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» Film-Tech Forum   » Operations   » Digital Cinema Forum   » DP2k-20C Tamper Cover Error

   
Author Topic: DP2k-20C Tamper Cover Error
Peter Hall
Master Film Handler

Posts: 307
From: London, UK
Registered: Dec 2000


 - posted 08-12-2011 10:46 AM      Profile for Peter Hall   Author's Homepage   Email Peter Hall   Send New Private Message       Edit/Delete Post 
Hi
We have a client with a nearly new DP2k-20C with a tamper cover error that we cant clear. We've isolated the switches so which then plug into the backplane which we have been advised to change. The backplane appears passive and whilst we await this we are curious if anyone has had this before and if so what was the fault.. Client is off screen.
Cheers

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Chase Taylor
Expert Film Handler

Posts: 173
From: Troy, Alabama, USA
Registered: Mar 2001


 - posted 08-12-2011 03:45 PM      Profile for Chase Taylor   Author's Homepage   Email Chase Taylor   Send New Private Message       Edit/Delete Post 
I've dealt with this problem before.

You should do the "free up disk space" patch and see if that fixes it. This is what I've been told to do by BARCO to fix the problem, although it did not work.

I had to replace the ICP board both times I've dealt with this problem!

Chase

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Dave Macaulay
Film God

Posts: 2136
From: Toronto, Canada
Registered: Apr 2001


 - posted 08-14-2011 12:29 PM      Profile for Dave Macaulay   Email Dave Macaulay   Send New Private Message       Edit/Delete Post 
Possibly a security switch has failed. These are NC microswitches held open by the cover: they close when the secure area cover is open. Unplug them from the motherboard and the system thinks the cover is on. Plugging them back in under the fan is a challenge but you can just leave them unconnected. To reconnect them, removing the fan helps a lot.

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