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Author Topic: 16mm repair people?
Jennifer Fieber
Film Handler

Posts: 26
From: Brooklyn, NY
Registered: Sep 2003


 - posted 11-20-2003 02:27 PM      Profile for Jennifer Fieber   Email Jennifer Fieber   Send New Private Message       Edit/Delete Post 
Hi. Our theater in Manhattan shows 16mm often on either eiki or elmo Xenon projectors. If a problem arises with a projector, a simple problem means a projector is out of commission for months and months if we send it back to the manufacturer which is a huge problem.

Does anyone know a reliable service person who can, and more importantly is willing to fix 16mm?

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Jeff Taylor
Jedi Master Film Handler

Posts: 601
From: Chatham, NJ/East Hampton, NY
Registered: Apr 2000


 - posted 11-20-2003 02:59 PM      Profile for Jeff Taylor   Email Jeff Taylor   Send New Private Message       Edit/Delete Post 
I'll plead innocent on Elmo's (does the Elmo facility on Long Island repair them?), but the most prominent Eiki repair facility in the US is KMR Electronics in Santa Anna, CA. Neither EIki or Elmo really support any of their machines any more, but KMR does have a decent supply of Eiki parts, and will repair switching power supplies, which is a somewhat arcane art. Sorry they're not closer, and if anyone knows an outfit closer to NY I'd be interested, too. One thought, you might also try Rangertone in Clifton, NJ. I've never used them, but they used to do repair work and are still in business. Good luck.

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Robert E. Allen
Phenomenal Film Handler

Posts: 1078
From: Checotah, Oklahoma
Registered: Jul 2002


 - posted 11-20-2003 03:30 PM      Profile for Robert E. Allen   Email Robert E. Allen   Send New Private Message       Edit/Delete Post 
You might also try Robert Film Service near Montreal. He handles a lot of 16mm. (514)337-4956.

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Ken Layton
Phenomenal Film Handler

Posts: 1452
From: Olympia, Wash. USA
Registered: Sep 1999


 - posted 11-20-2003 05:51 PM      Profile for Ken Layton   Email Ken Layton   Send New Private Message       Edit/Delete Post 
You might have some luck also on the forums at www.film-center.com

There are many 16mm projector Operating, Service, and Parts manuals there that are all on a cd rom (well worth the price).

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999


 - posted 11-20-2003 10:00 PM      Profile for Steve Guttag   Email Steve Guttag   Send New Private Message       Edit/Delete Post 
I can't speak to Eiki... but ELMO...they are still well supported. Elmo just discontinued (September 2003) their 16mm line of projectors but the parts are still available. I've never had trouble obtaining Elmo 16mm parts.

What Elmo machines do you have and what seems to be ailing them?

Steve

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Jennifer Fieber
Film Handler

Posts: 26
From: Brooklyn, NY
Registered: Sep 2003


 - posted 11-21-2003 11:12 AM      Profile for Jennifer Fieber   Email Jennifer Fieber   Send New Private Message       Edit/Delete Post 
Elmo is fine for ordering parts. Our projectors have been modified to make them variable speed so they refuse to work on them. They also keep things for months and months...

The Eiki has some kind of problem with the power supply to the exciter lamp. It goes through bulbs like wildfire. I'm afraid I don't know much when it comes to fixing electrical problems.

We were really looking for someone willing to come to our theater.

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Jeff Taylor
Jedi Master Film Handler

Posts: 601
From: Chatham, NJ/East Hampton, NY
Registered: Apr 2000


 - posted 11-21-2003 11:18 AM      Profile for Jeff Taylor   Email Jeff Taylor   Send New Private Message       Edit/Delete Post 
Not knowing which Eiki you have I can't be sure, but many of them pull the amp and exciter power off one of the motor windings. One fix might be to stick a small resistor in the circuit. If you want, post the model Eiki you have and I'll check out the exciter supply on yours. I assume you've checked to make sure you're using the right lamp?

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Ken Layton
Phenomenal Film Handler

Posts: 1452
From: Olympia, Wash. USA
Registered: Sep 1999


 - posted 11-21-2003 12:31 PM      Profile for Ken Layton   Email Ken Layton   Send New Private Message       Edit/Delete Post 
I've found that sometimes oil drips from the motor on the Eiki machines and leaks onto & into the amplifier and shorts things out.

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