Film-Tech Forums: Favorite Customer Quotes

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Topic: Favorite Customer Quotes

Michael Gonzalez
Jedi Master Film Handler

Posts: 735
From: Holland , Mi USA
Registered: Sep 2000

posted 05-15-2002 06:22 PM

I was reminded of this quote just today.

"Are you guys showing the entire movie or just a Sneek Preview"

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Bill Hallsworth
Film Handler

Posts: 34
From: Loganville, GA, USA
Registered: May 2002

posted 05-15-2002 10:11 PM

A customer called us on the phone once, and asked if we could hold the show for an hour, because his wife just had a baby, and he was just leaving the hospital.

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Adam Fraser
Master Film Handler

Posts: 424
From: Houghton Lake, MI, USA
Registered: Dec 2001

posted 05-15-2002 10:34 PM

People ask occasionally when they order a Pepsi and a Mountain Dew, which one is which? Well... The Yellow one is Mountain Dew and the Black one is Pepsi.

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Adam Fraser
www.pinestheatre.com

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Neil Hunter
Film Handler

Posts: 74
From: Salisbury, NC, USA
Registered: Oct 2001

posted 05-15-2002 10:49 PM

Occasionally, when I work in the box office at my theater, I get this:

A patron walks up to the theater, and looks above my head to see a large sign with movie mylars and showtimes for each movie. They stare for a good minute or so, and then ask if these showtimes are right, or does such-and-such movie start at such-and-such time?

Now that I think about it, that is becoming more common now.

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Kyle Caudill
Film Handler

Posts: 92
From: Wichita Falls, TX
Registered: May 2002

posted 05-16-2002 12:43 AM

My favorite is when trailers on TV advertise for me a movie and say Only In Theatres, On So and So date. Then the person calls in and asks if the movie is only playing that friday and none other. I always want to respond with, yes mam/sir we want to ruin our chances of making any money and only open business for one day a week.

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Dennis Benjamin
Jedi Master Film Handler

Posts: 984
From: Denton, MD
Registered: Feb 2002

posted 05-16-2002 02:59 AM

"What time does the 7 o'clock show of Spider-Man start?"

hmmmm. let's see.......

7 o'clock??????

"Could you have the guy upstairs fix the tracking on the movie?"

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"Running through life at 24 frames per second"

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Brian Hogan
Expert Film Handler

Posts: 119
From: Charlotte, North Carolina, USA
Registered: Jul 2001

posted 05-16-2002 03:30 AM

"NO!! I don't want a refund... I want my money back!"

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Jim Ziegler
Jedi Master Film Handler

Posts: 747
From: West Hollywood, CA
Registered: Jul 99

posted 05-16-2002 04:53 AM

"No, I don't have my ticket stub, I left it in my other pants."

Followed by

"What do you mean I have to leave?"

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Kyle Watkins
Expert Film Handler

Posts: 185
From: Stuart, FL, USA
Registered: Sep 2001

posted 05-16-2002 09:02 AM

"Do you work here"

And I'm the one in the behind the conc stand stocking.

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Greg Mueller
Phenomenal Film Handler

Posts: 1687
From: Port Gamble, WA
Registered: Jun 99

posted 05-16-2002 09:11 AM

"What time does the 7 o'clock show of Spider-Man start?"
hmmmm. let's see.......

Maybe they meant it "sarcastically". They get the same question at the ferry boat and think the people are stupid. Maybe if the question were asked.....
"What time does the 7 o'clock show of Spider-Man start.....today?"
Next time they ask that question call them a smart ass and punch them in the nose

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Greg Mueller
Amateur Astronomer, Machinist, Filmnut
http://www.muellersatomics.com/

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Jerry Chase
Phenomenal Film Handler

Posts: 1068
From: Margate, FL, USA
Registered: Nov 2000

posted 05-16-2002 09:15 AM

"Next time they ask that question call them a smart ass and punch them in the nose"

LOL! Evil, Greg. I'm sure there are plenty of theatre folks ready to punch customers with the openings of Spider and SW 1.2.

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Mike Blakesley
Film God

Posts: 7369
From: Forsyth, Montana
Registered: Jun 99

posted 05-16-2002 12:02 PM

I took one of those behind-the-scenes tours at Disney World. The guide said one of the most common questions is "What time does the 3:00 parade start."

He further explained that what people really mean is, "What time does the parade pass the point where I am standing?" So it's not such a stupid question, just improper wording.

Maybe your customers are saying, "at the 7:00 showing, what time does the FEATURE start?"

My own personal favorite dumb questions come from what I call balcony idiots. We have a balcony where no one under 21 is allowed. We have a large sign saying "BALCONY RESERVED FOR ADULTS ONLY." We have another sign at the top of the stairs saying "We're sorry, but NO ONE UNDER 21 can be allowed into the balcony, for insurance and safety reasons." Still, every week without fail, we get "Can the kids go up in the balcony if they are WITH ME?"

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Ken Lackner
Phenomenal Film Handler

Posts: 1509
From: Lithia Springs, GA, USA
Registered: Sep 2001

posted 05-16-2002 12:18 PM

And older couple was looking at the mylar board above the box office, trying to decide what they wanted to see. It seemed pretty obvious they had no clue what any of the movies were about. Apparently based soley on the fact that they like Tom Cruise, they asked for "Two tickets for that M-One-Two [M:I-2], whatever that is."

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This one time, at Projection Camp, I stuck a xenon bulb....

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Randy Stankey
Film God

Posts: 4811
From: Erie, Pennsylvania
Registered: Jun 99

posted 05-16-2002 01:26 PM

I love to mess with people like that.

If somebody asks me a question like, "Is this in digital sound?", I'll say, "Oh, no... It's in DIGITAL sound!"

If somebody drops popcorn on the floor and they make one of those fake apoligies (You know. "OH, I am SOooo sorry.") I will say something like, "Don't worry the cat will get that."

In five years of messing with people like that, I have only ONE person ever say, "What? You have a CAT here?!"
And ME, always, the wise-ass said, "Yeah, but we have to lock him up at night because the GUARD DOGS ate the last one!"

Took me five minutes to explain to the poor lady that I was only joking around!

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Adam Wilbert
Jedi Master Film Handler

Posts: 590
From: Bellingham, WA, USA
Registered: Mar 2002

posted 05-16-2002 05:46 PM

"your THX is not on."

"well, when I watch a movie at my house..."

"Two tickets for, um, squiggle" (meaning the movie "pi"... the mylar just had the mathematical symbol)

"can you adjust the saturation?" or "you're showing the movie in black and white" (when the john q trailer was the first one in the pack, among other times)

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All times are CT (US)

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