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Author Topic: Common Courtesy when circuiting a print
Mike Spaeth
Phenomenal Film Handler

Posts: 1129
From: Marietta, GA
Registered: Jul 2000


 - posted 10-20-2000 03:53 PM      Profile for Mike Spaeth   Author's Homepage   Email Mike Spaeth   Send New Private Message       Edit/Delete Post 
I received a print of "Bring It On" last night at 3 am, circuited from a theater about 2 hours away. The print was in horrible shape, there were about 12 black scratches throughout the whole film. Would it not be common courtesy to tell Technicolor when they call to inform you that your print is being circuited that it is not in good shape? I know I would if I had a severely scratched print, and TES wanted me to send it to another theater. This saves the theater the hassle of building up the bad print, screening it to see just how bad it looks, and then breaking it down and building up another print. I had to call TES and they won't deliver another print until noon tomorrow, so until then, I have to present a poor picture to my customers.

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Tom Kroening
Expert Film Handler

Posts: 214
From: Janesville, WI USA
Registered: Oct 1999


 - posted 10-20-2000 05:21 PM      Profile for Tom Kroening   Email Tom Kroening   Send New Private Message       Edit/Delete Post 
Man, no one wants our print of bring it on. It has (probably 12) scratches across it. I feel embarrassed just showing that print to one person. I think what happened is that upper management put a new guy up in the booth before i said he was ready to go by himself (i didn't know he was being put up there by himself til after the weekend). Anyhow a common mistake that he was making while i trained him was that he looped the film across the metal peg on the elevator of the strong platters. By the 2nd day he was doing pretty good, but i still wouldn't let him start a show without me checking it. It drives me insane.. people don't learn projection overnight!!

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Bruce McGee
Phenomenal Film Handler

Posts: 1776
From: Asheville, NC USA... Nowhere in Particular.
Registered: Aug 1999


 - posted 10-20-2000 09:50 PM      Profile for Bruce McGee   Email Bruce McGee   Send New Private Message       Edit/Delete Post 
I think that no theater is going to tell TES that the print that they have to tranship to another theatre is in bad shape. They dont want to be charged for the print, do they?

When I worked in TV, we did this all the time, and we rarely got a print from another station that was in bad shape. Seems that the stations took better care of the prints than alot of theatres do. Of course, TV stations had Film Departments...

Another station I worked for shipped a single set of Universal cartoons back and forth between 3 stations. Each station had a different way of cueing prints, and they were in horrible condition, until I worked on each of them. After I did my magic, I got comments from the control room about how the cartoons didn't break anymore... Neither of the other stations would admit to damaging anything, of course.

All we can do is try to take care of the print while it is in our posession. Do no damage, and try to send the print out in the same, or better shape than when it was received.

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Gracia L. Babbidge
Jedi Master Film Handler

Posts: 709
From: Bowdoin, Maine
Registered: Aug 2000


 - posted 10-21-2000 12:37 AM      Profile for Gracia L. Babbidge   Author's Homepage   Email Gracia L. Babbidge   Send New Private Message       Edit/Delete Post 
I know that I do not envy the next projectionist to work with the copy od Urban Legends: Final Cut that I sent out this week. And not because of damage to the print!
(First let me state that I don't have any 'spare' plastic 2K reels. I have half a reel, for what little good that does me. )
Reel one of the print I'm referring to, was one of the new TES reels, busted up quite badly when it arrived at my theater. Of course, it was tails up, along with a few other, non-sequential reels.
I thought the reel was in bad shape before I put in on the rewind bench... My rewind bench decided to exact even more abuse on the reel, much to my dismay.
Thank all higher powers that a little Yankee ingenuity and a lot of masking tape can go a long way!
The reel even held together as I broke down the print, amazingly enough. But goodness only knows how long it will hold...

I did make sure to leave a note right on the reel itself, so the next person to take it out the can knows to be very very very careful...

------------------
In some cultures, what I do is considered normal.

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Tom Ferreira
Expert Film Handler

Posts: 203
From: Conway, NH, USA
Registered: Jun 99


 - posted 10-21-2000 07:26 AM      Profile for Tom Ferreira   Email Tom Ferreira   Send New Private Message       Edit/Delete Post 
ALL Techicolor reels are broken-most of us expect that by now.
Last week I got a call from one of the managers in my district; his print of Almost Famous was missing a reel. He told me he had six full reels, and it went from reel 2 to 4. Having just made one up myself, I knew there were two reels not close to full-the last jerk just filled the reels to the end and slapped a header on them. I told him to request a new print from Technicolor. We lost a show because of this. Unfortunately the print was from Pennsylvania(am I the only one who actually peels off those labels before returning a print??)-if it were from New England, someone would have been getting a call. Talk about not showing any courtesy to the next guy. I should have had him peel off the label and fax it to me so I could post the offender here for all to see. Like the 'bad trader' boards, perhaps we should have a 'bad projectionist' registry.

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Tom Sauter
Expert Film Handler

Posts: 163
From: Buffalo, NY, USA
Registered: Sep 2000


 - posted 10-21-2000 08:30 AM      Profile for Tom Sauter   Author's Homepage   Email Tom Sauter   Send New Private Message       Edit/Delete Post 
Try obtaining another print when running a film festival, and the distributor is the embassy of a foreign country. Apparently a projectionist in some third world country stole one print's shipping reels to sell for scrap, and I ended up receiving a pile of film in a box. There's really no recourse in such circumstances (short of precipitating an international incident, which I almost did once).

I always leave a nice note inside warning the next projectionist of imminent disaster, and once managed to get the director of a film to write a nice "message to projectionists" to stick in the can. Instilling a bit of pride into what is otherwise a thankless job goes a long way to improving morale and quality of work.


