Film-Tech Cinema Systems
Film-Tech Forum ARCHIVE


  
my profile | my password | search | faq & rules | forum home
  next oldest topic   next newest topic
» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » DTS 6D refuses to stay in digital

   
Author Topic: DTS 6D refuses to stay in digital
Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 12-27-2009 06:28 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
I have a DTS 6D unit that will seems to need a hard reboot after any disc insertion, otherwise it does not want to work correctly. Using the DTS test disc, all drives will play in digital but only if I reset the power after I close the tray. Otherwise the green light will come and and immediately click off. The unit rechecks the trays and tries again with the same result. This unit has IDE/ATA drives from what I can tell. I don't think the drives themselves are bad and from what I can see each drive as its own ID (I can't see the settings themselves, just that the jumpers are in different positions). Might there be a Master/Slave issue? Is this a SCSI setup disguised as ATA?

 |  IP: Logged

Richard May
Phenomenal Film Handler

Posts: 1057
From: Floral Park, NY USA
Registered: Aug 2004


 - posted 12-27-2009 07:24 PM      Profile for Richard May   Email Richard May   Send New Private Message       Edit/Delete Post 
I know this isn't an answer but I have had the same problem with a few units. I have to shut it off and then turn it on to get it to boot with the disks in. Sometimes I have to do it a few times to get it to work. It may work for a few months before it happens again. I wonder if it's more of a problem with one of the boards than the drives.

 |  IP: Logged

Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 12-27-2009 09:22 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
How old are the drives? They could be dying on you, or it could be the power supply getting tired as well.

I'm facing the same issue and gave Computer Spirit a call for the price on replacement drives since I don't need the upgrade ...

Give them a call on this issue - they might point you in the right direction on what is needed.

-Monte

 |  IP: Logged

Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 12-27-2009 09:32 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Joe, I had an entire batch of dts players that never missed a beat...provided they were power cycled after disc insertion. In fact I recall being told by dts that a power cycle was required. If you recall, I was shocked when I saw you didn't cycle yours back in 2000.

Does it run reliably if you power cycle? If so, I wouldn't worry about it.

 |  IP: Logged

Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 12-27-2009 09:36 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
Today is the first day I have touched it so I have no clue as to its reliability. Still need to get a timecode cable for it.

I've never had to power cycle DTS units (that's right, all caps) until now.

 |  IP: Logged

Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 12-27-2009 10:00 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Actually DTS has always recomended a reboot any time you do change discs. I've heard this form both Karen H. And Mike Smith.

Mark

 |  IP: Logged

Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 12-28-2009 12:04 AM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
I think they say that to cover all the bases. Rebooting definitely isn't required on some machines, but seems to be on others. But the reboot certainly won't hurt the ones that don't require it. I think DTS sent all of their good units to Colorado (note: this unit was sent to us secondhand from California so it does not count against my Colorado theory).

 |  IP: Logged

Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 12-28-2009 02:38 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
If any of your units have the latest drive config. with the scsi bridge card to IDE in them then a reboot is almost a mandatory thing to get the unit to recognize that you switched disks. I have yet to see any converted unit reliably read the new disks files correctly or at all until a re-boot.

 |  IP: Logged

Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 12-28-2009 04:39 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
That sounds logical. The drives appear to be IDE.

 |  IP: Logged

Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 12-28-2009 06:19 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
quote: Joe Redifer
The drives appear to be IDE
..be totally amazing if they were, unless they are DVD drives with the IDE/SCSI bridge card behind them...

You think, with that form of upgrade that a reset button could be used to do a 'soft-boot' to allow quicker booting sequence instead of a straight "cold boot" process

 |  IP: Logged

Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 12-28-2009 06:28 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
The cold boot completely dumps the memory... a hot re-boot doesn't necessarily.

 |  IP: Logged

Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 12-28-2009 07:07 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
K. Sounds good then.

And remembering now those bulletins that Karen from DTS would send down about doing cold boot restarts after disc changes that was posted on the DTS site.

But, unfortunately, this word never came around to the locations with DTS installs on proper DTS usage - why a lot of us never heard of that before.

-Monte

 |  IP: Logged



All times are Central (GMT -6:00)  
   Close Topic    Move Topic    Delete Topic    next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:



Powered by Infopop Corporation
UBB.classicTM 6.3.1.2

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.

© 1999-2020 Film-Tech Cinema Systems, LLC. All rights reserved.