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Topic: SRD on X-Men

Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99

posted 07-14-2000 05:17 AM

Anyone get one of those fabulous Deluxe Hollywood prints of reel 4 that had the "wandering" Dolby digital track? Ours wandered once every foot throughout the entire reel to the point where half of the data block was off into the sprocket hole and then it would wander back into it's normal setting in between the sprocket holes. It was literally once every foot in and out. The picture and DTS track was fine though. I'm curious as to what caused this and how many others were like this (that are playing in Dolby digital theaters where it would be noticed).

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000

posted 07-14-2000 07:11 AM

From your description, I suspect the film jumped the sprocket in the soundhead of the printer. This is usually a 64-tooth sprocket (12 inch circumference), explaining the one foot repeat pattern you saw. The perforations of the sound negative might also have been damaged. When asking for a replacement reel, describe the damage as you did here. You may want to contact the lab directly to help them diagnose and fix the root cause of the problem. Deluxe's web site is at:
http://www.rank.com/rank/rank.nsf?OpenDatabase The site has frames, so go to "Businesses", "Deluxe" and then "Film Laboratory Services".

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com

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Dave Cutler
Master Film Handler

Posts: 277
From: Centennial, CO
Registered: Jun 2000

posted 07-14-2000 01:56 PM

I got three prints of X-Men in this week. All were from Deluxe Hollywood. Played two of them in SRD for screenings and had no problems. Out of all 3 prints only one reel was 'QC' which was nice.

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Sean M. Grimes
Expert Film Handler

Posts: 247
From: Lunenburg, MA
Registered: Apr 2000

posted 07-14-2000 03:51 PM

Every single theater in my area had one reel complete with base side scratches throughout - and these were inspeceted prints to find out. And Brad you are completely right the dropouts were so bad that I had to move the print to my DTS house- what type of "quality control" happens anyway? They make sure to check the film on "something" with flat spot rollers? Of course though replacement prints will be in by Saturday in the A.M. of course... not
grrrr

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99

posted 07-14-2000 08:38 PM

Inspected reels meaning they came in tails out, right?

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Sean M. Grimes
Expert Film Handler

Posts: 247
From: Lunenburg, MA
Registered: Apr 2000

posted 07-14-2000 09:07 PM

Yessir- reels three four and five were tails out.

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Carl King
Expert Film Handler

Posts: 199
From: Saint John, New Brunswick, Canada
Registered: Mar 2000

posted 07-14-2000 09:53 PM

Hi Dave:

QC?

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Dave Cutler
Master Film Handler

Posts: 277
From: Centennial, CO
Registered: Jun 2000

posted 07-14-2000 11:26 PM

QC = Quality Control, or atleast Deluxe Hollywoods idea of it.

Reels from D.H. that are tails up usually means they were checked, and probably damaged in the process. I got lucky this time though, no problems with my one QC reel.

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Dave Cutler
Master Film Handler

Posts: 277
From: Centennial, CO
Registered: Jun 2000

posted 07-14-2000 11:29 PM

Sean,

Check the reviews section for Joe's review of Deluxe from July 2000. It explains it all.

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Tom Kroening
Expert Film Handler

Posts: 214
From: Janesville, WI USA
Registered: Oct 1999

posted 07-15-2000 03:56 PM

Our dolby tracks seemed to be fine but i had complaints on the DTS. "Supposedly" at all the sound peaks it would cut in and out... sometimes for 20 or 30 seconds.... there were at least 60 people in there and not one of them came out durring the show so i find all this hard to believe. The only sound glich that should have happened was when i found the X-men discs finally and popped them in. I put filmguard on and cleaned the DTS head even though it was working fine the day before...

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99

posted 07-15-2000 04:28 PM

Tom,

I've seen that happen before where the DTS would cut out during loud passages. So if that is indeed happening, the solution is to get your electricians in to install more outlets for your sound rack. Simply adding an "outlet strip" will do no good (just to clarify there). New lines need to be ran from the breaker box and the processor, DTS, monitor, etc should be put on one line. Split your amps up between the others. The loud scenes are overloading what the outlets can handle as the amps suck power. The DTS machine cannot handle a dip in the line like that without cutting out. Of course, as soon as it drops out, the amps stop demanding so much current and the DTS machine resets...typically 30 seconds later. The only temporary fix is to simply turn the fader down, but that is a poor solution as there is obviously a problem here and it will only get worse.

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99

posted 07-15-2000 04:58 PM

I usually ask for a UPS for the processor and digital player No glitchs no problems

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Sean M. Grimes
Expert Film Handler

Posts: 247
From: Lunenburg, MA
Registered: Apr 2000

posted 07-15-2000 11:15 PM

Dave-

the reason why I love this site so much is because of Joe's sometimes sarcastic tounged reviews. everytime that I come back to this site I learn more in thirty minutes than I had in the last week working fifty hours. And I have to agree with you gordon - all of my cp 500s are on ups. Now only if I could get my company to spring for 9 more for my cp65's.

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