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Author Topic: Questions About QSC MXa Series Amps
Jeremy Weigel
Phenomenal Film Handler

Posts: 1062
From: Edmond, OK, USA
Registered: Mar 2007


 - posted 04-09-2009 07:42 PM      Profile for Jeremy Weigel   Email Jeremy Weigel   Send New Private Message       Edit/Delete Post 
Question #1:

I have 2 MX 2000a amps running on a single 20amp breaker. Upon powering up cold at the beginning of the day these amps trip the breaker. I have replaced the breaker, but it still gets tripped occasionally. I recently bought a clamp on amp meter and found that the amperage spikes up to 22~23 amps at first power up.

Does anybody know approximately how much amperage these amplifiers should draw when first powered up?

Question #2

I have several MXa series amps (mostly 1500s) and have noticed that the red clip LEDs on a few fade out in a matter of seconds and others fade out slowly. I assume this is due to the capacitors draining.

Could/Does this indicate that there might be an amp failure about to happen on those that fade out quickly? And could this be a potential reason as to why the amps mentioned in question #1 are tripping the breaker?

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Louis Bornwasser
Film God

Posts: 4441
From: prospect ky usa
Registered: Mar 2005


 - posted 04-09-2009 08:16 PM      Profile for Louis Bornwasser   Author's Homepage   Email Louis Bornwasser   Send New Private Message       Edit/Delete Post 
Very large amps have very large capacitors, which can draw even more than the current you indicated. Tripping breakers could be normal. If this is a change, it is more likely that the breaker is about to fail than the amp.

If your amps will drive hard and long, then there is no more chance of failure than when the amp was new. Louis

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Kenneth Wuepper
Phenomenal Film Handler

Posts: 1026
From: Saginaw, MI, USA
Registered: Feb 2002


 - posted 04-09-2009 10:26 PM      Profile for Kenneth Wuepper   Email Kenneth Wuepper   Send New Private Message       Edit/Delete Post 
Jeremy,

The solution to your problem is simple. DO not use the breaker as a main power switch for the amp rack. Rather turn the amps on and off separately by their own power switches.

The surge current at turn on is very high as Louis has stated. By turning them all on at once, the instantaneous current exceeds the rating of the breaker.

Rapidly cycling the power to the amps by turning on, tripping and turning on again can damage the rectifier bank in the power supplies of the amplifiers.

KEN

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 04-09-2009 10:51 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
The MX is not my favorite QSC amp by far... they are difficult to service and cost more to UPS round trip to QSC than they are actually worth. I recently rebuilt a bunch of MX amps on site for a customer that were 12 years old... they got all new main electrolytics and some smaller electrolytics. There were a number of the old caps that had some leakage around them where they are sealed. Caps have a finite life and need replacement every so often. This life time period varies depending on what type of caps they are but 7 to 10 years is average.

As per the breaker thing and damaging the amps I'll second what Ken suggests... a very logical route to go indeed and it'll work. I have very definately replaced shorted brige rectifiers in those amps several times!!

Mark

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Tony Bandiera Jr
Film God

Posts: 3067
From: Moreland Idaho
Registered: Apr 2004


 - posted 04-10-2009 01:22 AM      Profile for Tony Bandiera Jr   Email Tony Bandiera Jr   Send New Private Message       Edit/Delete Post 
Or you can do what we do at UC Irvine and leave the amps on 24/7...over 12 years and not one failure of the MX series amps. They do get an annual cleaning of the dust though.

I agree that shipping QSC MX amps is costly..but on the plus side, as Mark pointed out, they are easy to field service and QSC is pretty good about making the service manuals available.

We did have one of the economy series amps (USA Series) for our surrounds that died abruptly..no drama, just went dead. This was after it was about 4-5 years old...QSC not only fixed it at no charge (I dropped it off at their service desk, with instructions that I would pick it up when done, no need to ship it to me), but I was surprised one day to come home to a package from QSC, they shipped the amp back at no charge!!

Great customer support..our friends at Sony should learn from QSC... [Smile]

And to elaborate on the Question #2 of the original post:

Some of the amps do have different fade times on the clip LEDs on shutdown...my guess it has to do as much with the load on the amp as well as slight differences in the internal caps..as long as the clip lights aren't on all the time or pulsing with the signal, don't worry about them.

