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Author Topic: DA20 Problem
Paul Gordon
Jedi Master Film Handler

Posts: 580
From: Ottawa, Ontario, Canada
Registered: Aug 2005


 - posted 06-01-2009 10:23 AM      Profile for Paul Gordon   Author's Homepage   Email Paul Gordon   Send New Private Message       Edit/Delete Post 
Been running a used DA20 through a Cp55 with split surrounds, sound readers are new Ultra Stereo Dolby digital penthouse readers.

Everything was working fine for about 4 months... but recently we lost all sound!. The processor is reading the sound but not sending it out to the CP55. It dosen't even drop back to SR as the processor thinks everything is fine. We hooked the DA20 to a computer and it seems to be reading the signal fine.

Any ideas...? we think it might be a heat issue as thats the only factor that has changed, its hotter in the booth. Or has a board gone?

Anyway we can't use it till we figure this out...we are now back to SR and DTS (when we get discs)

Thanks

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 06-01-2009 10:57 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
The Cat 611A is likely your problem. Before going crazy...cycle the processor type select rotary switch around...it is possible it has gotten noisy.

If you have any other DA20s...swap the Cat 611A...it probably will move with the card.

Steve

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Scott Christopher
Film Handler

Posts: 69
From: Adelaide, South Australia
Registered: Apr 2001


 - posted 06-01-2009 05:40 PM      Profile for Scott Christopher   Email Scott Christopher   Send New Private Message       Edit/Delete Post 
This may be a ailly question.... Have you checked the cables between the units? possibly replace or swap them (or plug them back in [Smile] ). I'd swap parts with another setup if possible (as Steve suggested).

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Paul Gordon
Jedi Master Film Handler

Posts: 580
From: Ottawa, Ontario, Canada
Registered: Aug 2005


 - posted 06-03-2009 07:21 AM      Profile for Paul Gordon   Author's Homepage   Email Paul Gordon   Send New Private Message       Edit/Delete Post 
I think its the Cat 611A...

anyone have a spare one they would be willing to sell?

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Louis Bornwasser
Film God

Posts: 4441
From: prospect ky usa
Registered: Mar 2005


 - posted 06-03-2009 02:42 PM      Profile for Louis Bornwasser   Author's Homepage   Email Louis Bornwasser   Send New Private Message       Edit/Delete Post 
Get any Dolby dealer to do a repair exchange. Louis

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Paul Gordon
Jedi Master Film Handler

Posts: 580
From: Ottawa, Ontario, Canada
Registered: Aug 2005


 - posted 07-22-2009 07:18 AM      Profile for Paul Gordon   Author's Homepage   Email Paul Gordon   Send New Private Message       Edit/Delete Post 
Da20 fixed... it was an over heating problem, nothing to do with any cards. Our Projectionist installed two fans one on the back, one inside. Now everything works fine. It werid that the Da20 has no fans in it... plus the heat sink is pretty small. Our booth is not air conditioned.

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Dave Macaulay
Film God

Posts: 2321
From: Toronto, Canada
Registered: Apr 2001


 - posted 07-23-2009 05:35 PM      Profile for Dave Macaulay   Email Dave Macaulay   Send New Private Message       Edit/Delete Post 
Not unusual. The DA20 makes a lot of heat. They don't do well in full racks, they really need at least 1U open above and below and do better with a 2U vented panel above and 2U free below.
Or leave the front cover off, and (bonus) you can see the flashy lights as well!
The usual rack fans that suck air in or out of the rack don't help since Dolby didn't put any vent holes in the front pane.

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Pete Naples
Phenomenal Film Handler

Posts: 1565
From: Dunfermline, Scotland
Registered: Feb 2001


 - posted 07-24-2009 11:27 AM      Profile for Pete Naples   Email Pete Naples   Send New Private Message       Edit/Delete Post 
Don't leave the front cover off, it's part of the screening, all sorts of RF oddities can escape!

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Louis Bornwasser
Film God

Posts: 4441
From: prospect ky usa
Registered: Mar 2005


 - posted 07-24-2009 06:46 PM      Profile for Louis Bornwasser   Author's Homepage   Email Louis Bornwasser   Send New Private Message       Edit/Delete Post 
Knocking 50,000 watt radio stations off the air!! [Big Grin] Louis

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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 07-27-2009 01:54 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
I'm gonna take the cover off mine just to do that!

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