my profile | my password | search | faq & rules | forum home

» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » CP650 Non sync while in 05

Author Topic: CP650 Non sync while in 05 Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 03-25-2005 04:36 PM                        Hi Happened a strange thing twice yesterday. One of our screen equipped with CP650 started, the automation call 05 format, but in the auditorium the Non-Sync continued to play. The light behind the "05" button was illuminated but the format did not change. Only after few tentative the format has changed but after few seconds the non-sync was played again in the room. My projectionsts had to restart the CP to solve. Today happened the same. I checked the error log, no entries. I tried, with no projection running, to manually call NS-05-NS-05... many times but always did work fine. I have to figure out if it's a automation problem or a CP problem. Do you have ideas or suggestions? All my CP has 2.2.5.0 software version and this is the first time I have this kind of problem. Thanks Antonio  |  IP: Logged Fred Schoenfeld Film Handler Posts: 49 From: PORTSMOUTH, VA Registered: Aug 2004 posted 03-25-2005 08:49 PM                        Antonio: It would be interesting for you to note what was on the display window. The CP650 is a true computer inside and as we all know, they sometimes do very strange things! I would note that if it is a continuing problem, E-mail Norman at Dolby Labs in CA or his counterpart in England for the next step. I am sure they will ask the same question that I stated above. Good luck and please followup here so that we all can learn from your problem.  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 03-26-2005 08:08 AM                        I still don't know what was displayed on the front display. I asked my staff to check the next time... Bye A  |  IP: Logged Darren Briggs Master Film Handler Posts: 371 From: York, UK Registered: Dec 2001 posted 03-27-2005 12:30 AM                        For UK dolby support email = serviceAAA@dolby.co.uk USA = cinemasupportAAA@dolby.com Darren (Edited to protect Dolby from spammers. Remove the AAA before emailing.) [ 03-28-2005, 07:29 PM: Message edited by: Brad Miller ]  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 03-27-2005 08:09 AM                        Thank you for the contacts. Happened again, the error in the log is: BIST avg readfail BIST opt_in avg read failure On Display there is "Dolby SR" with Non Sync audio and "zero" as error rate (no SRD in that moment on the print). Bye A  |  IP: Logged Dean Kollet Jedi Master Film Handler Posts: 591 From: Florida State University Registered: Jul 2003 posted 03-28-2005 07:03 PM                     any updates? I'm curious to see the outcome of this...  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 03-29-2005 06:29 AM                        None at the moment. I'll post any news. Bye A  |  IP: Logged Michael Schaffer "Where is the Boardwalk Hotel?" Posts: 4143 From: Boston, MA Registered: Apr 2002 posted 03-29-2005 07:01 AM                        In the meantime, "change over" to projector 2 and use that input to see if the error occurs there too. The jumper which is now between pins 1 and 5 on "Motor Start" has to go between 5 and 9 and another jumper must be placed between 3 and 5. Remember to enter the Dolby Level and slit-loss EQ settings, which can be easily done in the software or redo the A-chain alignment.  |  IP: Logged

All times are Central (GMT -6:00)

Printer-friendly view of this topic

Hop To: Select a Forum: Category: Operations -------------------- Digital Cinema Forum Film Handlers' Forum Large Format Forum Ground Level Feature Info, Trailer Attachments & REAL Credit Offsets Category: Community -------------------- Film-Yak Film Handlers' Movie Reviews The Afterlife Bob Maar's Joke-A-Thon Category: Classified -------------------- Equipment and Supplies Wanted/For Sale Help Wanted/Seeking Employment Category: System -------------------- Software Beta Testing Forum

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.