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Author Topic: Strong 2k switchers that hang at 27 amps on start... Tony Bandiera Jr Film God Posts: 3067 From: Moreland Idaho Registered: Apr 2004 posted 10-01-2010 11:29 PM                     Since I am seeing that at least two others here are having this happen, I wanted to start a new thread to avoid threadjacking THIS ONE. The problem: with new generation compact switchers (Strong models 62-00014 and 62-00015), the power supply will, upon turn-on, strike the lamp but hang up at around 27 amps output. Turning the current control might vary it over a short range, but to get full power you have to turn the supply off then on again. I would like to get anyone here who is experiencing the same issue to please post the SERIAL NUMBER of any affected unit you encounter. I plan to approach Strong about this and see what, if anything, they know about this or intend to do to correct it. I'll start with the ones I have: SK 4280, SK 4285 and SK 4286 (all three purchased around late Sept. 2009) Thanks!!  |  IP: Logged Jeremy Weigel Phenomenal Film Handler Posts: 1062 From: Edmond, OK, USA Registered: Mar 2007 posted 10-04-2010 07:16 PM                     Here ya go: Model# 6200015 1-2.5k SN: SX671  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 10-04-2010 08:18 PM                     If yas can see if the arc through the peeohole see if it is horseoeing between the electrodes. have seen this happen a number of times and the lamp was at a low current similar to yours. In all my cases(Super Lumex) a new stabilization magnet cured it. Eventually the arc might stabilize and it might not. If not it puts the lamp envelope in a dangerous way... If you ask Strong about it they will deny knowing anything about it. Mark  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 10-05-2010 01:56 AM                     Ya, what does that mean when you see the arc horseshoe over both electrodes? I've had to shut it down and do a restart to get the arc stabilized. Seen that numerous times in X-90 consoles on both sizes of suitcase switchers. -Monte  |  IP: Logged Randy Bowden Expert Film Handler Posts: 146 From: Portland, OR, USA Registered: Aug 2000 posted 10-05-2010 12:33 PM                     I have seen the exact same thing that Mark just mentioned, but only once and that was at least a few years ago, so I can't come up with a serial number. If I remember correctly it was also a super lume-x. I replaced the power supply and that solved the problem. This was at a theatre that I had to drive 4 hours to get to.  |  IP: Logged Richard Hamilton Phenomenal Film Handler Posts: 1341 From: Evansville, Indiana Registered: Jan 2000 posted 10-05-2010 01:53 PM                     quote: Mark Gulbrandsen peeohole What is that? Are you thinking of a "glory hole"? Get your mind out of the gutter!  |  IP: Logged Randy Bowden Expert Film Handler Posts: 146 From: Portland, OR, USA Registered: Aug 2000 posted 10-05-2010 03:51 PM                     That's how you put out the fire!  |  IP: Logged Cameron Andrews Film Handler Posts: 29 From: Rexburg, ID 83440 Registered: Apr 2009 posted 10-06-2010 09:12 AM                     2K Switcher SX1016 joining the 27 amp hang crowd. It only happens once every couple of weeks, but the only cure is shutdown and restart.  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 10-07-2010 08:29 PM                     Strong has not denied it. Talk to Dale McMillan  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 10-07-2010 09:14 PM                     They did back when Randy and I were having that problem. By now they've probably seen it happen via their own service people. Mark  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 10-07-2010 10:15 PM                     It was about a year ago when I spoke to Dale about it. If I remember right, there was no fix at the time for it. It was in an X-90 console. I had to find another suitcase rectifier to replace it.  |  IP: Logged Tony Bandiera Jr Film God Posts: 3067 From: Moreland Idaho Registered: Apr 2004 posted 10-11-2010 01:58 PM                     Richard, did you replace your bad one with an older suitcase or another new one that actually worked? I am not surprised that Ballenswine would deny there is a problem, and I am even less surprised that they claim that there is no fix for it. My planned solution if I don't get an answer from Wrong is to let one run at the hang current until it burns up so maybe the morons can see what the problem is. Mark, in my case at least with the Super Lumex lamphouses, the arc is normal looking but unstable, no "horseshoeing" and the lamphouses were working fine with the same bulbs (Osrams) on the old black switchers. The only reason I bought the new ones is I wanted the ability to do a quick swap if one went down (I have the MS connector models). Had I known that this was gonna happen I would have saved the money and kept the old black ones in service. Anyone else having this problem chime in please!  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 10-12-2010 06:19 AM                     I replaced it with an older suitcase.  |  IP: Logged Tony Bandiera Jr Film God Posts: 3067 From: Moreland Idaho Registered: Apr 2004 posted 10-17-2010 02:26 PM                     Thank you Richard. Meantime, keep the reports coming in folks...with all the members here I am pretty sure there are a lot more of you all who have had this problem!  |  IP: Logged Tony Bandiera Jr Film God Posts: 3067 From: Moreland Idaho Registered: Apr 2004 posted 07-29-2011 09:11 PM                     Bumping this up..anyone else having this problem? Please list model and serial numbers.  |  IP: Logged

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