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Author Topic: Soundhead Problem
Steve Scott
Phenomenal Film Handler

Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000


 - posted 10-07-2001 08:10 PM      Profile for Steve Scott   Email Steve Scott   Send New Private Message       Edit/Delete Post 
One of our Dolby Cat. 700 penthouse readers started malfunctioning today for no apparent reason. The tension arms won't stay steady during operation & the SRD signal can't be read as a result. From pulling open the upper tension arm, it felt sluggish.
Does anybody know what can be done to fix this? It's the reader for our biggest house & I'd like to get it fixed soon.

I haven't looked inside the cover yet, but I suspect it could be a screw inside. Any thoughts?

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http://www.mullerfamilytheatres.com

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Josh Jones
Redhat

Posts: 1207
From: Plano, TX
Registered: Apr 2000


 - posted 10-07-2001 08:44 PM      Profile for Josh Jones   Author's Homepage   Email Josh Jones   Send New Private Message       Edit/Delete Post 
Does this happen on all prints?
from the sound of it, there could be a problem with the flywheel. remove the back cover and see if there are any wires, cables, screws, ect, rubbing on the flywheel. that will cause the reader to read fail.
a less likely possibility is that the flywheel bearing could be on their way south, or just a large accumulationof dirt has built up somewhere.

Hope that helps

Josh

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Steve Scott
Phenomenal Film Handler

Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000


 - posted 10-07-2001 09:10 PM      Profile for Steve Scott   Email Steve Scott   Send New Private Message       Edit/Delete Post 
This just started on our print of Serendipity. My main concern is that the arms are wobbling too much & could scratch the soundtrack, as well as lose the SRD signal.

I checked the flywheel, except for a little dust it was alright.


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John Walsh
Film God

Posts: 2490
From: Connecticut, USA, Earth, Milky Way
Registered: Oct 1999


 - posted 10-07-2001 10:23 PM      Profile for John Walsh   Email John Walsh   Send New Private Message       Edit/Delete Post 
When the show ends, turn all the rollers (and sprocket) by hand and see if any are bound. Is the film from the platter bouncing around, ie: there's somthing wrong at the platter?

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 10-08-2001 03:53 PM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
Also check to make sure that the spring is intact between the 2 arms and also check the dashpot

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Steve Scott
Phenomenal Film Handler

Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000


 - posted 10-08-2001 11:45 PM      Profile for Steve Scott   Email Steve Scott   Send New Private Message       Edit/Delete Post 
The platter is operating normally & the two looped springs are intact & don't seem in any worse shape than any of the other springs on our other cat. 700's. The metal bar that holds the arms back looks to be in the normal position when the arms are closed, so could there be a problem within one of the rollers?

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Josh Jones
Redhat

Posts: 1207
From: Plano, TX
Registered: Apr 2000


 - posted 10-09-2001 11:00 AM      Profile for Josh Jones   Author's Homepage   Email Josh Jones   Send New Private Message       Edit/Delete Post 
Does the sprocket roll freely?

Josh

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Steve Scott
Phenomenal Film Handler

Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000


 - posted 10-10-2001 04:25 PM      Profile for Steve Scott   Email Steve Scott   Send New Private Message       Edit/Delete Post 
The sprocket rolls freely & all of the rollers are cleaner than most of our rollers.

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John Walsh
Film God

Posts: 2490
From: Connecticut, USA, Earth, Milky Way
Registered: Oct 1999


 - posted 10-10-2001 05:08 PM      Profile for John Walsh   Email John Walsh   Send New Private Message       Edit/Delete Post 
Gordon's got a good idea.. try the dash-pot. The lower roller arm should have some resistance to it as you swing it up and down. Compare it to the upper arm, which is just on a spring.

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 10-11-2001 02:03 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
I have had the hole that the spring goes into get oxidized. It is the alumnium casting that actually oxidizes. Perhaps also the differetn metals don't help. I've only seen this happen in Midwest locations where it gets damp. You have to take the pad roller arm off and the spring as well and clean out the hole with a small drill bit. This caused erratic film flow through the reader.
Mark @ GTS

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Steve Scott
Phenomenal Film Handler

Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000


 - posted 10-11-2001 11:34 PM      Profile for Steve Scott   Email Steve Scott   Send New Private Message       Edit/Delete Post 
Mark, it seems the drill bit idea was a good idea. I did notice that the dashpot was a bit rough, after running a small cordless onto it, the film stays steadier. The error rate is 3, average, if not better for that system.
Thanks for all the tips & suggestions guys!

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http://www.mullerfamilytheatres.com

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John Walsh
Film God

Posts: 2490
From: Connecticut, USA, Earth, Milky Way
Registered: Oct 1999


 - posted 10-11-2001 11:42 PM      Profile for John Walsh   Email John Walsh   Send New Private Message       Edit/Delete Post 
Hey, this is great! We get to hear about a resolved problem! I hate it when the orginal poster doesen't tell us what finally happened!!

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