Finally, depending on the brand of your circuit breakers, you can get "Magnetic ballast duty" or "high inrush" breakers that will handle the inrush better. I know Square D has them, other brands might. Contact your electrician.

A final caveat: most commercial buildings have a LOT of "available fault current" and you should never be into your subpanels!! One small slip with a screwdriver and you can invite a serious explosion..please have an electrician handle changing out your breakers.

I have seen too many aftereffects of short circuits and I no longer get into subpanels for any client.

Edited to fix QSC Model series..

[ 04-14-2009, 05:38 PM: Message edited by: Tony Bandiera Jr ]

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Louis Bornwasser
Film God

Posts: 4441
From: prospect ky usa
Registered: Mar 2005


 - posted 04-10-2009 08:19 AM      Profile for Louis Bornwasser   Author's Homepage   Email Louis Bornwasser   Send New Private Message       Edit/Delete Post 
On my home system, I have 5 large Ashly amps fed by (1) 20 amp circuit. It was necessary to use a "step" power system to allow only one amp to power up at a time. Mine are set 4 seconds apart, with the preamps on immediately. Shut down occurs in reverse. Louis

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 04-10-2009 08:40 AM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
The MXa amps, for us have been pretty darn reliable...probably the most reliable, come to think of it. We are starting to get some noisy attenuators now but by and large, the installed base just keeps running.

QSC does offer rebuild/renew kits for their legacy amps.

QSC customer support has always been top notch.

Steve

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Eric Robinson
Jedi Master Film Handler

Posts: 538
From: Santa Rosa, CA
Registered: Jan 2005


 - posted 04-10-2009 12:50 PM      Profile for Eric Robinson   Email Eric Robinson   Send New Private Message       Edit/Delete Post 
quote: Louis Bornwasser
"step" power system
Is this something you built yourself, or is this a commercial product. We need 4 units.

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Tony Bandiera Jr
Film God

Posts: 3067
From: Moreland Idaho
Registered: Apr 2004


 - posted 04-10-2009 02:08 PM      Profile for Tony Bandiera Jr   Email Tony Bandiera Jr   Send New Private Message       Edit/Delete Post 
Eric:

The answer is both actually.

Monster cable makes one, APC (the computer UPS guys) have one and there are other manufacturers.

Google "power sequencing" and you'll find lots of makes.

It is also not too difficult to make your own..but as a cautionary note, if it's for your cinema and not your home, stick with a commercially-made, UL listed product. If you ever have a fire in the booth, whether or not the "step power" device started it, and unlisted, homebrew devices are found in the booth you may have serious legal and insurance issues to deal with.

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Jeremy Weigel
Phenomenal Film Handler

Posts: 1062
From: Edmond, OK, USA
Registered: Mar 2007


 - posted 04-10-2009 07:26 PM      Profile for Jeremy Weigel   Email Jeremy Weigel   Send New Private Message       Edit/Delete Post 
Thanks for the quick replies guys. I found one the amplifiers is drawing close to 18amps and the other is right around 5amps cold start. I went ahead and sent a message to QSC support for their input. I'll also pull that amp to check it for bulging and/or leaky caps.

I do remember we had a MX2000a amp that went rather violently in the middle of a show almost 12 years ago. It shot flames out the front vent and filled the booth with that ever so pleasant burnt transformer smell for days. Luckily it was on the surrounds and didn't take them out.

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Tony Bandiera Jr
Film God

Posts: 3067
From: Moreland Idaho
Registered: Apr 2004


 - posted 04-10-2009 09:03 PM      Profile for Tony Bandiera Jr   Email Tony Bandiera Jr   Send New Private Message       Edit/Delete Post 
quote: Jeremy Weigel
I do remember we had a MX2000a amp that went rather violently in the middle of a show almost 12 years ago. It shot flames out the front vent and filled the booth with that ever so pleasant burnt transformer smell for days. Luckily it was on the surrounds and didn't take them out.
I think QSC actually did a recall on some early run MX Series amps..there was a defective power switch or some part that caused those flameouts...I think the info is on QSC's website.

Despite that, QSC amps are still pretty trouble-free.

years ago when I worked at Knott's Berry Farm here in So Cal, we had a QSC Series One (1400) that was on a roof for sound effects, it was powered up, got rained on, and it kept working! The Yamaha amp on the other speaker didn't fare so well, it burned up.

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