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Author Topic: DTS woes
Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 06-17-2000 10:46 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
I'd be interested to hear if someone can explain this one:

What would cause DTS to fault to SR yet contain the proper disks and give every indication on both the reader and the player that timecode was being read properly? I had this happen twice to me to night on two different DTS players with two different movies. Both DTS players were the old-style white-with-blue color scheme. The only fix that I could come up with was to reboot the DTS players, which "fixed" the problem.

Any ideas as to what would have caused this?

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John Walsh
Film God

Posts: 2490
From: Connecticut, USA, Earth, Milky Way
Registered: Oct 1999


 - posted 06-17-2000 11:21 PM      Profile for John Walsh   Email John Walsh   Send New Private Message       Edit/Delete Post 
Only thing I can suggest is:

At our theater, we originally put in just a CP65 (no digital) in one house. Then, we put use a Xetron cue detector with reflective cues on the film to "tell" the automation what to do. We have cues one thru eight. For example, a "six" cue (six reflective cues one frame apart) is; go to "scope" and analog "SR."

OK, so then we added a DTS 6D (three drawer) unit. When it detects DTS timecode, and the right disks are in, it automatically switches the CP65 to "digital." We were glad it did it by itself, because we didn't have to wire up the cue detector to do it.

The problem was that people kept putting cues on the film, shortly after the actual feature had started (about 3 feet in.)

What was happening was:
the film would run in mono (for ads);
then the timecode went through and switched the CP65 to "digital."
Then the cues would go through and set the CP65 back to analog SR, and run the rest of the show that way. It looked like a fault, but it was only doing what it was told.

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Randy Stankey
Film God

Posts: 6539
From: Erie, Pennsylvania
Registered: Jun 99


 - posted 06-18-2000 12:44 AM      Profile for Randy Stankey   Email Randy Stankey   Send New Private Message       Edit/Delete Post 
I kinda' agree. If you have automation that controls your sound processor it can switch it out of digital. If the DTS detects the switch, it assumes you did it for a reason and won't switch back.

The player will be running normally, with all the right lights blinking (or NOT blinking, as the case may be...) but the processor will be in SR. If you press the <DIGITAL> button on the processor it'll go bck to DTS without problems.

If that's what happens to you, my bet it that it's your automation

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 06-18-2000 12:52 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Tell us what processor you've got.

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 06-18-2000 04:54 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
CP-65. Kelmar automation.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 06-18-2000 05:14 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
John has probably pegged the problem, but did this happen in the middle of the movie or at the beginning near a cue? Also, did it happen at a reel change or within a reel? Once it dropped out, was the "system" light still happily blinking? Was the light on the cdrom blinking or glowing steadily?


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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 06-18-2000 06:09 AM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
This is weird, since it happened on one show only, but to two different DTS units and two different features in two different auditoria.

I don't _think_ it's a cue-placement issue, though. The trailer reel is a mix of mono and SR cues (mono for policy, gift certificate, etc.). The last SR cue is at the beginning of a non-DTS policy trailer which runs directly before the feature. Normally, this works fine and the DTS unit will start reading the timecode at the beginning of the feature and switch to DTS (labelled as "Dolby Stereo Digital" on the CP-65).

I admit that I didn't try manually switching from SR to digital before rebooting the DTS unit, since both shows were pretty close to being sold out and I didn't want to risk losing all sound.

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Tom Ferreira
Expert Film Handler

Posts: 203
From: Conway, NH, USA
Registered: Jun 99


 - posted 06-18-2000 07:33 AM      Profile for Tom Ferreira   Email Tom Ferreira   Send New Private Message       Edit/Delete Post 
I am also having a DTS problem similar to Scott's. The DTS will run through fine at times(6D Unit, Smart Processor), but at other times, it will drop out and switch to analog. The system light is flashing, but the light on the reader goes on and off. I called DTS Tech support-they said to check the grounding on the reader(not the problem),the tension(already had tried that), and as a last resort, peel the sticker off the reader and adjust the reader. Has anyone done this? Until I find a solution, I'm running analog.

