running reel-to-reel anyway [Wink]

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Scott Norwood
Film God

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From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 05-01-2012 11:59 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
My experience suggests that the limiting factor for film festivals in platter houses is the number of available platter rings. Once these are exhausted, prints need to be broken down to 6000' reels (which, for some reason, are usually in abundant supply) if they will be shown again.

The Goldberg platter reels pretty much eliminate this issue if enough can be rented to accommodate all prints to be shown.

One feature that the servers should have is an easy way to list all encrypted content for which license keys have expired, and then optionally allow the operator to pick and choose which of these titles can be deleted. I would think that most theatres would not want to delete content with active keys (or keys that will be active in the future), so perhaps there should be a second "are you sure" question when one attempts to do that.

To the extent that I have dealt with DCI content (in festivals and in my own testing), nearly all has been unencrypted, so this would not help even then, but it would be a win for commercial theatres showing mainstream commercial content (which is presumably encrypted).

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Monte L Fullmer
Film God

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From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 05-01-2012 12:44 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
Keys for "Hunger Games" were issued out weekly for renewal and renewed the morning the beginning of the new week (this feature was the most protected film I've seen released), whereas some feature's keys can have a much longer duration -including months - from activation to expiring.

Usually, depending on the servers and their functions,there is a flag that appears next to the feature content of three conditions: playable, expires soon, and expired content.

I've played a feature that wasn't encrypted, thus no keys were needed...like trailer content.

But, have done the same: accidently deleted feature content, but managed to reingest the content within the two hour timeframe since ingest time really slows down while the server is being used during playback.

(If it's a SONY, you simply wait until it not being in use - thing freezes up if an ingest is performed while the IMB is being used)...

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Dennis Benjamin
Phenomenal Film Handler

Posts: 1445
From: Denton, MD
Registered: Feb 2002


 - posted 05-01-2012 02:20 PM      Profile for Dennis Benjamin   Author's Homepage   Email Dennis Benjamin   Send New Private Message       Edit/Delete Post 
Good ole RM* bash command - the Linux version of FORMAT C:

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 05-01-2012 03:32 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
Kind of reminds me of Pixar's bullshit story about how they almost deleted Toy Story 2 with RM*. It's just way too easy. Why does such a command exist? Supposedly they were able to get the movie back because an employee happened to be taking home nightly builds because she had a kid and was required to work from home. Whoever came up with RM* should be RM*'d.

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Terrence Meiczinger
Film Handler

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From: Orono, Me, USA
Registered: Dec 2008


 - posted 05-01-2012 08:20 PM      Profile for Terrence Meiczinger   Author's Homepage   Email Terrence Meiczinger   Send New Private Message       Edit/Delete Post 
rm * isn't so bad. It's rm -rf * that will get ya. A lot of administrators alias rm to rm -i, to prevent users from accidentally doing too much damage.

rm is a tool... it does what it is told. You only misuse it a few times before you learn...

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Frank Angel
Film God

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From: Brooklyn NY USA
Registered: Dec 1999


 - posted 05-01-2012 08:49 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
Since the Keys can command that a movie NOT be allowed to run until its scheduled time frame, wouldn't it be just as easy for a Key to place metadata on the server which will lock the file and not allow it to be erased inside the "scheduled to play" time frame? It should be just as easy as not allowing it to be played outside the scheduled time frame.

It would be to the studios' best interest to want that kind of protection to prevent left-over booth monkeys from having at their on-screen time and mucking it up; after all they are getting most of the ticket income that first weekend so it behoves them to put a few extra safeguards in there, especially when it's that easy.

(Oh my, did I just advocate giving the distributor even MORE control over the workings of my booth? Slap me, momma!)

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Martin McCaffery
Film God

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From: Montgomery, AL
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 - posted 05-01-2012 09:03 PM      Profile for Martin McCaffery   Author's Homepage   Email Martin McCaffery   Send New Private Message       Edit/Delete Post 
Or they can just come up with nuclear launch codes that require two keys before deleting a film. Sooner or later some disgruntled employee is going to delete a multiplex just to see the looks on their faces.

