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» Film-Tech Forum   » Operations   » Film Handlers' Forum   » Trouble with Dolby reader alignment

   
Author Topic: Trouble with Dolby reader alignment
Antonio Marcheselli
Phenomenal Film Handler

Posts: 1260
From: Florence, Italy
Registered: Mar 2000


 - posted 08-27-2004 06:26 PM      Profile for Antonio Marcheselli   Author's Homepage   Email Antonio Marcheselli   Send New Private Message       Edit/Delete Post 
Hi

Since I have a Dolby Digital defective reel on my print of 9/11, I've connect my laptop to my Cp650 to track the error rate and send it to the lab with the reel.

The software connect correctly to the unit, but on the feature reads 0.0 error rate. It read corrwectly all the other parameters, but the error rate shown is always 0.0 while on the CP's display is between 5 and 7. On the trailers the reading was correct. The software starts reading 0.0 at the beginning of the movie. However, the software shows when the SRD reading fall to "F".

It is not the first time I see this kind of behaviour. My software is 1.0.3.6 and CP650's software is 2.2.5.0

How can I correct this problems? Is there a new version of the software?

Thanks for your time!

Bye
A

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Ferdinando Innocenti
Film Handler

Posts: 79
From: Genova / Italy
Registered: Jun 2004


 - posted 08-27-2004 09:53 PM      Profile for Ferdinando Innocenti   Email Ferdinando Innocenti   Send New Private Message       Edit/Delete Post 
Antonio,
I don't know which is the problem, but my software version works good, it's the 1.0.4.2

Are the histogram trace and contour trace good?

Ciao
Nando

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Antonio Marcheselli
Phenomenal Film Handler

Posts: 1260
From: Florence, Italy
Registered: Mar 2000


 - posted 08-28-2004 07:23 AM      Profile for Antonio Marcheselli   Author's Homepage   Email Antonio Marcheselli   Send New Private Message       Edit/Delete Post 
Yes, all is traced correctly but the error rate says 0.0 all the time.

Bye
A

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Rick Long Jr
Expert Film Handler

Posts: 211
From: Toronto, Canada
Registered: Jul 2000


 - posted 08-28-2004 08:00 AM      Profile for Rick Long Jr   Email Rick Long Jr   Send New Private Message       Edit/Delete Post 
This is a bug with 1.0.3.6. DRAS.
Get 1.0.4.2. and it will read correctly.

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Antonio Marcheselli
Phenomenal Film Handler

Posts: 1260
From: Florence, Italy
Registered: Mar 2000


 - posted 08-28-2004 08:06 AM      Profile for Antonio Marcheselli   Author's Homepage   Email Antonio Marcheselli   Send New Private Message       Edit/Delete Post 
Oh, thank you Rick!

Can someone provide me the newest version?

Thanks so much!

Bye
Antonio

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Rick Long Jr
Expert Film Handler

Posts: 211
From: Toronto, Canada
Registered: Jul 2000


 - posted 08-28-2004 02:52 PM      Profile for Rick Long Jr   Email Rick Long Jr   Send New Private Message       Edit/Delete Post 
I'll see if I can find the install.

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Antonio Marcheselli
Phenomenal Film Handler

Posts: 1260
From: Florence, Italy
Registered: Mar 2000


 - posted 08-28-2004 04:31 PM      Profile for Antonio Marcheselli   Author's Homepage   Email Antonio Marcheselli   Send New Private Message       Edit/Delete Post 
Thank you Rick, Ferdinando already sent me the installer!!

It works, the 1.0.3.6 has a bug.

Thanks to all

Bye
A

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Brad Miller
Administrator

Posts: 17590
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 08-28-2004 06:40 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
WinDRAS version 1.0.4.2

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Antonio Marcheselli
Phenomenal Film Handler

Posts: 1260
From: Florence, Italy
Registered: Mar 2000


 - posted 08-28-2004 08:15 PM      Profile for Antonio Marcheselli   Author's Homepage   Email Antonio Marcheselli   Send New Private Message       Edit/Delete Post 
[Confused]

You added it right now, I checked this afternoon and it wasn't there!!!!!!! [Smile]

However, Thanks!

Bye
A

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Brad Miller
Administrator

Posts: 17590
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 08-28-2004 09:54 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Someone down the road (maybe tomorrow, maybe next year) will be doing a search for this same problem. It's for the sake of the archives, so when a tech is stuck at 8:00 on a Friday night trying to work with a reader, it's right there upon doing a search. [thumbsup]

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Antonio Marcheselli
Phenomenal Film Handler

Posts: 1260
From: Florence, Italy
Registered: Mar 2000


 - posted 08-29-2004 05:19 AM      Profile for Antonio Marcheselli   Author's Homepage   Email Antonio Marcheselli   Send New Private Message       Edit/Delete Post 
Of course, it will be useful!

In a first moment, when I read the link (\manual) I thought that I miss it in the manual section, then I noted that in the manual section there is still the 1036 software...

Thanks to all!

Bye
A

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