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Author Topic: SLACKERS, reel 3 sync
Karen Hultgren
Master Film Handler

Posts: 492
From: Agoura Hills, CA, USA
Registered: Mar 2000


 - posted 02-01-2002 04:06 PM      Profile for Karen Hultgren   Author's Homepage   Email Karen Hultgren   Send New Private Message       Edit/Delete Post 
For those theaters getting SLACKERS, you should have received a notice from Sony Pictures explaining that there is a problem with sync in the last half of reel 3. You should have also received a replacement reel 3 by now and if you have not, please send me an email with your fax number so I can fax the notice to you, or, call Sony distribution for information.

YOUR DTS DISCS ARE FINE AND DO NOT NEED REPLACMENT

Karen at DTS
khultgren@dtsonline.com

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 02-01-2002 04:52 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
I was under the impression that only *some* reel 3s had sync problems. Mine played perfectly.

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Tim Turner
Film Handler

Posts: 87
From: Chula Vista, CA, USA
Registered: Jan 2002


 - posted 02-01-2002 06:16 PM      Profile for Tim Turner   Email Tim Turner   Send New Private Message       Edit/Delete Post 
Mine was all out of wack! The audio was like 30 seconds ahead it seemed. I could do nothing but just switch it to SR.

So its the end of reel 3, I thought it was the start of reel 4.

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Karen Hultgren
Master Film Handler

Posts: 492
From: Agoura Hills, CA, USA
Registered: Mar 2000


 - posted 02-01-2002 06:48 PM      Profile for Karen Hultgren   Author's Homepage   Email Karen Hultgren   Send New Private Message       Edit/Delete Post 
Brad,

You must have gotten lucky and they swapped reel 3 out your can in time.

Karen at DTS

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Karen Hultgren
Master Film Handler

Posts: 492
From: Agoura Hills, CA, USA
Registered: Mar 2000


 - posted 02-01-2002 07:03 PM      Profile for Karen Hultgren   Author's Homepage   Email Karen Hultgren   Send New Private Message       Edit/Delete Post 
Tim,

If the whole film is out of sync, then check your DTS player's offset setting. Count frames from the DTS reader's lens to the projector's picture gate. Multiply the total frame count by 1.25 and then subtract one from the result. Be sure the value you get is dialed up in the offset switches on the DTS player.

Karen at DTS

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Tim Turner
Film Handler

Posts: 87
From: Chula Vista, CA, USA
Registered: Jan 2002


 - posted 02-01-2002 11:03 PM      Profile for Tim Turner   Email Tim Turner   Send New Private Message       Edit/Delete Post 
No, I didn't mean the whole film was messed up. I was just talking about the one reel.

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Karen Hultgren
Master Film Handler

Posts: 492
From: Agoura Hills, CA, USA
Registered: Mar 2000


 - posted 02-04-2002 01:10 PM      Profile for Karen Hultgren   Author's Homepage   Email Karen Hultgren   Send New Private Message       Edit/Delete Post 
Tim,

Get a replacement reel 3, that will fix the problem.

Karen at DTS

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