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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » Scratched!! Arrrrrrrrrrrrggggggggggghhhhhhh!!!!!!!

   
Author Topic: Scratched!! Arrrrrrrrrrrrggggggggggghhhhhhh!!!!!!!
John Wilson
Film God

Posts: 5438
From: Sydney, Australia.
Registered: Dec 1999


 - posted 02-24-2000 10:26 PM      Profile for John Wilson   Email John Wilson   Send New Private Message       Edit/Delete Post 
My brand new (cue-less ) print of 'Talented Mr Ripley' came straight from the lab. I broke the plastic bags around each and every spool. I cut the leaders and tails for the first time. This thing was as new as they come.

But, alas, she be scratched.

I have no idea what they were doing in there but the base side of almost every spool has light to deep base scratches...sometimes up to 10 across! Looks particularly impressive in that very light scene where Ripley is fighting with Dickie on the boat.

The scratches extend into certain leaders and tails so I know it wasn't our film path.

Man...

I've come across this before but not so consistantly across most of the 8 spools.

Anyone else have these headaches?

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 02-25-2000 01:55 AM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
Yup. Reels 1 and 2 of Boiler Room was like that. Looked like a cat got ahold of the thing and this was noticed as the film was being unspooled from the shipping reel. It went straight through the leaders all the way to the last sprocket too, so it was clearly a lab fault.

Speaking of which, why is it studio reps can't understand that this short of thing DOES happen from time to time? I just love getting the third degree when I call something in before I could've even possibly had a chance to screen the film once.

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 02-25-2000 06:54 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
In addition to careful inspection of the print during make-up, it's a good idea to have someone actually watch the entire print on the screen within the first few shows to catch problems like this. Even if the theatre doesn't want to have one of the paid staff watch the entire film, there are probably many technically astute "movie buffs" who would jump at the chance to see free movies in exchange for giving the theatre a detailed technical report (similar to the Lucasfilm TAP inspection form) on the condition of the picture and sound.

Finding scratches during print inspection is aided by having a bright, specular light source, such as a halogen desk lamp or spotlight at the rewind table. Even superficial scratches are easily seen by using this type of illumination reflected by the surface of the film. If you find serious lab scratches or other problems on a new print, document them in a print log, and contact the distributor immediately to ask for replacement reels.

It is very unusual to have lab scratches on all the reels of a feature, since the reels are usually printed and processed on different days, often on different printers and processing machines. Similar damage on ALL the reels of a feature usually means it was previously made up as a complete show, and was likely damaged during projection. But finding scratches on all the reels of a brand new print with no splices and extending into the unprojected leaders is unusual.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Professional Motion Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com

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Joseph Pandolfi
Expert Film Handler

Posts: 213
From: Milford, CT.
Registered: Nov 1999


 - posted 02-25-2000 11:16 AM      Profile for Joseph Pandolfi   Email Joseph Pandolfi   Send New Private Message       Edit/Delete Post 
I was told that the first three reels of Hanging Up was replaced in our theater due to scratches.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 02-25-2000 01:28 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
You're forgetting the possibility of changeover theaters, John. I got a print a long time ago that appeared to be brand new (no leaders cut) but every even numbered reel was horribly scratched. However, when you looked through the "entire" leader, you realized that the first 3-4 feet of the leader was clean and the scratch started near the start of the countdown!

Not trying to bash the changeover process, but when checking to see if a scratch extends into the leaders, it is always a good idea to verify it goes right up to the first frame on the head leader. If not, it's a changeover screening room's fault.

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John Wilson
Film God

Posts: 5438
From: Sydney, Australia.
Registered: Dec 1999


 - posted 02-25-2000 04:59 PM      Profile for John Wilson   Email John Wilson   Send New Private Message       Edit/Delete Post 
It IS very unusual. It's not on every spool but as I said, almost. Ordinarily, I would check for scratches etc...but on a new print cut straight from the bags...

Assuming what you say about the different spools to be the case here also John, I should imagine the distributor has had more than one call from exhibitors regarding this feature.


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