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Randy Stankey
Film God

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From: Erie, Pennsylvania
Registered: Jun 99


 - posted 05-01-2012 09:27 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
quote:
And all that is true. But traditional film has its drawbacks, too; it's easy enough to say, drop the reel and ruin the film, play the wrong reel, light the reel on fire with a flamethrower, or ruin the film in any number of other idiotic ways that are analogous to deleting it. Idiocy works just as well in analog as it does in digital.
Drop a hard drive down the stairs, hit it with a flame thrower or do other idiotic things and you won't be able to play the digital movie either.

The point, here, is not that digital is better or worse than film. The point is that both formats are equally vulnerable to stupid people doing stupid things. Each has its own vulnerabilities and pitfalls.

The bottom line is that people who have been saying or implying that digital is free from pitfalls are now being proved wrong.

P.S. The RM command is not a command for digital media servers. It is a command for the Linux/Unix operating systems on which those servers are based. As such, I hypothesize that would be possible to set file permissions in a *nix system such that only an administrator of a certain level can delete files. That would not totally eliminate the risk but it would help keep the mutton heads from screwing things up as easily.

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Frank Angel
Film God

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From: Brooklyn NY USA
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 - posted 05-01-2012 09:43 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
Right, but the thing about digital is that what it promised the exibitor was a "projectionist-free booth," a concept that for them has the same effect as eating a weeks' supply of Viagra all at once. This mindset will find even LESS qualified people to deal with even the simplest glitches. They are paying for the digiboxes by keeping only the people who they can get away with paying not much more than minimum wage (pretty much like what they wanted to do with film all along, but with film they HAD to have at least some people who had some technical skills).

With digital the idea is it is so reliable that they might need to have one or two really qualified techs and move them anyplace they are needed, over huge regions, not between the screens in one or two multiplexes. It's a good concept, if NOTHING EVER HAPPENS bad or no one ever does anything BAD to the digital equipment that requires a really competent tech nearby who can get there and know how to fix the problem before an entire auditorium of paying customers walk out.

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Randy Stankey
Film God

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From: Erie, Pennsylvania
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 - posted 05-01-2012 10:25 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
I once had a movie on DVD hang up half way through a movie. I put the disc in the player and successfully played it all the way through for a paying audience. Two hours later, the same disc in the same player stopped working without warning. I turned the power off after the first show then powered on and pressed "play" for the second show. Nobody ever touched the disk or even opened the drawer. The disk just stopped playing.

I was the one who got reamed because of it. My boss was yelling at me, "It can't JUST break!"

You and I both know that it certainly is possible for any machine to "just break" and that there is nothing anybody can do about it. Bad things just happen.

My boss thought that digital is just better and that it is always perfect, just because it is digital. In reality, nothing could be farther from the truth. A digital player can "just break" as easily as a piece of film can "just break." Neither is free from random chance. Nothing is.

The problem is that my boss was bound to discover the man behind the curtain, sooner or later but was unwilling to admit that he was wrong. Consequently, it MUST be somebody's fault.

Frank is right. Movie theater management is always going to try to do things with as few people and as cheaply as possible. They always have but, in the case of digital movies, I think they are subject to the same illusion that my boss was. They stubbornly believe "digital is better" just because it is digital.

What I am saying is that the curtain is being pulled away and, now, people are slowly discovering that their illusions just aren't true.

Like my old boss, they are just going to try to find somebody to blame it on, whether that person is actually responsible or not.

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Monte L Fullmer
Film God

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From: Nampa, Idaho, USA
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 - posted 05-01-2012 10:46 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
In other words: "DAMN the Lawyers! Guilty until proven innocent!"

..and "AVENGERS" is presented in flat 1998x1080 DCP ..... go figure.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
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 - posted 05-01-2012 11:10 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Going off to the side for a bit here, I'm not so sure I believe that Pixar story. (Here is a link to a blog that features a Pixar video about it, which many of you have probably seen.)

Blog page (scroll down for the Pixar video)

What gets me is, some lady had "a copy of the movie" at home. Isn't this a movie that requires hundreds of hours to render a single frame, requiring scads of computers? How could the whole thing, unfinished, fit onto one machine back in the days when a big drive on a home computer was just a few GB?

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