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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 10-21-2000 03:05 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
If I could have ONE request honored by previous theatres shipping out film, it would be this:

Please use a new piece of tape to tape the film ends down with. The piece that comes with the film originally will only stick once...after that it gets covered with dust, fingerprints, etc. and will not hold. In my Almost Famous print this week, there was not one reel that the film wasn't flying all over the can because the tape was no good.

Use good quality tape and don't be cheap.... use a 3" long piece.

Thank you!

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Mike Spaeth
Phenomenal Film Handler

Posts: 1129
From: Marietta, GA
Registered: Jul 2000


 - posted 10-21-2000 04:30 PM      Profile for Mike Spaeth   Author's Homepage   Email Mike Spaeth   Send New Private Message       Edit/Delete Post 
Well, just received my replacement print for "Bring It On." It's in even worse shape than the first! This one features those neat little green diagonal scratches that move from one corner of the screen to the other... TES Reel Replacement department won't even be in until tomorrow afternoon - how convenient! That means my next print will be here on Monday, at best. BTW - do I get charged for each of these deliveries?

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Per Hauberg
Jedi Master Film Handler

Posts: 883
From: Malling, Denmark
Registered: Jul 2000


 - posted 10-21-2000 05:21 PM      Profile for Per Hauberg   Author's Homepage   Email Per Hauberg   Send New Private Message       Edit/Delete Post 
DANISH RULES:

#1 (written and unbreakable - even logic): If you have not filed a report/complaint at the films distributor before running your first show - or at least strict after your test-run, the print is considered to be received at your theater undamaged, and whatever damage being done execpt from "acceptable wear" is at your cost.

#2 (written nowhere, but a matter of moral and behaviour to a fellow projectionist):
IF anyting happens to the print while in your hands - YOU should be the one reporting it to the distributor - not the next theater. After filing the report (and letting your insurance company about the rest), the distributor must consider to let the damaged print move on or not, and thereby be responsible to the next theater.

Being a caring projectionist, not making a sport of ruining filmprints, but doing his (hers) best to make things run every day, it should not be that big a shame to confess an error.

Per

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Tom Kroening
Expert Film Handler

Posts: 214
From: Janesville, WI USA
Registered: Oct 1999


 - posted 10-22-2000 12:15 AM      Profile for Tom Kroening   Email Tom Kroening   Send New Private Message       Edit/Delete Post 
I've always wondered this. What are the factors in how easily scratched the print is? I'll never for get what happened one time at my old theatre. A manager threaded and started a movie for me and told me later. I should have gone up to check it but i didn't. I went up at the credits and the film was not on the two rollers on top of the strong platter, but on the metal bar between them. I could have broke down in tears! Started the movie next show and everything looked fine in the previews, but "I dreamed of africa" had the HUGEST scratches ive ever seen. now is this because the emulsion has had more time to harden on the previews, or is it the stock quality?

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 10-25-2000 10:55 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
It's most probably from the print being made on a lower quality film stock.

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Carl King
Expert Film Handler

Posts: 199
From: Saint John, New Brunswick, Canada
Registered: Mar 2000


 - posted 10-25-2000 12:56 PM      Profile for Carl King   Email Carl King   Send New Private Message       Edit/Delete Post 
Scratches on film!! They are the bane of our existence. With a little care most of them can be avoided..uh..oops, sorry, I forgot ..we're using polyester film. Let me rephrase that...With a whole lote or extra care and attention some of them can be avoided.

I think a large portion of the blame for scratches must be place on the film itself. Another thing is the amount of magnification required for our large screens. Polyester film scratches much easier than the old acetate film did. Tensile strength in the new film stocks does not make up for the fact that it scratches more easily. I've had film pop off a sprocket and fail to break . On one occasion my projector was actually moved 3 feet before I got to it with a knife and cut the film.

So, to get back to the theme, please do think of the next man/woman who will be running your print. Place a note in the can to let him/her know what is wrong with the print.

It might be a good idea to find out where your junkie print came from and send a note to that operator. Be nice about it, though. We want to educate them not alienate them.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 10-25-2000 05:18 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
...and when you put a note in, please put the flim title and the date on it. I got a print a couple of years ago with a note saying that several reels had severe scratches... I was halfway to the phone before I decided to screen the print, just to see how bad it was... turned out the note was for the previous film that lived in those cans; the film I had was fine.

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 10-31-2000 10:22 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
Carl: Kodak's new VISION Color Print Film has a scratch-resistant anti-static coating on the back side to help the film resist scratches and abrasion and dirt-attraction better than older "bare" polyester base:
http://www.kodak.com/US/en/motion/products/lab/2383.shtml

Proper post-process film lubrication also helps prints resist abrasion and scratches:
http://www.kodak.com/US/en/motion/support/processing/h242/h2402_04.shtml#164364

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com

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Charles Everett
Phenomenal Film Handler

Posts: 1470
From: New Jersey
Registered: May 2001


 - posted 09-22-2002 12:24 PM      Profile for Charles Everett   Email Charles Everett   Send New Private Message       Edit/Delete Post 
Somebody should have done a little "common courtesy" here in New Jersey.

The Princeton Garden Theatre just picked up Mostly Martha on Friday. The print had to have been circuited: First 2 seconds of the Paramount Classics logo missing, black and green scratches all over R1 (even in the Paramount Classics logo), black scratches in R2, tons of dirt at the end of R3 and the middle of R4. What's worse, Mostly Martha is a limited-release arthouse title, thus it's difficult to get a decent quality print.

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