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Author Topic: Paging Dolby Labs.......... Josh Jones Redhat Posts: 1207 From: Plano, TX Registered: Apr 2000 posted 11-06-2002 09:02 PM                        About a month ago, I sent in a request for one of those theatre promo packs when I bought my dolby digital processor. Well, I mailed it about 6 weeks ago and have heard nothing since. Whats up guys? Josh  |  IP: Logged Ken Lackner Phenomenal Film Handler Posts: 1907 From: Atlanta, GA, USA Registered: Sep 2001 posted 11-06-2002 11:00 PM                     About a year and a half ago I was working at a 12-plex with 9 CP-500's. I sent in a request for the promotional items and it took nearly two months to get them. You will get them, eventually. As to why it takes so long, I have no idea.  |  IP: Logged Paul G. Thompson The Weenie Man Posts: 4718 From: Mount Vernon WA USA Registered: Nov 2000 posted 11-06-2002 11:14 PM                     Josh - just get on the phone and give them a call if you don't receive it within the time frame Ken mentioned... Personally, I don't think waiting 6 to 8 weeks is too far out of line.  |  IP: Logged Josh Jones Redhat Posts: 1207 From: Plano, TX Registered: Apr 2000 posted 11-07-2002 01:03 AM                        Strange thing is on Monday I called and left a message. No one returned my call JJ ------------------ "Film is made of silver, video is made of rust" 'nuf said  |  IP: Logged Joshua Lott Expert Film Handler Posts: 246 From: Fairbanks, AK, USA Registered: Nov 1999 posted 11-07-2002 01:26 AM                        Josh, I have the name and number for a contact at Dolby. I always have seen an excellent response. I will get you that number as soon as I get back into the office. I am in a village called Kotzebue, Alaska. I am currently above the Arctic Circle and several hundred miles away from home. The guys name I believe is Patrick Atiraga (last name I am not sure about). Just remind me sometime after the 12th. ------------------ -Joshua S. Lott President & Owner Consulting, Supply & Design  |  IP: Logged John Pytlak Film God Posts: 9987 From: Rochester, NY 14650-1922 Registered: Jan 2000 posted 11-07-2002 06:51 AM                        FWIW, many times larger companies subcontract "fulfillment" of promotional materials to other companies. They may wait for a certain number of orders to come in before forwarding the requests to the fulfillment company. ------------------ John P. Pytlak, Senior Technical Specialist Worldwide Technical Services, Entertainment Imaging Research Labs, Building 69, Room 7525A Rochester, New York, 14650-1922 USA Tel: +1 585 477 5325 Cell: +1 585 781 4036 Fax: +1 585 722 7243 e-mail: john.pytlak@kodak.com Web site: http://www.kodak.com/go/motion  |  IP: Logged Daryl C. W. O'Shea Film God Posts: 3977 From: Midland Ontario Canada (where Panavision & IMAX lenses come from) Registered: Jun 2002 posted 11-07-2002 12:12 PM                        FWIW, Brandlocker handles Dolby's 'consumer store' for everywhere but Europe.  |  IP: Logged

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