Film-Tech Cinema Systems
Film-Tech Forum


Post New Topic  Post A Reply
my profile | my password | register | search | faq & rules | forum home
  next oldest topic   next newest topic
» Film-Tech Forum   » Classified   » Help Wanted/Seeking Employment   » Field Service Technician - Greater NJ/NYC Area

   
Author Topic: Field Service Technician - Greater NJ/NYC Area
Dan Ruppel
Film Handler

Posts: 11
From: Bridgeport, MI, USA
Registered: May 2013


 - posted 02-24-2015 09:32 AM      Profile for Dan Ruppel   Author's Homepage   Email Dan Ruppel   Send New Private Message       Edit/Delete Post 
Ballantyne Strong, Inc. is a diversified provider of digital technology services, products and solutions serving the retail, financial, government, healthcare and cinema markets. Headquartered in Omaha, NE, the Company designs, integrates, and installs technology solutions for a broad range of applications; develops and delivers out-of-home messaging, advertising and communications; manufactures projection screens and lighting products; and provides managed services including monitoring of networked equipment.(www.strong-world.com)

Summary: Provide customers with technical support and services; including but not limited to preventive maintenance, installation, site surveys, demand and emergency services specifically related to digital cinema equipment.

Essential Duties and Responsibilities (Other duties may be assigned)

Performs maintenance on cinema projection equipment, digital signage, sound systems, servers, and power supplies, etc.
Provides demand service for customers; determines and executes a support plan.
Tests electronic assembly, components or parts by connecting to various equipment, such as; ohmmeter, voltmeter, ammeter, color meter, resistance bridge, oscilloscope, automatic or computerized test equipment.
Examines equipment and assemblies for defects and replaces defective components. Repairs equipment and performs field testing. Resolves firmware and software issues.
Directs investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products.
Records, analyzes, and inform appropriate personnel of production quality, and sales departments of status and disposition of customer complaints and claims utilizing written and electronic reporting.
Installs electronic or digital equipment and tests
Records activities in Field Point daily, including but not limited to work description, expenses, hours, labor and travel.
This position requires in and out of market travel up to 40% of the time; this position also requires the ability to work weekends, holidays and on-call for a large market.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience and Competencies Required:

Associate's degree (A. A.) or equivalent from two-year college or technical or equivalent combination of education and experience.
Experience with electronics related to the Pro-Av market.
Familiarity with computer and networking concepts and architecture.
Experience with digital cinema equipment is preferred.
Must be comfortable working in a high stress, fast paced environment with shifting priorities.
Excellent communications skills (verbal and written).
Strong attention to detail.
Excellent time management and organizational skills.
Proficient with MS Office.
Exceptional customer service skills required.
This position requires a valid, state issued drivers license.
This position requires the ability to stand, sit, squat and bend for a period of time.

dan.ruppel@strong-tech.com or mike.labbe@strong-tech.com

 |  IP: Logged



All times are Central (GMT -6:00)  
Post New Topic  Post A Reply Close Topic    Move Topic    Delete Topic    next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:



Powered by Infopop Corporation
UBB.classicTM 6.3.1.2

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.

© 1999-2018 Film-Tech Cinema Systems, LLC. All rights reserved.