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Author Topic: Superior Quartz Xenon Lamps, any thoughts? Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 04-07-2001 06:02 PM                     How many of you have had any experience with the Superior Quartz brand of xenon lamps? Good or bad. How about warranty claims? How well are they shipped? (Please keep to topic and not discuss other brands of lamps on this thread, thanks). Steve ------------------ "Old projectionists never die, they just changeover!"  |  IP: Logged Gordon McLeod Film God Posts: 9532 From: Toronto Ontario Canada Registered: Jun 99 posted 04-07-2001 06:15 PM                     so far no complaints with any of the above  |  IP: Logged Richard Hamilton Phenomenal Film Handler Posts: 1341 From: Evansville, Indiana Registered: Jan 2000 posted 04-08-2001 08:05 PM                     I just tested a 7k last week. Very stable, but also brand new. Will know more later, because the theater is installing it this week. Rick  |  IP: Logged John T. Mellor Film Handler Posts: 52 From: Htafield, Pennsylvania, USA Registered: May 2000 posted 04-08-2001 10:27 PM                     supirior is runnind a test of thier lamps at on of our theatres so far they have not had any problems or complaints . I also helped install two of thier SX42001 lamps at Becky's drive in in Berlinville Pa they look good and stable . I also got atour of the mnufacturing facility at Phillipsburg ,Nj. Some of the personel came from the old Hanovia group. I guess we will just have to keep checking and see how well they do. John  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 04-08-2001 11:59 PM                     Thanks for the info everyone. Keep it coming in as you get it. What is Superior's policy on reflector replacement in the event their lamp explodes within the warranty period? Steve ------------------ "Old projectionists never die, they just changeover!"  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 04-09-2001 09:58 AM                     Steve, Why not call Superior on that one. Thats something important enough to get straight form the horses mouth. We are also looking into their lamps for the several LF systems near SLC. Mark @ GTS  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 04-09-2001 08:15 PM                     Because how they have treated existing customers/dealers is also important. Do they feel responsible for an in-warranty explosion. ------------------ "Old projectionists never die, they just changeover!"  |  IP: Logged Gordon McLeod Film God Posts: 9532 From: Toronto Ontario Canada Registered: Jun 99 posted 04-09-2001 08:34 PM                     They have stated that they will replace the reflector if there lamp fails due to there fault Also most of the Durotest guys work there as well and they know a little bit about making xenon lamps  |  IP: Logged

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