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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » I don't want his brain to explode from this incredibly difficult task, but... (Page 1)

 
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Author Topic: I don't want his brain to explode from this incredibly difficult task, but...
John Wilson
Film God

Posts: 5438
From: Sydney, Australia.
Registered: Dec 1999


 - posted 01-19-2001 02:35 AM      Profile for John Wilson   Email John Wilson   Send New Private Message       Edit/Delete Post 
We had a move over from one of the major chains here the other night. I had already made up the ads and trailers onto a smaller ring so I could just drop them into the print when it arrived and away we would go...

I called up the cinema in question and asked if they ran soundtrack up or soundtrack down...he said 'down'. Hmmm...as I had already made up my ad/trailer pack to 'up' (doesn't everyone run this way now?) I asked him if he wouldn't mind taking it up soundtrack up at his last session.

He said that he had someone coming in that night who was unfamiliar with the booth and that they wouldn't be able to do that as it would probably throw him completely.

I didn't think it was that hard a task to ask. He had to take it up SOMEHOW...why not 'up'? I can understand you don't want to mix up your soundtracks as the normal thing, but as they were never going to run this print again...

If that kind of thing throws a projectionist, what if he were asked to do something that was actually difficult?

Needless to say, we ended up having to adjust the pack.

------------------
"It's not the years, honey...it's the mileage". Indiana Jones


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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 01-19-2001 06:18 AM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
This is par for the course, anymore!

I've seen places where if the projector/automation does something unexpected, people just flip switches and turn knobs until something happens. If they "accidentally" put the thing into automatic lens change they just unplug the turret motor. If the aperture plate won't stay in place they use splicing tape to hold it.

Your story doesn't surprise me in the least. If I was in your place, when the guy you talked to didn't know what a soundtrack was, I would have just ended the conversation right then and there. No sense in even trying to explain yourself. It's a waste of breath, sometimes.

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 01-19-2001 08:08 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
When you encounter someone who just doesn't yet have the skill or knowledge to be a good projectionist, let them know about Film-Tech. The good people will appreciate the opportunity to learn. If someone doesn't take it upon themselves to learn how to do a job properly, maybe they don't really care about that job and should find another.

Kodak still offers basic projection training seminars, which are a good starting point:
http://www.kodak.com/US/en/motion/screencheck/offer.shtml

And the SMPTE has finally published its new Projection Manual:
http://www.smpte.org/publ/pubs.html#new

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Cell: 716-781-4036 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com


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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 01-19-2001 08:18 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
John should consider himself lucky. I've worked with a couple of people who couldn't manage to tell the difference between the shutter timing knob and the focus knob on Century projectors. I would spend time tweaking the shutter timing to perfection and then would come back in the next week and it would be _way_ off--I mean, really horribly bad!

This was when I was in the odd situation of working for people who didn't know how to run a movie theatre; I was semi-officially the "head projectionist" even though I worked only one night a week (Thursdays) simply because I was less ignorant than everyone else there. They eventually did hire a couple of clueful operators, but that was after I had to train and un-train and re-train a bunch of people.

Nice theatre, OK films, crappy management.

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John Walsh
Film God

Posts: 2490
From: Connecticut, USA, Earth, Milky Way
Registered: Oct 1999


 - posted 01-19-2001 11:44 AM      Profile for John Walsh   Email John Walsh   Send New Private Message       Edit/Delete Post 
When I first started projection, it was all carbon arc and change overs. I met several operators who seemed pretty knowledgeable.

When platters were installed, it turned out that two of them did not know that the film had to be threaded with the soundtrack on the outside. They were hard-working guys, but they had learned by rote. They had learned from the same guy (who taught like a drill instructor) and since then, they did EXACTLY the same thing, in the same way, every time -until platters showed up.


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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 01-19-2001 12:11 PM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
When teaching projection skills, it is important to teach WHY something is done, as well as HOW to do it. Too many people learn by rote, and never progress beyond the "that's the way it's always been done" stage.

I once visited a newly opened multiplex that had a company "trainer" spend only a week or so training all the budding new projectionists. I saw one young man making up a show while wearing winter mittens. When I asked why, he said he had been told to wear gloves when handling film.

Another new operator at this multiplex could not tell me the difference between the three digital formats (the theatre has a few screens with each format), or where they were printed on the print. He could not explain the difference between scope and flat, other than that they needed different lenses.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Cell: 716-781-4036 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com

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John Wilson
Film God

Posts: 5438
From: Sydney, Australia.
Registered: Dec 1999


 - posted 01-19-2001 10:43 PM      Profile for John Wilson   Email John Wilson   Send New Private Message       Edit/Delete Post 
I think he knew what and where the soundtrack was...it was just beyond him to change from 'the regular format'.

