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Author Topic: QSC 1400 crackle
Brian Jupp
Film Handler

Posts: 22
From: Victoria, BC, Canada
Registered: Nov 2004


 - posted 08-21-2011 03:45 AM      Profile for Brian Jupp   Author's Homepage   Email Brian Jupp   Send New Private Message       Edit/Delete Post 
I have a periodical crackle noise coming from a QSC 1400 amplifier. Sometimes it's loud, other times it's quiet. I have switched it between auditoriums so I know the problem is in the amp. Does anyone have any suggestions what part inside might need servicing? Or should I just get a replacement amplifier?

Thanks.

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 08-21-2011 03:48 AM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
maybe check with a dealer for repair options for those 1400's are definitely repairable.

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Tony Bandiera Jr
Film God

Posts: 3067
From: Moreland Idaho
Registered: Apr 2004


 - posted 08-22-2011 01:11 PM      Profile for Tony Bandiera Jr   Email Tony Bandiera Jr   Send New Private Message       Edit/Delete Post 
Dried out power supply caps....easy fix. Contact QSC's service Dept, they make a repair kit at a reasonable price. Or send it to them, they'll make it like new. Either way you'll get another 20+ years out of it.

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Ron Lacheur
Jedi Master Film Handler

Posts: 650
From: British Columbia, Canada
Registered: Feb 2002


 - posted 08-22-2011 03:26 PM      Profile for Ron Lacheur   Email Ron Lacheur   Send New Private Message       Edit/Delete Post 
Not sure if there's a local shop in Victoria to work on those amps but if need be, Backline in Vancouver is an factory authorized service center, although shipping 40lbs might be a deal breaker.

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Bruce Hansen
Jedi Master Film Handler

Posts: 847
From: Stone Mountain, GA, USA
Registered: Dec 1999


 - posted 08-22-2011 05:56 PM      Profile for Bruce Hansen   Email Bruce Hansen   Send New Private Message       Edit/Delete Post 
I don't know that amp very well, but try switching switches back and forth (if it has any), and turn controls back and forth a few times (if it has any). Check connecions (if you moved the amp, you have already done this).

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Brian Jupp
Film Handler

Posts: 22
From: Victoria, BC, Canada
Registered: Nov 2004


 - posted 08-23-2011 01:50 PM      Profile for Brian Jupp   Author's Homepage   Email Brian Jupp   Send New Private Message       Edit/Delete Post 
Thanks for the input everyone. It turns out we have a few in company storage, so one is due in tomorrow. Once I pull the old one out I'll look at getting the crackly one repaired.

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Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001


 - posted 08-25-2011 07:40 AM      Profile for Ken Lackner   Email Ken Lackner   Send New Private Message       Edit/Delete Post 
quote: Bruce Hansen
and turn controls back and forth a few times
I've had dirty gain potentiometers cause this problem. If you turn the gain knob back and forth and the noise goes away, it is a bad pot. QSC sells replacement pots, and I'm sure you could find them at any major electronics supplier. It's a cheap and easy fix.

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Louis Bornwasser
Film God

Posts: 4441
From: prospect ky usa
Registered: Mar 2005


 - posted 08-25-2011 08:44 PM      Profile for Louis Bornwasser   Author's Homepage   Email Louis Bornwasser   Send New Private Message       Edit/Delete Post 
WD-40 will clean any pot. Louis

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Jim Cassedy
Phenomenal Film Handler

Posts: 1661
From: San Francisco, CA
Registered: Dec 2006


 - posted 08-25-2011 09:36 PM      Profile for Jim Cassedy   Email Jim Cassedy   Send New Private Message       Edit/Delete Post 
I want to "second the motion" and agree with all those who suggested checking the switches & pots on the input modules on the back. Just about every noise problem or complete sound drop out I've had with a QSC amp originates with those switches or pots. Also you may want to actually pull the module and disconnect and re-connect it a few times to wipe those contacts clean too. I haven't had too many capacitor failures, but I noticed on the ones I've had that they were usually preceeded by "unusual" lighting of the 'overload' led on the front.

If it takes longer to go out after turning the 'trouble' amp on or if it comes on at a lower audio level than the other amps that are working properly, you might have a cap going bad.

I don't know that this happens 100% of the time, but I've observed it a couple of times before a power supply cap failure.

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Bruce Hansen
Jedi Master Film Handler

Posts: 847
From: Stone Mountain, GA, USA
Registered: Dec 1999


 - posted 08-28-2011 05:05 PM      Profile for Bruce Hansen   Email Bruce Hansen   Send New Private Message       Edit/Delete Post 
quote: Louis Bornwasser
WD-40 will clean any pot.
With all due respect, Louis, WD-40 is a lubricant. To my understanding, it would be a bad idea to put a lubricant on contacts or a pot. It could make the problem worse.

If the pot has been sitting (unturned) for some time, you may just need to turn it back and forth about 20 times quickly. That may clean it.

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Frank Cox
Film God

Posts: 2234
From: Melville Saskatchewan Canada
Registered: Apr 2011


 - posted 08-28-2011 05:49 PM      Profile for Frank Cox   Author's Homepage   Email Frank Cox   Send New Private Message       Edit/Delete Post 
There used to be some stuff in a spray can called TV Tuner Cleaner. In fact, I'm pretty sure I have a can of that in my projection room. That was supposed to be the real thing for cleaning volume controls and the like. I don't know if it's still available or not; I think my can came from Radio Shack.

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Louis Bornwasser
Film God

Posts: 4441
From: prospect ky usa
Registered: Mar 2005


 - posted 08-28-2011 07:37 PM      Profile for Louis Bornwasser   Author's Homepage   Email Louis Bornwasser   Send New Private Message       Edit/Delete Post 
Believe it or not wd40 is better at pot-cleaning than any cleaner. It is NOT a lubricant. That is why you have to follow it with oil when used on metal to metal contact.

(The label even says electrical contact cleaner.) Louis

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Bruce Hansen
Jedi Master Film Handler

Posts: 847
From: Stone Mountain, GA, USA
Registered: Dec 1999


 - posted 08-29-2011 05:00 PM      Profile for Bruce Hansen   Email Bruce Hansen   Send New Private Message       Edit/Delete Post 
The company says:

WD-40 Lubricates, Cleans, Protects, Penetrates & Displaces Moisture

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Sam D. Chavez
Film God

Posts: 2153
From: Martinez, CA USA
Registered: Aug 2003


 - posted 08-29-2011 06:22 PM      Profile for Sam D. Chavez   Author's Homepage     Send New Private Message       Edit/Delete Post 
Maybe it's just a bad lubricant.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 08-29-2011 06:35 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
WD-40 was originally developed to keep moisture out of huge multi pin connectors used on early missles... probably before water tight connectors even existed. It is a good pot cleaner but one has to be careful about using it. Some pots are made with a plastic conductive resistive element. WD-40 is petrolium based and can attack the plastic on these over time... Know what you are sprayting it into before you spray...

Mark

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