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Author Topic: DTS drive Udgrade to TEAC problems Michael Rourke Expert Film Handler Posts: 159 From: San Luis Obispo, Central Coast of CA Registered: Feb 2002 posted 01-04-2003 12:40 PM                     Late last night I replaced the old caddy drives on my DTS 6D two drive unit and when I turned on the power I got the system light but the drives wouldn't open. I guess there is no power to the drives, I checked the power cables to the drives and there in the socket the only way they can go in due to the shape of the socket and wire bundle. I looked at the power socket for the old drives I took out and they are upside down compared to the new ones. The power supply is fairly new, and I don't think there is anything wrong with it, but I seem to remember that it was hard to wire the power supply to the older drives I had. I guess my question is, if the power socket is upside down but the pins in the socket aren't, then I need to pull the wires from the bundle and reverse their order, right?  |  IP: Logged Paul G. Thompson The Weenie Man Posts: 4718 From: Mount Vernon WA USA Registered: Nov 2000 posted 01-04-2003 12:50 PM                     No. Don't do that. it will realy screw things up. The plugs on the power cables are keyed to fit only one way. By the way....where did you get the drives from? DTS uses SCSI's. If the drives do not power up, I think you have problems elsewhere.  |  IP: Logged Gordon McLeod Film God Posts: 9532 From: Toronto Ontario Canada Registered: Jun 99 posted 01-04-2003 12:54 PM                     The sockets follow a standard layout and there is no standard whether they are mounted upside down or not Check the ScSI ID setting the termination and the data cables Did you install theupgrade firmware and scsi cards  |  IP: Logged Paul G. Thompson The Weenie Man Posts: 4718 From: Mount Vernon WA USA Registered: Nov 2000 posted 01-04-2003 01:15 PM                     Gordon is correct. Make sure your ID's are set properly, and make sure you are using the correct SCSI controller. Make sure the drive ribbon cable is properly terminated. .....and be sure the ribbon cable is not plugged in backwards.  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 01-04-2003 07:44 PM                     Did you get an upgrade kit from DTS, or did you just go out and buy the drives? If you just bought drives, then you need the rest of the upgrade kit parts to make it work properly. The data has to be clocked down coming out of those much higher speed CD-ROM drives so the computer can crunch it. Firmware also HAS to be upgraded so it will read the TC properly. The kit comes with complete step by step instructions. MArk @ CLACO  |  IP: Logged Michael Rourke Expert Film Handler Posts: 159 From: San Luis Obispo, Central Coast of CA Registered: Feb 2002 posted 01-06-2003 07:39 PM                     I upgraded to the TEAC drives and I got them from DTS, I followed the instructions word for word and had no problems with the install. However, when I was done and turned on the power I got no power to the drives, and upon further inspection I saw that the new drives power socket is upside down compared to the old drives, so hopefully the pin order is different on the TEAC drives. Also, I re-used the old SCSI cable becasue the new one had 4 terminations (for a 6-AD). Involved in the install were the two new CD drives, a new SCSI card and another card with the AQRM chip. I replaced the firmware chip and removed the DOS chip as instructed. What is the SCSI ID setting and how do I check it?  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 01-06-2003 07:54 PM                     I just did one about 2 hours ago and it worked fine. Be sure that you don't have the SCSI cable reversed at the SCSI board as it will seem like the drives are dead. I tried various things in thinking about your problem and got it to act dead this way......Other than that, its pretty cut and dried. Also, the new instruction as done by Film-Techer Karen Hultgren are really well done Karen!! Mark @ CLACO  |  IP: Logged Scott Norwood Film God Posts: 8146 From: Boston, MA. USA (1774.21 miles northeast of Dallas) Registered: Jun 99 posted 01-06-2003 07:56 PM                        On CD drives, the SCSI ID is usually set with one or two jumpers on the back of the drive. There should be a label on the top or back of the drive which indicates which combination of jumpers will set the drive to which SCSI ID. Each drive needs to have a unique SCSI ID. I don't know if DTS has any more specific requirements. Try connecting only one drive at a time and see if it powers up. As others have suggested, make sure that the SCSI chain is properly terminated and that the drive cables are attached properly. The power connector is standardized, so the orientation of the connector on the drive itself is irrelevant--it is designed to fit only one way and that way will provide the correct pin order. BTW: has DTS considered using Plextor drives? They seem to make the best SCSI CD drives (and burners) on the market at this time.  |  IP: Logged Michael Rourke Expert Film Handler Posts: 159 From: San Luis Obispo, Central Coast of CA Registered: Feb 2002 posted 01-06-2003 08:59 PM                     Ok, the SCSI 1D jumpers are where the instructions indicated, I made sure of that but I wasn't sure what you meant. I put the SCSI cable on the drives and back to the board with the red wire as pin one, I don't know how I could have done that wrong, but when I go into work I will see if any of the pins are bent or are out of position. Thanks for all your help guys.  |  IP: Logged Paul G. Thompson The Weenie Man Posts: 4718 From: Mount Vernon WA USA Registered: Nov 2000 posted 01-06-2003 11:00 PM                     I am not sure if the red wire on the drive power is +5 volts or +12 volts, but if you plugged it in backwards, (extra force is needed to do that) don't be surprised to find out you toasted your drives. I would suggest you re-install the orginal drives to make sure the entire unit still works.  |  IP: Logged Daryl C. W. O'Shea Film God Posts: 3977 From: Midland Ontario Canada (where Panavision & IMAX lenses come from) Registered: Jun 2002 posted 01-06-2003 11:17 PM                        Red / Black / Black / Yellow +5V / 5V GND / 12V GND / +12V  |  IP: Logged Paul G. Thompson The Weenie Man Posts: 4718 From: Mount Vernon WA USA Registered: Nov 2000 posted 01-06-2003 11:22 PM                     Thanks, Daryl  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 01-07-2003 04:12 AM                     I had no problems with the power connections.......that is all standard stuff, they may be 180 degrees rotated from the old connectors, but the pin out HAS to be the same. MArk @ CLACO  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 01-07-2003 07:40 AM                        I cannot believe that a PC power plug can be inserted upside down! You have to phisically destroy it! And, Michael, don't worry if the connectors are upside-down, the connections inside will be the same Bye  |  IP: Logged Karen Hultgren Master Film Handler Posts: 492 From: Agoura Hills, CA, USA Registered: Mar 2000 posted 01-07-2003 11:52 AM                        Michael, DO NOT REWIRE THE POWER!!!! You will destroy the drives. All the drives we have used have the same power connector wiring. The power in connector is "keyed" for that reason. Did you get installation instructions with the drives? I recently upgraded those instructions with photos. You must carefully follow each step - replacing software chips, taking boards out and putting in new ones, and installing the drives io the correct order. It sounds to me that the DTS player is not booting. Spinning up the drives is the last step after the system has been checked (during the boot-up process). If there is something wrong with the player, the drives will not spin. The player's SYSTEM light must blink or the player is not fully booted up. If the player didn't boot before the drives were replaced, it could be that your motherboard has died or something else is wrong. In that case, an upgrade kit won't help. If you need the instuctions, please send me an email. If you followed the instuctions and the player will not boot, then you should send the player in for repair. You can contact me on that as well. Thank you, Karen at DTS khultgren@dtsonline.com  |  IP: Logged

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