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Author Topic: by far the worst print job EVER!
timothy johnson
Film Handler

Posts: 50
From: minneapolis, mN 55419
Registered: Jul 99


 - posted 01-12-2001 12:20 PM      Profile for timothy johnson   Email timothy johnson   Send New Private Message       Edit/Delete Post 
I had a chance last night to see a preview of "13 Days" at a theater here in Minneapolis to check the print for quality before today's opening (Friday) and boy oh boy, I have never seen anything like it, reel four was a disaster! the image faded to black every 1/2 second, along with the optical sound, imagine, fade up, fade out, fade up, fade out, like an epileptic strobe light, it was beyond funny, how can a reel like this be sent out??? it lasted 10 minutes and then, a nasty lab splice and back to normal.. I can understand how other probelm reels leak out, but looking at this on any level could have been seen with the human eye right away, are the labs really under that much stress to get prints out that fast without quality control?

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Stefan Scholz
Expert Film Handler

Posts: 223
From: Schoenberg, Germany
Registered: Sep 1999


 - posted 01-12-2001 12:40 PM      Profile for Stefan Scholz   Author's Homepage   Email Stefan Scholz   Send New Private Message       Edit/Delete Post 
Remembering a visit at Technicolor, the final stage before packing the reels, was a small projector running at print speed (2000 ft/min), using a synchronized flash lamp.
Êven with this primitive device, this type of error would have been obvious.
It just shows, that many people are treated well enough from their employers, so they don't care for their job.

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Dustin Mitchell
Phenomenal Film Handler

Posts: 1865
From: Mondovi, WI, USA
Registered: Mar 2000


 - posted 01-12-2001 12:54 PM      Profile for Dustin Mitchell   Email Dustin Mitchell   Send New Private Message       Edit/Delete Post 
Oh no. I get my prints from the same exchange, and a relatively inexperienced person built it up this morning....

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 01-12-2001 01:15 PM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
Sounds like the unexposed print film had been fogged while in roll form ("convolution repeat"). The fact that it disappeared at a lab splice shows it likely occured before printing or processing, maybe due to a problem with the protective foil bag the raw stock is normally shipped in. If so, it is likely a one-time occurrance, limited to that roll of raw stock. "White light" fog normally produces a dark yellow, brown or black coloration on print film, that may not be uniform across the width of the film. "Safelight fog" is usually cyan or blue in color.

Obviously, request a replacement reel. Tell the distributor and exchange about the problem immediately, including the print number. The magenta-colored film code printed along the edge of the print will help track it to the particular batch of film.

AFAIK, most of these prints were not printed on Kodak film.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Cell: 716-781-4036 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com


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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 01-12-2001 05:48 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
Sounds like the same problem I had with the last reel of "102 Dalmatians."

(That reel is no longer in circulatoin, because it's still here....TES has yet to pick it up!)

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 01-12-2001 10:06 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
I wouldn't say this kind of thing is common but it does happen from time to time. I don't think it should happen NEARLY as much as it does but there's not much you can do about it.

I know how you feel, though. You bust your ass six days a week and then your bust your ass some more on Thursday night! Then in the middle of it all there's SOMEBODY ELSE busting your ass when you have to deal with this kind of thing. It never seems to end.

Basically, my answer is, "That's why we get paid." We're supposed to inspect the film and screen it before we show it.

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James R. Hammonds, Jr
Jedi Master Film Handler

Posts: 931
From: Houston, TX, USA
Registered: Nov 2000


 - posted 01-13-2001 10:00 PM      Profile for James R. Hammonds, Jr   Email James R. Hammonds, Jr   Send New Private Message       Edit/Delete Post 
Yeah, the print we got had a bad 5th reel.
And it was the exact same problem we had with DUNGEONS AND DRAGONS.
There was a chemical splice that threw the picture out of frame.
When I went after the show to fix the splice, I noticed that yet again there was a Dolby Digital dropout and an SDDS dropout.
Also, just as before, the frames "glided" out of focus.
I couldn't tell where I should cut the film this time (by the way, this was the SECOND time i had tried to fix this splice) and the frame line was never in the right place until the end of the shot.
I hate to admit this, and I really didnt want to have to do it, but it eded up cutting a whole shot (about 2 feet) out of the film.
This time i did tell asked my manager about getting the reel replaced, and he said to go ahead and call.
But since its the weekend and Monday is a holiday, I guess I'll have to wait until Tuesday.
What is the deal with these guys?
Can they not process a print properly?

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John Wilson
Film God

Posts: 5438
From: Sydney, Australia.
Registered: Dec 1999


 - posted 01-14-2001 11:45 PM      Profile for John Wilson   Email John Wilson   Send New Private Message       Edit/Delete Post 
Surely this fault would have also been obvious during make-up. It should have never even made it to the screen.