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John Walsh
Film God

Posts: 2490
From: Connecticut, USA, Earth, Milky Way
Registered: Oct 1999


 - posted 06-18-2000 07:48 AM      Profile for John Walsh   Email John Walsh   Send New Private Message       Edit/Delete Post 
We had a thunderstorm near us last night (here in CT.) Maybe you got one, too?

At different theaters, a power glitch would have a different effect. At one place I worked, the projectors would stop, but at another a similar glitch would only bring up all the house lights.

I still can't figure out the LED right on the CD ROM itself. I know it's blinks while being read. But, when it's not being used- sometimes it's on (steady), sometimes it's off.

Is there anyway to tell what kind of drive (TDK, etc.) it is without taking it apart?

I probably would have taken the chance and pressed "digital" on the CP65 and/or even rebooted the DTS unit. It is pretty reliable, but if worst came to worst, you could fallback to emergency. It's not that I want the patrons to suffer, but (at my theater) if it doesn't get fixed or at least fully 'documented', it will stay that way until I work again a week later. So, even more people will suffer. I wouldn't take that policy to an extreme, but the DTS/ Dolby combo is pretty reliable.

I bet it burns Dolby's butt to have you press, "Dolby Stereo Digital" to switch in a DTS unit.

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 06-18-2000 09:15 AM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
In one theatre we had to put a ups on the processor and DTS player to make it behave

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 06-18-2000 05:17 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
I don't know why I didn't think of this before, but the first generation of DTS readers have faulty leds in them. As the led dies (which is fairly quickly, kinda like any SDDS led), the green light on the reader is just as steady as it always was, but is very dim. That light should be very bright. If not, check for a manufacture date on the reader. I'll bet it needs to be swapped out. I think DTS had that problem fixed by 1994 though.

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 06-19-2000 12:01 AM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
I had to peel the sticker and adjust my DTS reader. Kind of funny, because it came with a note saying the unit was factory calibrated and would need no further adjustment. I have the note on my booth wall, to remind me never to trust such notes.

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 06-20-2000 10:20 AM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
Becarefull whenyou adjust the sealed readers for they are accurate. It is usually a bad print before it is the reader's lateral position

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 06-20-2000 11:03 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
SMPTE Recommended Practice RP 115 "Dimensions of Photographic Control and Data Record on 35-mm Motion-Picture Prints" specifies that the centerline of the scanned width of the time code track is 0.297 +/- 0.001 inches (7.54 +/- 0.03 mm)from the reference edge of the film. The scanned width of the track is 0.005 +/- 0.001 inches (0.13 +/- 0.03 mm). Tracks printed outside this tolerance may not read correctly.

If you have a DTS reel that isn't reading correctly, measure the position of the image on the film before you change the "factory setting" of the reader.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com

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Stefan Scholz
Expert Film Handler

Posts: 223
From: Schoenberg, Germany
Registered: Sep 1999


 - posted 06-20-2000 11:11 AM      Profile for Stefan Scholz   Author's Homepage   Email Stefan Scholz   Send New Private Message       Edit/Delete Post 
I have had always problems with my 1993 reader, board rev B. It is already one of those sealed types, and changing lateral alignment did not help.The LED might have died, according to the schematics, there's a compensation feedback loop to accomodate for density changes, which should at least help for a while. My first attempt was to change the LED, it's a standard red 3 mm Hi Briteness LED. It's little difficult to do,but worth trying first.
The unit always worked fine with Jurassic Parc.
Later I got tired of the problem, and tried more research. I found some films, where the noiseless shutter was acting within the DTS area, therefore getting the density contol circuitry out of lock. I modified the pure analog circuit to a standard positive feedback comparator, and since that oabout 90 % of the reels run oK. The other projectors use rev. readers, which never gave problems.
#It's such a simple, theoreticly reliable, system. But beware of readers older than rev. B. The rev can be seen on the PCBunderneath the connecting plug .

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