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Author Topic: DTS-6D LOCK-UP
Matt Close
Expert Film Handler

Posts: 226
From: Hervey Bay, QLD, Australia
Registered: Sep 2001


 - posted 12-19-2002 05:14 PM      Profile for Matt Close   Author's Homepage   Email Matt Close   Send New Private Message       Edit/Delete Post 
I have a couple of DTS-6D units .... one of which does the following. Every so often it will be playing happily along, then lock-up.... There is a loud constant beep through the speakers (like a cheap clock radio [Wink] ) , and the panel is non-responsive. You have to totally power down the unit, and re-boot to get it going again. Has anyone else had this problem? ... Or know anything about it?

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Karen Hultgren
Master Film Handler

Posts: 492
From: Agoura Hills, CA, USA
Registered: Mar 2000


 - posted 12-19-2002 06:55 PM      Profile for Karen Hultgren   Author's Homepage   Email Karen Hultgren   Send New Private Message       Edit/Delete Post 
If the DTS-6D player locks up like that, it needs to come in for repair.

Karen at DTS
khultgren@dtsonline.com

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Michael Schaffer
"Where is the
Boardwalk Hotel?"

Posts: 4143
From: Boston, MA
Registered: Apr 2002


 - posted 12-20-2002 03:23 AM      Profile for Michael Schaffer   Author's Homepage   Email Michael Schaffer   Send New Private Message       Edit/Delete Post 
I have never seen a dts player do that. The only time I had a malfunction which involved beeping was when we had some loose cable connections on a crossover which caused some looping and resulted in the (very high) beeping. Before you send the unit on a vacation to California, you should check if all the audio connections and grounding is in order.

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Antonio Marcheselli
Phenomenal Film Handler

Posts: 1260
From: Florence, Italy
Registered: Mar 2000


 - posted 12-20-2002 07:18 PM      Profile for Antonio Marcheselli   Author's Homepage   Email Antonio Marcheselli   Send New Private Message       Edit/Delete Post 
I hope that Karen will allow this suggestions... [Wink]

Matt,

I would try to open the unit and check that all cards are well seated. And check what Michael said.

But I believe that it is an hardware failure.

P.S. You said that it is a fault that starts after a while. What about a bad power supply or a not working fan? Perhaps the power supply stops working properly locking the system... Remember that it is just a 386... [Smile]

Bye

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 12-21-2002 01:50 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Personally, I think its a little rediclous to have to send it all the wway back to the States for repair. DTS must ahve a competent service tech down under to handle this sort of problem......These units are VERY easy to repair, even right in the booth, provided you are armed with the correct parts beforehand.....
Mark

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