Film-Tech Cinema Systems
Film-Tech Forum ARCHIVE


  
my profile | my password | search | faq & rules | forum home
  next oldest topic   next newest topic
» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » Oops! I played the wrong movie! (Page 1)

 
This topic comprises 3 pages: 1  2  3 
 
Author Topic: Oops! I played the wrong movie!
Jason Winn
Expert Film Handler

Posts: 131
From: Mesquite, TX, USA
Registered: Jan 2006


 - posted 03-28-2006 09:47 AM      Profile for Jason Winn   Email Jason Winn   Send New Private Message       Edit/Delete Post 
A common problem at the theatre I used to work at was that some of our "projectionists" (I use that term loosely) would play the wrong movie. Seriously. They were too lazy to check their schedule. They would just start threading and hope it's the right movie. I, on the other hand, have always played the correct movie. Other than me, there was maybe 1 or 2 other projectionists that never played the wrong movie. Everybody else did it at least once, some of them even did it multiple times.

This mistake is unacceptable no matter what. But what's really bad is when you're supposed to play a kid's movie and you end up playing an R-rated movie instead, especially if the opening scene has a lot of profanity or sex. One example of that was when this guy was supposed to play Finding Neverland, but instead he accidentally played Assault on Precinct 13. The audience sits through the trailers expecting Finding Neverland to play, but instead they see Ethan Hawke buying drugs (or selling drugs, I don't really remember), and he uses the F-word about a dozen times within two minutes. This particular example was on a Saturday night and it was packed mostly with families and little kids. There were a lot of pissed off parents to say the least!

That's just one example! It happened a lot more than that. Especially the last 2 or 3 months I worked there, it was happening almost every week. Everytime someone did this, I was always the one that had to fix it. I was the only one that was good enough to unthread the film, take out the trailer pack to the correct movie (because nobody wants to sit through two trailer packs) and then thread the correct movie. I guess that's too complicated for some people. What really pisses me off is that these guys were going unpunished. Not even a slap on the hand. Nothing. As a matter of fact, there was one guy that played the wrong movie at least 3 times within a couple months from each other. Guess what happened to him. He got promoted to booth manager. Don't you just love big-chain theatres? They always seem to reward incompetence.

Anyway, I got two questions for you guys.

1. Is this a common problem at other theatres or was it just the one I worked at? Have any of you ever experienced anything like this before?

2. How would you handle a situation like this? If one of your projectionists played the wrong movie, what would you do? Personally, if I was a booth manager, I would just kick them out of booth. I wouldn't tolerate incompetence. But that's just me. What would you do?

 |  IP: Logged

John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 03-28-2006 09:55 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
You get what you pay for. [Roll Eyes] If someone can't read a schedule, and verify the title of a film they are about to show, this industry is sinking to a new low. [Frown]

 |  IP: Logged

Martin McCaffery
Film God

Posts: 2481
From: Montgomery, AL
Registered: Jun 99


 - posted 03-28-2006 10:02 AM      Profile for Martin McCaffery   Author's Homepage   Email Martin McCaffery   Send New Private Message       Edit/Delete Post 
1) It is probably as common as playing the wrong reel was in the days of 20 min reels. Yes, I've gotten distracted and played the wrong reel. In my defense, it was at the AFI at the Kennedy Center and we had about 10 movies in the booth that weekend, all on 20 min reels. I grabbed the wrong one and didn't realize until it hit the screen. That's the advantage of reels, you can correct it lots faster.

There was a theatre in VA (the Shirley Duke/Foxchase) that used to show hardcore porn alternated with family movies on platters. More than once someone got their films mixed up there;>

2) Accidents happen. You don't fire someone for making a mistake once. You fire them for making it again.

 |  IP: Logged

Jason Winn
Expert Film Handler

Posts: 131
From: Mesquite, TX, USA
Registered: Jan 2006


 - posted 03-28-2006 10:11 AM      Profile for Jason Winn   Email Jason Winn   Send New Private Message       Edit/Delete Post 
quote: Martin McCaffery
Accidents happen. You don't fire someone for making a mistake once. You fire them for making it again.

Yeah, I agree. Actually, the first time it happened, I would give them a warning or maybe take their privileges away. The second time it happened, I would kick them out of booth. I wouldn't fire them. I would just send them back to concession and keep them away from booth.

