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Author Topic: Focus Issues with NEC Sonja O'Reilly Film Handler Posts: 18 From: San Diego County, CA, USA Registered: Jun 2002 posted 01-02-2010 01:03 AM                     Our NEC digital is having issues with staying in focus with the film Avatar. I always assumed that the digital projectors would never have to be focused, but I was wrong. Does anyone know what could fix this, short of calling in an old priest and a young priest? I know how to manually focus the lens, but its not staying focused. Thanks!  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 01-02-2010 01:08 AM                     You can do that with the remote with the cabling that goes from the remote to the jack on the side of the unit with the unit powered down in standby mode when you connect the remote, but it's best to get your DCI "tekkie" there to do this task since it could be an issue with the lens focusing assembly itself. Good luck-Monte  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 01-02-2010 01:38 AM                     Digital should never have to be focused once setup. You should get your tech in there because something is wrong.  |  IP: Logged Sonja O'Reilly Film Handler Posts: 18 From: San Diego County, CA, USA Registered: Jun 2002 posted 01-02-2010 03:13 AM                     Thanks, our tech is coming out tomorrow to take a look; I was just trying to see what I could do in the interim. We manually start our digital projectors as we only have the two.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 01-02-2010 06:41 AM                     I wouldn't say "never" has to be refocused...but it shouldn't have to be focused during the movie...they are much more stable than that. Steve  |  IP: Logged Kris Verhanneman Expert Film Handler Posts: 182 From: Belgium Registered: Dec 2009 posted 01-02-2010 09:55 AM                     If it's the same bug as in the barco projector Don't use the cues that change your projector screen (leave it in scope) and remove the cues flat and scope from the show.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 01-02-2010 10:05 AM                     The Barco bug has been fixed...firmware update.  |  IP: Logged Kris Verhanneman Expert Film Handler Posts: 182 From: Belgium Registered: Dec 2009 posted 01-02-2010 10:53 AM                     Do you have a version number that I can check?  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 01-02-2010 11:19 AM                     Do you have a projector model? For instance, update package 1.03.60 is for the DP2000.  |  IP: Logged Kris Verhanneman Expert Film Handler Posts: 182 From: Belgium Registered: Dec 2009 posted 01-02-2010 03:47 PM                     The problem is always due to the operator. Switching macro (scope to flat) and shutting down to fast. Strangly only on DP3000 (not on DP2000 DP1500 or DP1200). There have been updates from our projectors a few weeks ago. I should chech out the version that is loaded.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 01-02-2010 04:17 PM                     For the DP3000, it is v01.02.00. Steve  |  IP: Logged Kris Verhanneman Expert Film Handler Posts: 182 From: Belgium Registered: Dec 2009 posted 01-03-2010 03:27 AM                     ok thanks for the information  |  IP: Logged Sonja O'Reilly Film Handler Posts: 18 From: San Diego County, CA, USA Registered: Jun 2002 posted 01-04-2010 10:02 PM                     Apparently, there were some internal screws loose and our tech has taken care of them. Either the lens lock was loose or the lens position accuracy was off. I wasn't there when he fixed it this morning, but its fixed!  |  IP: Logged Elise Brandt Expert Film Handler Posts: 160 From: Kuusankoski, FIN/ Kouvola, Finland Registered: Dec 2009 posted 01-06-2010 07:33 AM                     Bug? What kind of a Barco bug? We have a DP1200 and getting a software update this week, and we've been having some problems that are seriously not easy to explain. Something to do with the cues? How?  |  IP: Logged Demetris Thoupis Phenomenal Film Handler Posts: 1240 From: Aradippou, Larnaca, Cyprus Registered: Apr 2001 posted 01-06-2010 07:52 AM                     In the old version of Barco firmware, there were issues that the lens settings were being lost. This was happening when a macro was executed and the operator shut down the complete projector before allowing the lens to reach the final position therefore the lens files were corrupted. as of version 1.02 Barco has considered the issue solved forever and I think this was only on the DP3000 and DP100 series. The Barcos with 0.98' chip did not have this issue. Demetris  |  IP: Logged

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