Anyway....the movie: THE PATRIOT.

The film did not show up as of our "window" on Thursday, so I called in. The customer service person said that print is a "self circuit" from a theatre in Livingston....220 miles from me. I am supposed to make pickup or delivery arrangements myself.

I called my booker...he called Sony...within 10 minutes Technicolor called me back "to schedule delivery of 'The Patriot' for 10:00 AM on Friday." OK, fine.

Noon Friday....no film. I called in again. The Tech "rep" said "We have a little problem and have to reschedule your delivery for 6:00 PM." Which is one hour before my show time. She assures me it's the best they can do. (Funny....it takes over 18 hours to move a film 220 miles? Maybe in California, but not in Montana!)

6:00..... no film. At 6:05, I call Technicolor again. The rep says "I'll transfer this to the logistics department and they will call you back immediately."

6:15....no call-back. People start walking in to the lobby.

6:25 ...no film, no call. I call again and basically start ranting; do I sell tickets or not?? They inform me that they are waiting for the driver to answer his "page." What, these people never heard of cell phones???????

6:35 ... no film, no call. I call in again and basically tell them I'm not hanging up until I have some kind of answer. At that moment, the driver pulls up in front of the theatre.

So we were only about 20 minutes late getting on screen, and thank God there were no problems with the film, other than every single reel falling apart, having broken flanges, etc. We gave out free refills on popcorn and soda and everyone was happy.

Still no clue as to whose fault the whole thing was....the driver claimed he got a call at 5:00 saying he had to deliver the film from Billings (100 miles from us). So he had to haul ass to get here when he did.

IS ANYBODY FROM THE STUDIOS READING THIS FORUM?? TECHNICOLOR IS SCREWING UP YOUR BUSINESS!

I guess the studios don't care too much, either. After all, it's only money.

Go get Technicolor! Sick-um fido!

another thing that is kind of annoying, we lsot three movies last wekk so of coourse we are staying late to have them broken down for friday pick up, no one shows. two days later, i get a call saying that they want to pick them up i say "yeah they were ready as of friday morning" they say ok well be out there in 2 days. a week goes by they call again wondering if it was ok if they came and picked up the same prints that they still have not picked up a week before. i said yes. 2 days later (today) they call again wondering if it yet again is it ok to pick up the same three prints that they were asking about a week and a half ago. this time frustrated i said yes you can pick those up i told you this last week 2 times already!"

Im sure I can handle three thousand prints out of my basement.. maybe brad can help...

dave

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The moral of the story? Check all the sound formats on a print you are likely to need.

L

If one of your digital tracks crap-out, you can switch to another one. Fail that, you can fall-back to analog. Your digital processors will do that automaticaly, anyhow.

If so, has anyone gotten any kind of response?

What about NATO? Last year they collected comments on Technicolor...anything ever come of that?

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