But see, the problem at this particular theatre was a lot of the guys did it 3 or 4 times, and they never got punished for it. I know accidents happen, but come on! That's just being careless!

 |  IP: Logged

Mark Hajducki
Jedi Master Film Handler

Posts: 500
From: Edinburgh, UK
Registered: May 2003


 - posted 03-28-2006 11:27 AM      Profile for Mark Hajducki   Email Mark Hajducki   Send New Private Message       Edit/Delete Post 
Using multiple colours of head leader (green for childrens, red for adult) may help reduce the problem. If you can print your schedules using the same colours that would be helpful too.

Are the schedules printed out and taken with each projectionist, or on the wall next to each projector.

 |  IP: Logged

Jason Winn
Expert Film Handler

Posts: 131
From: Mesquite, TX, USA
Registered: Jan 2006


 - posted 03-28-2006 11:39 AM      Profile for Jason Winn   Email Jason Winn   Send New Private Message       Edit/Delete Post 
quote: Mark Hajducki
Are the schedules printed out and taken with each projectionist, or on the wall next to each projector.

Actually, both. Each projectionist carries a piece of paper with them. It lists each auditorium, what movie is supposed to play and what time it's supposed to start. And if they still can't understand that, there's a computer screen right next to each projector that lists the title of the movie that's supposed to play on that projector and the exact time it's supposed to start. When it's time to start the movie, it will beep and, on the screen, it will flash in big bold letters, "Start (Name of Movie)." If they still can't figure it out, I can't help them.

 |  IP: Logged

Steve Scott
Phenomenal Film Handler

Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000


 - posted 03-28-2006 11:44 AM      Profile for Steve Scott   Email Steve Scott   Send New Private Message       Edit/Delete Post 
I apply a length of masking tape to the print's tail & write the title-(scope/flat)-# of reels-& sound formats in black caps. If you've got DTS, place the discs in their case on top of the inactive print. The liability becomes theirs [thumbsup]

 |  IP: Logged

Leo Enticknap
Film God

Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000


 - posted 03-28-2006 11:52 AM      Profile for Leo Enticknap   Author's Homepage   Email Leo Enticknap   Send New Private Message       Edit/Delete Post 
I confess to having done this once. This was in a two-screen arthouse/mainstream crossover theatre. The features ran off platters, and there were separate features at 2pm/6pm and 4pm/8pm in both screens. The ad and trailer reels were on 2k spools. One of the four features was 18-rated, which had its own ad and trailer reel. Another, PG-certificate ad and trailer reel went with the other three features.

You can guess what happened. I got distracted by a 'phone call, and then when I came back I laced up the 18 ad reel to run before a screening of Toy Story. The little darlings were treated to condom and beer commercials and an explicit public information film on the dangers of substance abuse. They were taking in the David Cronenberg Crash trailer (which included a graphic voiceover description of some unusual types of sexual activity) before I realised what was happening.

It took a while to live that one down...

 |  IP: Logged

Jason Winn
Expert Film Handler

Posts: 131
From: Mesquite, TX, USA
Registered: Jan 2006


 - posted 03-28-2006 11:56 AM      Profile for Jason Winn   Email Jason Winn   Send New Private Message       Edit/Delete Post 
Yeah, Steve, we also did that. We would put two pieces of masking tape on the tail of the print. We always wrote the title of the movie in big, bold, black letters. The problem is that they won't even check the title of the movie or their schedule. They'll just start threading.

We'll usually have 2 prints on the same platter. One will play during the day and the other one will play at night. The "B" print (that plays at night) is supposed to play at 7:00. The "A" print will end at 6:30. They'll take the "A" print and just start threading it again without even looking at their schedule. They just ignore the other print entirely. Every time I start to thread, I always check my schedule even if there's only one print on the platter. Sometimes, I'll check my schedule 3 or 4 times just to make sure I'm threading the correct movie.

 |  IP: Logged

Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 03-28-2006 12:38 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
Yes, a common mistake in a platter house. I'm at fault with that as well..and my films are marked, and the schedules are posted on the consoles..

It's an easy thing to get into a routine of what shows should be at which times. Then, the scheduling get's changed for the next week, and that "routine" thing takes over out of habit.You are not paying attention at the change and 'bingo' wrong movie laced up (or, just caught the goof as you're lacing up the machine) and you have to yank it out and do the right movie.

More embarrassing is when you hit the start button and recognize the first trailer as the wrong film laced up. And the pinnacle of embarrassment is when the manager hollers up via intercom that No."X" house has the wrong movie on the screen (and heaven forbid if you start a "R" rated movie that is doubling up with a Disney...and the Disney is the one that is scheduled..lol)

...Monte...

 |  IP: Logged

Chris Hipp
Phenomenal Film Handler

Posts: 1462
From: Mesquite, Tx (east of Dallas)
Registered: Jul 2003


 - posted 03-28-2006 12:44 PM      Profile for Chris Hipp   Email Chris Hipp   Send New Private Message       Edit/Delete Post 
quote: Jason Winn
take out the trailer pack to the correct movie (because nobody wants to sit through two trailer packs)
Especially when your trailer packs are 20 minutes long.