The labs should not have sent it out, but as they have obviously missed it, it's up to whomever makes it up to catch these obvious faults.

------------------
"It's not the years, honey...it's the mileage". Indiana Jones

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 01-15-2001 05:59 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
AFAIK, neither "13 Days" nor "Dungeons and Dragons" was printed on Kodak film.

A poorly made lab splice can cause the film to mistrack in the printer, causing a jump or misregistration. These ultrasonic splices are made on the unexposed raw stock in very dim darkroom conditions, so problems can sometimes occur.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Cell: 716-781-4036 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com

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James R. Hammonds, Jr
Jedi Master Film Handler

Posts: 931
From: Houston, TX, USA
Registered: Nov 2000


 - posted 01-17-2001 12:21 PM      Profile for James R. Hammonds, Jr   Email James R. Hammonds, Jr   Send New Private Message       Edit/Delete Post 
Yeah, i know what your saying, John, about catching this problem during biuld-up.
I think form now on, I'll actually chech for chemical splices during biuld-up, whic is something I never bothered to do, since I wasn't trained that way.

But as far as that reel never being shown, I think that's a pretty unrealistic idea.
The replacement reel wouldn't be in until the next day, so it's still possible that you might have to run the print with that reel for at least one show.
In the case of my theatre, if it came in early in the day, we might be able to change it before the first show since nothing starts till 330 when school's in.
But yes, it should be replaced as soon as possible.
And to think that in the past I just fixed the splice and let it go.

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 01-17-2001 12:55 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
I had a second run print of "Hurly Burly" that had the "entire width of the film goes black for a few seconds" problem. I had assuemd that the lab stock had somehow been exposed to light, but the weird thing is that it wasn't near a lab splice at all. Stranger, still, was that this print had made it through whatever first-run house had shown it without having the reel replaced.

We didn't get a replacement reel because I didn't find the problem when inspecting the print (my fault) and it wasn't noticed until Friday night. Since we were only showing that film Friday-Saturday-Sunday, we wouldn't have been able to get a replacement reel in time, anyway. I did, however, return the print with a note stating something like "order a replacement reel 5 [or whatever number it was] because it has this problem," which was more than the previous theatre did for me.

On the subject--does anyone else leave notes in film cans when there are unusual problems with a print? I always did it, but I never got one from any other theatre, so I assume that no one else (or very few others) bother to do this.

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 01-17-2001 01:15 PM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
Accidental fogging of the unprocessed print film does not usually produce a well defined black area --- typically, fogging is uneven across the width of the film, and it "fades in" and then "fades out". As noted, white light produces a yellow, brown or black density, depending upon the intensity of the light and exposure time. Excessive exposure to the amber LED, Series 8, or low pressure sodium vapor safelights normally used in print film darkrooms usually produces a blue- colored fog density on the print. A red light or red LED would produce cyan fog.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Cell: 716-781-4036 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 01-17-2001 07:38 PM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
I have, on occasion, put notes in film cans. The print of Princess Mononoke that I ran was pretty chopped up and there was another that I can't remember the name of.

When I was done with them I put them in bags sealed the reels with lables, made on my computer, and printed up a report of everything I found (or fixed) in the reel. I even put in the URL of Film-Tech, mentioning FilmGuard.

I never heard anything from anybody about those prints. I don't know if they were put into storage, trashed, or if they were butchered by the next horse's ass who got the film.

I won't stop doing that but I won't be doing that every time, either. Unless it's something "major", it seems like a waste of time and computer ink.

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Aaron Sisemore
Flaming Ribs beat Reeses Peanut Butter Cups any day!

Posts: 3061
From: Rockwall TX USA
Registered: Sep 1999


 - posted 01-17-2001 09:23 PM      Profile for Aaron Sisemore   Email Aaron Sisemore   Send New Private Message       Edit/Delete Post 
>>I have, on occasion, put notes in film cans. The print of Princess Mononoke that I ran was pretty chopped up...<<

That wouldn't have fallen into Josh's hands by now would it ?

-Aaron

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 01-18-2001 05:28 AM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
The way you could tell it was "my" print:

1) All the splices would be freshly remade. (Accounting for wear and tear of subsequent runs.)

2) All the heads and tails of the print would have been clear leader with the title and reel numbers, etc. written in black Sharpie. -- There were no heads or tails on the print. I had to call Technicolor for the "Breakdown Sheet".

3) The Breakdown sheet would be in the can. (A photocopy in each can.)

4) Reels would have remnants of the seals I put on, with my name, etc.

5) A copy of my "Film Report" was in each can.

6) ... and last, but not least, the print would be FilmGuarded.

Anything familiar?

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