------------------
"It's not the years, honey...it's the mileage". Indiana Jones

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Rachel Kovacs
Film Handler

Posts: 22
From: Erie, PA, USA
Registered: Sep 2000


 - posted 01-19-2001 11:24 PM      Profile for Rachel Kovacs   Email Rachel Kovacs   Send New Private Message       Edit/Delete Post 
As a fairly new projectionist (five months), I want to agree that it is absolutely necessary to know the "why's" instead of just the "how-to's" of projection. Without going into long detail, I have noticed that the more that is explained to me, the better my presentation and performance have become. (And Film-Tech has had a lot to do with that! ) Based on shows I've attended at other theatres, I think that some booth workers have to be much more educated as to what they are doing. (Like when Blair Witch 2 jumped out of frame, and I alerted them to this, so they SWITCHED THE APERTURE PLATE...)

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John Wilson
Film God

Posts: 5438
From: Sydney, Australia.
Registered: Dec 1999


 - posted 01-20-2001 12:16 AM      Profile for John Wilson   Email John Wilson   Send New Private Message       Edit/Delete Post 
...and that didn't work?

------------------
"It's not the years, honey...it's the mileage". Indiana Jones

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 01-20-2001 03:54 AM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
I've always been a person that thinks heuristicly. If you learn the underlying principles of how something works, then you can use logic to solve (almost) any problem you may encounter.

When I teach people how to run projectors, the first thing I do is show them each piece of equipment and tell them the basics of how it works. Then I teach them how to thread and run, etc.

Problem is, most people will stand there and roll their eyes, just pretending to listen. It's only when I show them what they want to know. (Basically, "how to make it go".) That they pay attention.

Once they learn that, they think they know everything.

I constantly rethink my teaching methods. So far, I have it down to memory, the way I teach. I used to have a checklist to teach from. I don't use it anymore unless I get to teach them from scratch.

The hardest thing to do is to UNTEACH people who think they already know everyting.

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Paul Cunningham
Expert Film Handler

Posts: 146
From: Melbourne, Australia
Registered: Jun 2000


 - posted 01-20-2001 06:45 AM      Profile for Paul Cunningham   Email Paul Cunningham   Send New Private Message       Edit/Delete Post 
Being "unfamiliar with the booth" is no excuse for an operator not to do such a simple task. I reckon they were just too lazy to do you a favour. Fortunately I have never had to work with people like those mentioned above.

Paul

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Paul G. Thompson
The Weenie Man

Posts: 4718
From: Mount Vernon WA USA
Registered: Nov 2000


 - posted 01-20-2001 09:23 PM      Profile for Paul G. Thompson   Email Paul G. Thompson   Send New Private Message       Edit/Delete Post 
I think that picture of the ape that Scott Norwood posted some time ago will answer the orginal question about "Theater X" winding the film with the sound track down.

Whether the sound track is down or up,(as long as you know which way it is), you can very easily fabricate your previews, etc. to match it proir to your first showing. It would take an extra minute or two to do it.


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John Walsh
Film God

Posts: 2490
From: Connecticut, USA, Earth, Milky Way
Registered: Oct 1999


 - posted 01-21-2001 10:16 AM      Profile for John Walsh   Email John Walsh   Send New Private Message       Edit/Delete Post 
Few theaters pay anything extra to project- it's just another thing an usher has to do; "Freddie, after you clean up the vomit in the restroom, go thread. But hurry up, the soda syrup is running low."

So, it doesn't take Freddie long to realise that if he plays dumb about the booth, the manager won't send him up there anymore. I'm not saying he will deliberately screw up- he just won't put any effort into learning. Since he will get paid the same, why bother? And since management doesn't allow enough time to train, it's sometimes just not possible to explain even basic concepts. They don't want to spend the money, and Freddie will probably be leaving within a fw months.

At this point, I would be *glad* to get some people that would learn by rote, if they would do what they were shown.

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Paul Cunningham
Expert Film Handler

Posts: 146
From: Melbourne, Australia
Registered: Jun 2000


 - posted 01-21-2001 05:27 PM      Profile for Paul Cunningham   Email Paul Cunningham   Send New Private Message       Edit/Delete Post 
John Wilson
If he took up soundtrack up for you then his trailer pack would be upside down for whatever he wanted to do with it.

John Walsh
Our wages are covered by a federal award and projectionists get paid higher than normal floor staff. Not much but a little.

Paul

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John Walsh
Film God

Posts: 2490
From: Connecticut, USA, Earth, Milky Way
Registered: Oct 1999


 - posted 01-21-2001 06:26 PM      Profile for John Walsh   Email John Walsh   Send New Private Message       Edit/Delete Post 
That's great that projectionists get paid higher than normal floor staff. It provides some incentive for people to learn more... do better.

Also, a company does not always have to use money to get people to work harder. Allowing a person who just works the booth to wear regular clothes, (many of the ushers HATE our uniform) or letting an usher watch films (to inspect them) are little perks that might encourage someone to stay working a little longer or do a better job.

I always liked Australia, but now I like it more!

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