It is almost impossible to get fired from booth at AMC. I only had one guy that got fired and that was for dropping two prints (Tupac and Masterand Commander) on opening night. It happened after I left and for whatever reason the ringer on my cell phone was off. It took four people five hours to fix the prints. He didn't actually get fired for dropping the prints, he got fired because it costed $200 or whatever in payroll to fix the prints.

My point is that there is no motivation for them to do a good job when the worst that will happen to them is going back to the floor. Besides their $5.25 an hour that is.

 |  IP: Logged

John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 03-28-2006 01:51 PM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
quote: Chris Hipp
It took four people five hours to fix the prints. He didn't actually get fired for dropping the prints, he got fired because it costed $200 or whatever in payroll to fix the prints.


With damage that took four people that long to "fix", those two dropped prints were probably severely compromised for presentation quality. [Frown]

On opening night, no less. [thumbsdown]

 |  IP: Logged

Steve Scott
Phenomenal Film Handler

Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000


 - posted 03-28-2006 02:12 PM      Profile for Steve Scott   Email Steve Scott   Send New Private Message       Edit/Delete Post 
Jason, I sympathize. In the booth, as in most jobs, there are people who are really comitted to what they do & there's others that see it as just a job, not worthy of greater care. You might explain the proper procedure to their face several times, but once you're off work a few days, the lazy asses will bury that procedure under all their other cares & claim to have forgotten [Mad]

See also in my frustrations file:
Sweeping the whole damn auditorium
Marquee slacking

 |  IP: Logged

Chris Hipp
Phenomenal Film Handler

Posts: 1462
From: Mesquite, Tx (east of Dallas)
Registered: Jul 2003


 - posted 03-28-2006 02:50 PM      Profile for Chris Hipp   Email Chris Hipp   Send New Private Message       Edit/Delete Post 
quote: John Pytlak
With damage that took four people that long to "fix", those two dropped prints were probably severely compromised for presentation quality.
I should add that the people fixing the print were not qualified to do it, read as managers.

They hack both prints up pretty good but they were dumped in a carpeted area so there weren't many, if any, scratches. Tons of splices though.

 |  IP: Logged

Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 03-28-2006 03:39 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
A dropped print if picked up properly can be reassembled with only a couple of splices, and commonly less than a dozen. I've repaired dropped prints many times for people. Funny thing is that if someone is moving a print by themselves and he sees that it is about to slip and KNOWS that he will lose it with there is no chance of saving it, the best thing he can possibly do is try to throw it down to the floor as flat as he can.

I've only dropped a print once and it happened with a 2 1/2 hour movie. I was carrying it vertically (there was no reliable help around) and I tripped. As I was falling I threw it down to the floor as hard and as flat as I could. About 20 minutes later I got it put back together only making 3 splices. [Big Grin]

My best record for a mangled mess was on a print of Titanic. What happened was when the last reel was being broken down, the center ring peg snapped and the print went slinging some 20 feet away down the booth hall. 6 splices later and voila! Funny thing is that if done properly, it's entirely possible to reassemble a dropped print without any hint of it ever being dropped. Much of this does depend on how it hits the floor though, hence the "throw it down" recommendation. Also important is carpet in the booth. If you don't have carpet in the booth and the film hits the floor, you might as well throw it away.

(Please note do not ever "throw a print down" if you are losing it if you have someone helping you move it, as if you throw it down and the other guy doesn't, well...you've just made a disaster for yourself.)

As far as what to do to get the brain-dead to realize there may be a different movie they are supposed to be threading, my recommendation has always been to remove one of the two brains on the platter and train the staff to know that "anytime you have to move the brain to thread the next show, you need to double check the schedule because you are probably running the wrong film." It works quite well so long as you don't have a butthead who keeps pulling that spare brain out of the cabinet and re-mounting it.

 |  IP: Logged



All times are Central (GMT -6:00)
This topic comprises 3 pages: 1  2  3 
 
   Close Topic    Move Topic    Delete Topic    next oldest topic   next newest topic
 - Printer-friendly view of this topic
Hop To:



Powered by Infopop Corporation
UBB.classicTM 6.3.1.2

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.

© 1999-2020 Film-Tech Cinema Systems, LLC. All rights reserved.